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El Cid El Moro Beach Hotel

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El Cid El Moro Beach Hotel
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1,376 Reviews from our TripAdvisor Community

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Showing 1,022: English reviews
Mahomet
Reviewed yesterday NEW

We traveled with our son and grandson, it was our grandson's first trip out of the country. He has asked for the past couple of years to go and now at 9 years old he joined us and had a ball. He quickly made friends with 4 or 5 other boys his age and spent the week swimming, diving and...

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Helpful?
Thank curtisrm2017
Columbus
Reviewed 3 days ago NEW

Everyone was so helpful and friendly! It was our first time there the resort was beautiful right on the ocean with a nice beach. The whole area was pretty with the different view of the islands. We have never taken a vacation in January before and missed bad weather back home and had great weather in Mexico!

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Helpful?
Thank williamhC7003TX
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear WilliamhC7003TX, What an essay of a review...thanks for noticing everything and for taking the time to share your experiences of your stay in El Cid Moro Beach Hotel. I am very happy to read that you are enthusiastic about our location and that we were able to meet your expectations with the service we provided you and the ambiance...

Albuquerque, New Mexico
Reviewed 4 days ago NEW

We just returned from the Mazatlan's El Moro tower at the El Cid complex where we spent 2 1/2 weeks. We are both 68 and have been owners for more than 26 years. Sure, we are owners, but we feel a close connection to the staff. We know their names and some of their family stories. We even know the...

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Helpful?
Thank rpoyourow
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear rpoyourow, It is awesome to hear that you have been member of our resort for 26 years and that we have been part of memorables moments during your stays in el Cid for a long time. We work hard to make your experiences unforgettable, and your comments are very important for us so be sure we will share them....

Tucson, Arizona
Reviewed 4 days ago NEW

We stayed in a Prestige Room and it was beautiful. We come down every year around New Years and bring friends with us. The maid service was exceptional , the facility is very clean and we can't wait for next year. We will be bringing a second couple with us as they are very anxious to join us from all...

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Helpful?
Thank LaMont S
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear LaMont S, Thank you very much for staying at El Cid Moro Beach Hotel. We are glad to hear that overall you have enjoyed your visit to Mazatlan and more specifically to our hotels so much. We are grateful for you taking the time to share you experience. I am delighted to hear that you enjoyed the facilities, rooms....

Orangevale, California
Reviewed 4 days ago NEW

From the time I was met at the airport to the end of our stay there I would have to rate this vacation as exceptional. We had the most gorgeous room overlooking the ocean and each restaurant we ate at was such good food. All the employees were so gracious and helpful. I would recommend this to anyone who wants...

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Helpful?
Thank bwewer
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear bwewer, I can see that you enjoyed your stay nearly as much as we enjoyed having you. It was definitely a pleasure looking after you. It is great to hear the service you received met your expectations. I know you live very far away, but hopefully your positive experience with us will result in a return trip to us...

Pocatello
Reviewed 4 days ago NEW

If you want to take a break from the cold this is an ideal location. The weather was sunny and in the 80s the week we were there. The property was beautiful and the staff was very friendly and helpful. We paid for the all inclusive and I would not do that again. We could only eat at certain restaurants...

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Helpful?
Thank Jennie M
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Jennie M, Thank you so much for your recent stay with us, and for taking the time to leave a review for us. We truly appreciate our guest's feedback. I was happy to hear that your stay was so pleasant, and that you and your family had the opportunity to really enjoy the facilities and amenities that we offer....

Fairfield Glade, Tennessee, United States
Reviewed 4 days ago NEW

The resort is beautiful and well maintained. We did the all-inclusive, but we always had to go to front desk for water. It wasn't provided by the housekeeping staff. You could get it from room service, for a tip. When we stayed at the El Cid in Cancun, we had water in our room every day. I had to ask...

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Helpful?
Thank Theresa M
Edmonton, Canada
Reviewed 5 days ago NEW

We had a fabulous all inclusive week at El Cid Moro. The room was clean and the staff was very friendly. Other reviewers referred to the street noise due to construction which we did hear but were able to sleep through and the hard pillows....I found some softer ones in the cupboard so that wasn't a problem! The beach was...

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Thank Janice_2012_12
Reviewed 5 days ago NEW

Hotel was wonderful, beaches great, meals acceptable. However very much catered to the Mexicans. Shows were in Spanish every night which after one got pretty boring. Airport transportation was one way. Golf course was at another El Cid property.

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1Thank Richard C
Calgary, Canada
Reviewed 5 days ago NEW

The most relaxing vacation I have ever had!! The El Cid El Moro is an older resort but is very well maintained. The staff are exceptional - friendly, helpful and accommodating. The pools and grounds are beautiful. The food is very good and I would definitely recommend having the Fajitas at the La Cascada a la carte because they were...

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Helpful?
Thank Emjai2003

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Discover paradise by the sea at our breezy oceanfront El Cid El Moro Beach hotel with exquisite palm-lined beaches, endless diversions andfriendly staff ready to facilitate your dream vacation. Treat yourself to snorkeling, sailing, and deep-sea fishing; savor international cuisine and warm tropical breezes at oceanfront La Concha;swim in two large connecting pools featuring cascades and rock formations, swim-up bars and snack areas. Enjoy indulgent spa treatments, golf, and tennis just a stroll away at nearby El Cid Golf Country Club. El Moro is also conveniently connected to the pools, beach, and restaurants of sister hotel El Cid Castilla Beach,and it is ideally situated near the eclectic restaurants, bustling nightlife, and diverse shopping in the Golden Zone. • Ideal for Couples and Families • Upscale Resort right on the Beach • Gourmet Beachfront restaurant La Concha and Mexican-style La Cascada • All Suites withPrivateBalcony • European, All-Inclusive & Elite All-inclusive Plans • Large connecting pools with water cascades, rock formations waterfalls and swim-up bar and snack area • Easy access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels • WIFI Internet Access • Short walking distance from El Cid Country Club, offering golf, tennis, spa, and a fitness center • Pronatours Tour Desk • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid El Moro Beach Hotel

Address: Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $129 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan
Hotel Style:
#4 On the Beach Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#5 Family Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid El Moro Beach Hotel staff and other travellers.
93 questions
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Questions? Get answers from El Cid El Moro Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even though there are kitchens in the rooms I recommend the all inclusive. So much easier an makes the trip even more relaxing.”
 of 5 bubbles curtisrm2017, 21 Jan 2017 | Read review
“The rooms are very nice and the maids do a great job cleaning it every day and they are very friendly even if they don't know a lot of English.”
 of 5 bubbles williamhC7003TX, 19 Jan 2017 | Read review
“Get the Prestige room if possible but the 2 bedrooms in the tower are also very nice!”
 of 5 bubbles lamonts192, 18 Jan 2017 | Read review
“The tiles in our bathroom had grout dripped all over that had never been cleaned after construction.The shower had no water pressure . I had to run the water in both the sink and shower for about five minutes before it was hot.”
 of 5 bubbles jenniem84, 18 Jan 2017 | Read review
“We were on the fourth floor and had a nice view of the sunset each evening.”
 of 5 bubbles Janice_2012_12, 17 Jan 2017 | Read review
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