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Pueblo Bonito Emerald Bay Resort & Spa

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Ave Ernesto Coppel Campana 201, Mazatlan 82110 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 21-06-04
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Traveller (2839)
360
Panoramas (116)
Pool & Beach (780)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20-09-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pueblo Bonito Emerald Bay Resort & Spa
Updated 20-09-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 98 hotels in Mazatlan
Location
Cleanliness
Service
Value
Travellers' Choice
Each suite comes with a panoramic ocean view from your private balcony and has amenities like outdoor Jacuzzis, a beauty salon with mini-spa and tennis courts nearby. Relax below 150-year-old mangroves that surround a free-form pool and stroll the shoreline by the bay. Located next world famous sport fishing waters, golf courses, and the Gold Zone, you can enjoy any number of nearby activities on both land and water.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Parking
Internet
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Kitchenette
Microwave
Flatscreen TV
Complimentary toiletries
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Great View
Languages Spoken
English, Spanish
4,766Reviews376Q+A100Room tips
Traveller rating
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  • 114
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Popular mentions
Nicole L J wrote a review Yesterday
1 contribution
This is the second time I have visited Emerald Bay. Love the resort. Jesus Ortez has been such a great help with everything we need at the resort. He is very patient and kind. Thank you for making our experience amazing and guiding us to where we needed to go throughout the resort.
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Date of stay: January 2021
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Alisson V wrote a review Yesterday
1 contribution
This resort has spectacular facilities, is the most beautiful place i have ever seen, the pools amazing, food and veverage are very good. All the service staff are very kind, i especially recognize Enrique cazarez the bellboy always friendly with us, thank You for everything!!!
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Date of stay: July 2020
Value
Location
Service
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Vicki D wrote a review Yesterday
1 contribution
Jesus Ortiz is such an amazing man! Please trust and use him as a resource while in Mazatlan! We love you Jesus!!!! Please allow pasis to take you around the hotel and give you information to help your visit the best!! Vicki D'Annunzio Fantastic Amazing Friendly and consistent!!
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Date of stay: January 2021Trip type: Travelled with friends
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Otshilan wrote a review Yesterday
4 contributions
This hotel was a nice place, the rooms were fine and the client service was nice. In the hotel do you have some restaurants, but the restaurant Bistro was the best, the menu change two times for breakfast and Lunch (it's the same menu for Dinner) and everyday is the same menu in Bistro but this restaurant has a secret card and it's the freshness of their products and the good taste of them. The service in the restaurant Bistro was really nice and the waiters Rodrigo Mendez and Victor Zaragoza weren't bad person's and their service like waiters was really good. The manager Zuyali was a great manager I saw the organization and it was effective and correctly. This restaurant is nice, if you come here to this hotel I recommend try the restaurant bistro.
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Date of stay: January 2021Trip type: Travelled with family
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Jkuyk wrote a review Yesterday
Oklahoma City, Oklahoma3 contributions
We have owned here since they opened come twice a year .The entire staff is very friendly.Everytime we need a ride Jesus is right there to help Us!! Always so friendly!! So nice to see all the staff who we consider friends!
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Date of stay: January 2021Trip type: Travelled as a couple
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PRICE RANGE
US$197 - US$512 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pueblo bonito emerald bay hotel mazatlan, mazatlan emerald bay, pueblo bonito emerald bay mazatlan, emerald bay mazatlan
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
252
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Frequently Asked Questions about Pueblo Bonito Emerald Bay Resort & Spa
Which popular attractions are close to Pueblo Bonito Emerald Bay Resort & Spa?
Nearby attractions include Baluarte Bridge (7.2 km), Playa Brujas (1.3 km), and Playa Cerritos (1.5 km).
What are some of the property amenities at Pueblo Bonito Emerald Bay Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Pueblo Bonito Emerald Bay Resort & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Pueblo Bonito Emerald Bay Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Pueblo Bonito Emerald Bay Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Pueblo Bonito Emerald Bay Resort & Spa?
Conveniently located restaurants include Restaurante Condimento, Looney Bean Coffee Shop, and Roy's Restaurant.
Are there opportunities to exercise at Pueblo Bonito Emerald Bay Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Pueblo Bonito Emerald Bay Resort & Spa have an airport shuttle?
Yes, Pueblo Bonito Emerald Bay Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pueblo Bonito Emerald Bay Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Pueblo Bonito Emerald Bay Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pueblo Bonito Emerald Bay Resort & Spa?
The staff speaks multiple languages, including English and Spanish.