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    Pueblo Bonito Emerald Bay

    Ave Ernesto Coppel Campana 201 | Camino Al Delfin, Mazatlan 82110, Mexico
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    2018-01-29 2018-01-30
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    US$586
    US$525
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    Traveller (1769)
    Pool & Beach (526)
    Room & Suite (342)
    Overview
    • Excellent73%
    • Very good16%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “kelly's bar” (131 reviews)
    “emerald bay” (469 reviews)
    “pueblo bonito” (268 reviews)
    Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    Jan 29Jan 30
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (3,092)
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    21 - 25 of 1,847 reviews

    Reviewed 3 weeks ago

    From check in time, to check out time, you are always greeted with smiles and lots of help. They have Great, Friendly servers like Jose Genaro and Mario and they have Fabulous pool activities for people of all ages and Jesus Fuentes is a Great...More

    Thank Lisa S
    Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 3 weeks ago

    Dear Lisa. We are very proud to have loyalty guest like you to Pueblo Bonito Resort. It is very nice to know you had an excellent vacation week, as we strive to provide all our guests with exceptional service and the excellence Mexican hospitality. We...More

    Reviewed 4 weeks ago

    Our week at PB Emerald Bay was amazing! The grounds are beautiful, the people are friendly and helpful, and the food is delicious. That coupled with its perfect location, gives visitors to this resort the ideal mix relaxation and adventure. Eduardo and the activities team...More

    Thank lindspringfield
    Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 3 weeks ago

    Dear guest. Thank you very much for your preference and wonderful review to Pueblo Bonito Resorts. we appreciate your charming words to our hotel and our staff. Your nice feedback will help travelers to make the right decision when it comes to choosing the ideal...More

    Reviewed 4 weeks ago

    First the cons: The free shuttle has been cut back from hourly to 2 trips in the morning, then nothing til 4pm. The chair situation! During the week from 20 de Noviembre (Mexican holiday) to Thanksgiving weekend, there were not sufficient pool chairs. People were...More

    2  Thank JudyfromVancouver
    Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 4 weeks ago

    Dear Judy. Thank you very much for your nice review to Pueblo Bonito Resort. We are pleased to know you had a great time with us. We apologize for the pool chair situation.l Our policy is "First come, first serve" and my Team is now...More

    Reviewed 4 weeks ago

    Some rooms are about a 5 minute long walk away from the front desk. Pools are nice, but only two hot tubs for a very large place. Food is good. Exterior Visual is very nice. Rooms are another story. Floors were all sandy when we...More

    2  Thank RT-Rider R
    Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 4 weeks ago

    Dear Guest. Thank you very much for taking your valuable time to review Pueblo Bonito Resort. On behalf of the staff and management we apologize for not properly attending to your needs. We sincerely hope you give us another opportunity to provide you with memorable...More

    Reviewed 4 weeks ago

    I had a great week at Emerald Bay! the pool, the beach and the food! My favorite part about this place is relaxing and having Jesus Humberto Sanchez be around to help and be a great friend. He makes my trip the best every time...More

    Thank danikabryn08
    Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 4 weeks ago

    Dear Danika. We appreciate your great review to Pueblo Bonito Resort we are very happy to know you had an excellent vacation trip. Jesus Humberto Will be very happy with your feedback and we will congratulate him for the hospitality he provided you. Will be...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Spa
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$179 - US$608 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Mazatlan
    • #1 Luxury Hotel in Mazatlan
    • #2 On the Beach Hotel in Mazatlan
    • #2 Spa Hotel in Mazatlan
    • #3 Romantic Hotel in Mazatlan
    • #5 Business Hotel in Mazatlan
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Hotels.com, Priceline, Hotwire, Travelocity, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your Pueblo Bonito Emerald Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Pueblo Bonito Emerald Bay Hotel Mazatlan ,
    • Mazatlan Emerald Bay ,
    • Pueblo Bonito Emerald Bay Mazatlan ,
    • Emerald Bay Mazatlan
    Add Photo Photos
    Traveller (1769)
    Pool & Beach (526)
    Room & Suite (342)
    Dining (130)
    Hotel & Grounds (1121)
    Family and Play Areas (18)
    Bathroom (17)
    Business Centre & Event Rooms (4)
    Nearby
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    Ask a question
    Questions & Answers
    ABtrees
    14 January 2018|
    AnswerShow all 6 answers
    Response from James D | Reviewed this property |
    Hand soap but small
    0
    Votes
    Room Tips
    "We only visited for lunch, but the whole development was top-notch."
    Read review
    "Double beds were full size, not queen, so take the "sleeps 6" with caution. The half kitchen was..."
    Read review
    "try to get something near the lobby; the rooms are spread out over a very large area"
    Read review
    "We were in 2448 and could not hear the waves for the fan and motor noise. Get a room at north end of building."
    Read review
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