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El Cid El Moro Beach Hotel

1,996 reviews
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Traveller (710)
Room & Suite (263)
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Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“el moro”(255 reviews)
“ramon morales”(18 reviews)
“time share”(89 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,996)Write a Review
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1 - 5 of 1,480 reviews
Reviewed 2 days ago

When people ask me about my two-week return to El Cid El Moro I tell them it was a mixed bag. I have reviewed before and still appreciate all that it has to offer. However, we were subjected to two weeks of banda music, that...More

Thank mnrg
Hotel's Favourite
Reviewed 8 April 2017

I love this place! Very comfortable, a lot of fun, and great service. Also, it is in the best location, the best beach, huge pool and very very nice staff🎉. Food excellent, perfect view to see sunsets every evenning, my kids, my wife and I...More

Review collected in partnership with this hotel
1  Thank Jomalacon
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 10 April 2017

Dear Guest, I am very happy to hear your stay with us was everything you were hoping for your beach vacation. Thank you for taking the time to share your review regarding the experiences during your best vacations in Mazatlan. We will be awaiting your...More

Reviewed 2 days ago

Activities for children is good. The members only pool is very cold. We arrived around 2 pm and was told our room was not ready and to check back at 4 pm. When we checked was told that they were just finishing up and they...More

Review collected in partnership with this hotel
Thank dkworth
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded yesterday

Dear guest, We appreciate that you took the time to share your comments with us through Trip Advisor regarding your recent stay at el Cid Moro. We are glad to hear that your kids enjoyed the activities during your visit. As we can read we...More

Reviewed 3 days ago

We have stayed twice at the El Cid El Moro in Mazatlan (April 2017 and Feb 2018), and we have thoroughly enjoyed both stays. The high-rise property sets right on the beach with great pools (including one just for adults) if you want to get...More

Review collected in partnership with this hotel
Thank stephenkQ4714NB
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded yesterday

Dear Stephen, We appreciate that you took the time to share your comments with us regarding your recent stay at el Cid Moro. We are glad to read that you enjoyed the food at La Concha restaurant and all the privilegies of the all inclusive...More

Reviewed 3 days ago

We spent 2 weeks the El Cid El Moro in January with 2 other couples. We had a great time lots to do & the food was great. The staff at El Cid go above and beyond and always have a smile on the face...More

Review collected in partnership with this hotel
Thank garyjohnson2018
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded yesterday

Dear Mr. Gary, Thank you very much for taking the time to share your comments with us regarding your recent stay at el Cid Moro. It’s great to hear that you and your friends spent a wonderful vacation at our resort during your friend's wedding...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$106 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Mazatlan
#5 On the Beach Hotel in Mazatlan
#5 Family Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$106 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Mazatlan
#5 On the Beach Hotel in Mazatlan
#5 Family Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (710)
Room & Suite (263)
Pool & Beach (178)
Dining (98)
Family and Play Areas (14)
Amenities (5)
Questions & Answers
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Tim D
1 February 2018|
Answer
Response from GMELCIDRESORTS | Property representative |
Dear Tim, We appreciate that you have contacted us through the Trip Advisor questions forum. The taxi service costs around 300-400 pesos from the airport to the hotel. We are sure that you will enjoy your visit to this... More
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Lana D
27 January 2018|
AnswerShow all 3 answers
Response from GMELCIDRESORTS | Property representative |
Dear future guest, Thank you for contacting us through the Trip advisor questions forum. We are happy to hear that you are interested in knowing us. Please contact our reservations department directly so that they can... More
1
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Lana D
24 January 2018|
Answer
Response from GMELCIDRESORTS | Property representative |
Dear guest, Yes we exchange American and Canadian dollars at the hotel. Best regards,
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Room Tips
"Room wasn't cleaned very well, shower was hot and then cold then back to hot etc. bathroom outlet did..."
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"Ask for a room that looks directly onto the sea and beach--higher floors give better views."
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"Want an ocean view on upper floors to get best views."
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"Ocean view & pool view was breathtaking."
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