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El Cid El Moro Beach Hotel

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El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel
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1,474 Reviews from our TripAdvisor Community

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There are newer reviews for El Cid El Moro Beach Hotel
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Showing 1,112: English reviews
Plymouth, Minnesota
Reviewed 17 November 2015

Cesar is one of the most energetic and charismatic Activities professionals I've ever met. He encourages all to participate and enjoy the many daily activities. He is patient with all ages and makes sure everyone has an enjoyable experience. He is one of the reasons we enjoy our visits to Mazatlan so much. Looking forward to seeing his welcoming smile...

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Helpful?
Thank Julie D
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Julie D, Thank you for taking your time to write such a kind review and for mentioning our staff on their hard work , we hope we have the pleasure in welcoming you back again soon ! Kind Regards, Salvatore Sanchez

San Mateo, California
Reviewed 16 November 2015

We stayed at El Cid for 2 weeks and had a wonderful time. All I can say is that staying at El Cid is like being on a cruise ship that simply docks in the same port every day. There is no need to even leave the resort. Ramon Morales is fabulous and took really great care of us.

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Helpful?
Thank M K
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear M K, Thank you for taking the time and letting know how much you enjoyed your stay here with us. Glade to hear that we meet your expectation in regards to amenities, room the service, we work hard to insure our guest are well taken care of and we want nothing more than to provied memorable vacations . Kind...

Reviewed 15 November 2015 via mobile

"Welcome Home" with a huge hug is how we are greeted each year from Cesar!! His up beat, welcoming personality is one of our favorite things in Mazatlan! Cesar makes sure everyone is invited and participating in daily activities. He is amazing with the kids especially. Cesar's ability to teach Spanish is remarkable...extremely patient and easy going. Can't wait to...

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Helpful?
Thank Hcroatt
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Hcroatt, Thank you for taking a moment to share your comments but most of all thank you for choosing us while visiting Mazatlan. I am glad to hear that Cesar provide such outstanding service and he will get recognized for his hard efforts. We hope you visit us again soon . Kind Regards, Salvatore Sanchez

White Rock BC
Reviewed 14 November 2015

Our stay at El Moro is all about the staff. Breakfast at La Concha begins with a warm welcome from Gustavo Lizzaraga and Armando, they have fresh coffee on the table and orange juice or mimosas almost before you can sit down. Rossi cooks your eggs however you wish ..her omelets are fluffy and unbeatable! After breakfast its out to...

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Helpful?
Thank whiterockbuck
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear whiterockbuck, Thank you for providing your detail comments in regards to your recent stay with us we very much appreciate your kind words in regards to our staff and the hotel , we look forward to welcoming you back soon. Kind regards, Salvatore Sanchez

White Rock, Canada
Reviewed 14 November 2015 via mobile

We have stayed here a number of times. Staff goes out of their way to make your holiday a great one. The serving staff Miguel, Thomas, Jorge, Gustavo and Armando just to name a few are great. Bartender Martin remembers us everytime we come, even remembers our drinks! The activities crew are amazing they try to get everyone involved and...

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Helpful?
Thank Baileybuck
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear baileyBuck, Thank you for taking the time in letting us know how your stay turned out and most importantly for being a repetitive guest. We are so glad you come back year after year and every time we succeeded in providing such memorable vacations with our service . We hope you continue on coming back each year. Kind Regards,...

Reviewed 14 November 2015

The following persons at the activities staff all made us feel like family during our entire months stay. Aldo,Angie,Armando,Cesar, Cinthya, Darynka, Gabriel, Jazmin and Ruben. We were both well entertained with them & it was a real pleasure to get to know them all. They were so kind,thoughtful, full of energy & will miss them so. We would strongly recommend...

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Helpful?
Thank Terence H
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Terence H, Thank you very much for have taken the time to give us this awesome review regarding your recent stay with us at el Cid Moro. I felt so good to hear that all the activities staff was an important part of your stay. Be assured they will get a mention for their good effort. We hope to...

Reviewed 10 November 2015 via mobile

My family and I stayed at el moro for 9 days. We've stayed at el moro before and always have a great time! The hotel is located directly on the beach and there are always things to do. The activities crew (in particular Cesar, Cynthia, and Darynka) always made sure we were having fun and involving us in all the...

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Thank Katrina B
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Katrina B , Thank you for sharing your comments so other trip advisor readers can have the courage To visit us as well, we appreciate your kind words and we are glad we were able to provide for you an unforgettable experience for you and your family we hope we have the pleasure in welcoming you back again. Kind...

Calgary, Canada
Reviewed 8 November 2015

My husband and I had such a wonderful time at the EL Cid resort. The people who work there made it very special for us. Cesar the activity supervisor taught an amazing Spanish class each morning. Cesar sure has a talent for teaching! We were even learning how to properly conjugate verbs! This was followed his fun aqua size classes...

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Helpful?
Thank Jean W
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Jean W, Thank you for taking the time in letting us know about your recent stay, We pride ourselves in always having the best service and insure that our guests are well Taken care of, Cesar is a great asset to our team and we are glad to have him on board. We hope you visit us again soon....

Edson, Canada
Reviewed 6 November 2015

We had a wonderful first trip to El Cid Resort and it was all we expected to be. The activity supervisor Cesar was the best. I went to his Spanish classes every day for a week and he did an awesome job.... Very helpful and educational.... Also he taught the aqua size which was great. I looked forward to each...

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Helpful?
Thank Valerie R
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Valerie R, Thank you for your lovely review on your stay and for choosing us amongst the other hotels to host your first trip to Mazatlan, we are happy to hear that you had such a pleasant stay and that we meet your expectation for the service to the rooms, our guest satisfaction and comfort is our top aim...

Reviewed 4 November 2015 via mobile

FUN! BEAUTIFUL! Staff here makes you feel welcome, everyone is so friendly. Perfect spot for relaxing, but you can also have fun playing games (all ages) with the activity staff. (playing games w/ Cesar, Gabriel, Cynthia, and Darynka was always a laugh.) This week spent in Mazatlan, I'll never forget 😊

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Helpful?
Thank Haley L
GMELCID, Director de Recepción at El Cid El Moro Beach Hotel, responded to this review

Haley L , Thank you for taking the time in letting us know about your stay and speaking so fondly of our resort, we work hard each day to make sure our guest are well taken care of and I am glad that in your case there were no exceptions, I will definitely let the staff you mentioned the recognition...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover paradise by the sea at our breezy oceanfront El Cid El Moro Beach hotel with exquisite palm-lined beaches, endless diversions andfriendly staff ready to facilitate your dream vacation. Treat yourself to snorkeling, sailing, and deep-sea fishing; savor international cuisine and warm tropical breezes at oceanfront La Concha;swim in two large connecting pools featuring cascades and rock formations, swim-up bars and snack areas. Enjoy indulgent spa treatments, golf, and tennis just a stroll away at nearby El Cid Golf Country Club. El Moro is also conveniently connected to the pools, beach, and restaurants of sister hotel El Cid Castilla Beach,and it is ideally situated near the eclectic restaurants, bustling nightlife, and diverse shopping in the Golden Zone. • Ideal for Couples and Families • Upscale Resort right on the Beach • Gourmet Beachfront restaurant La Concha and Mexican-style La Cascada • All Suites withPrivateBalcony • European, All-Inclusive & Elite All-inclusive Plans • Large connecting pools with water cascades, rock formations waterfalls and swim-up bar and snack area • Easy access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels • WIFI Internet Access • Short walking distance from El Cid Country Club, offering golf, tennis, spa, and a fitness center • Pronatours Tour Desk • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid El Moro Beach Hotel

Address: Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $155 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan
Hotel Style:
#4 Spa Hotel in Mazatlan
#4 On the Beach Hotel in Mazatlan
#5 Family Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid El Moro Beach Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are much quieter.”
 of 5 bubbles wetcat5, 24 Mar 2017 | Read review
“Best view of course is up high. Stunning”
 of 5 bubbles 1702susie, 20 Mar 2017 | Read review
“Don't book studio horrid beds”
 of 5 bubbles HarrysgirlDrydenOn, 20 Mar 2017 | Read review
“Not a bad view anywhere from the resort. The disco bar north-west of the resort, was very noisy from 10 PM to 2:30 AM almost every night.”
 of 5 bubbles oldorchardfarmer, 14 Mar 2017 | Read review
“many options from studio rooms to multi room suites.”
 of 5 bubbles JRottie, 8 Mar 2017 | Read review
5 of 5