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El Cid Granada Country Club

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El Cid Granada Country Club
El Cid Granada Country Club
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604 Reviews from our TripAdvisor Community

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Showing 347: English reviews
Reviewed 3 days ago NEWvia mobile

Excellent service and food, from Gabriel, Paul, Antonio, and Hector! We returned for several dinners over our 2 week stay. Thank you so much for the friendly smiles, great atmosphere, and enjoyable dinners. Can't wait until we return for our next visit :)

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Helpful?
Thank Dawn R
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear Dawn R, I am very pleased to hear that all our staff of the Sushi Bar attended to all of your expectations and made of your dinner something special. Be assured they will receive recognition for their good efforts. Thank you very much for the time you took sharing your comments by Trip Advisor. We look forward to seeing...

Salem
Reviewed 3 days ago NEW

Everything was amazing, from the accommodations to the staff. First rate ! We had an amazing room, view was fantastic from all of our balconies we had terrific food in all but 1 restaurant (buffet so what do you expect). All in all, we will be back !

Review collected in partnership with this hotel
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Helpful?
Thank garylC4336VL
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear Guest, Wow! Such an awesome comment. Thank you for sharing your experience with us through Trip Advisor regarding your recent stay with us at El Cid Granada. I am very pleased to hear that our staff attended to all of your expectations and made of your vacation at El Cid something unforgettable. Be assured they will receive recognition for...

SLC
Reviewed 3 days ago NEW

Our overall trip was pretty good for an all inclusive. The restaurants were tasty, sometimes the staff was slow though. The pools were always clean. Our room was decent. It had a small kitchenette but since we had all inclusive it wasn't really necessary. The pillows were horrible though! It was like stuffed t-shirts! The front desk was wonderful and...

Review collected in partnership with this hotel
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Helpful?
Thank Anony900
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear Guest, First of all I would like to thank you for taking the time to share with us your feedback on TripAdvisor regarding your recent stay with us at El Cid Granada. I am very glad to hear that you enjoyed a different tasty cuisine each night of your stay with our wide variety of restaurants and that all...

Edmonton, Canada
Reviewed 1 week ago

We spent 2 weeks in the Granada on the main floor in front of the pool. This has been our 10th time to Mazatlan and we love it there. The people are friendly and not as aggressive on the streets with the timeshares as in previous years. But we were so dissapointed with the construction noise in the hotel in...

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Helpful?
Thank tfilewich
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear tfilewich, Thank you for taking the time to share your feedback regarding the experiences with our staff, our service and our facilities. Your comments are very important to us to continue improving our services to provide the best guest experiences. Please be assured that we do all we can to address the issues you mentioned. We will be awaiting...

Canmore, Canada
Reviewed 1 week ago

We found the El Cid 2 years ago and fell in love. We went back last year and just confirmed our trip back in March! So excited to see these wonderful people again. I have rarely been back to an all inclusive resort where people remembered me but these folks did! From top to bottom we were happy with this...

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Helpful?
Thank JodieMonster
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear JodieMonster, Wow! Such an awesome comment. Thank you for sharing your experience with us through Trip Advisor regarding your recent stay with us at El Cid Granada. I am very pleased to hear that our staff attended to all of your expectations and made of your vacation at El Cid something unforgettable. Be assured they will receive recognition for...

Red Deer, Canada
Reviewed 1 week ago

We stayed at the Granada golf and country club, we really enjoyed our stay. It was clean and we could always get loungers at the pool. The restaurants were very good and service was always prompt. Making reservations for the restaurants was easy as you can phone from your room starting at 7:00 a.m.

Review collected in partnership with this hotel
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Helpful?
Thank Sherry P
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear Sherry P, I appreciate that you took time to write us your feedback on Trip Advisor about El Cid. You can’t imagine how the proud I feel when I read yours; thank you so much for your comments and for saying such nice things about the Resort. Our objective is to always provide the best service to our clients,...

Calgary
Reviewed 1 week ago

The poolside at Granada is wonderful. Staff is amazing. Our room was very clean. We loved that we had a small kitchenette and two queen beds. B. Our room was outside the pool area and was very accommodating to our room. Ground floor patio was awesome to enjoy our morning coffee.

Review collected in partnership with this hotel
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Helpful?
Thank Jane A
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear Jane A, I am very happy to know your stay with us was everything you were hoping for in a relaxing beach resort. Thank you for taking the time to write your review regarding the experiences with our staff, our service and our facilities. We will be awaiting your return the next time you visit Mazatlan and we hope...

Helena
Reviewed 2 weeks ago

Your property was excellent and the McBroom family had a great time. The rooms were clean and well maintained, the restaurants were excellent and the pool and common areas were well maintained. Also the employees were exceptional. A special thank you to Gerardo the bell boy who really took good care of us.

Review collected in partnership with this hotel
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Helpful?
Thank douglasmT922PJ
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear douglasmT922PJ , Such a wonderful comment. Thank you for sharing your experience with us through Trip Advisor regarding your recent stay with us at El Cid Granada. I am very pleased to hear that our staff attended to all of your expectations and especially Gerardo who made of your vacation at El Cid something unforgettable. Be assured he will...

Rockwell
Reviewed 2 weeks ago

Beautiful , clean place, great place to stay. Heated pool was great. Food was great. Everything worked. A very historic place and lots to do We had a ball. Go and see for yourself...I'm looking forward to seeing your review....

Review collected in partnership with this hotel
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Helpful?
1Thank barbaraeliseb
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear barbararaeliseb, Greetings from Mazatlan and thank you so much for sharing your experience at El Cid Granada Hotel through Trip Advisor. It makes me very proud to read such good comments. I am very pleased to hear that our staff attended to all of your expectations and made of your vacation at El Cid something special. I hope we...

burnaby
Reviewed 2 weeks ago

I like that you get amemtities at the castilla a moro the gym is fabtastic the pools are dope food is why i would come back best cake there and they need a disco night time borring the karaoke is the best thing there and it should go on till midnight gets cut short booze is good location amazing beach...

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Helpful?
1Thank sterman c
kponzo, Director General at El Cid Granada Country Club, responded to this review

First of all I would like to thank you for taking the time to share with us your feedback on TripAdvisor regarding your recent stay with us at El Cid Granada. I am very glad to hear that you enjoyed a different tasty cuisine each night of your stay with our wide variety of restaurants and that all our staff...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
Discover the beauty, warmth and tranquility of Mazatlan and experience "Real Mexico" at our welcoming El Cid Granada Country Club. This intimate Mexican-style retreat offers the idyllic blend of pleasure and relaxation making it the ideal hideaway in the heart of the convenient and highly popular Golden Zone.Only steps away from world-class golf, spa and tennis facilities along with the sun-splashed restaurants, beach, and pools of El Cid Castilla Beach, just a stroll away. • Ideal for seniors and guests seeking solitude • Secluded area for relaxing, reading and sunbathing • Garden courtyard swimming pool • Easy access to El Cid Castilla Beach facilities and beach via sky bridge • In walking distance from El Cid Golf and Country Club offering golf, tennis, spa, and fitness center and access to restaurants, including the Prime Grill restaurant, Sushi Bar and Villa Italia. • European & All-Inclusive Plans • Inviting El Patio restaurant serving delicious Argentinean cuisine • WIFI Internet Access • Pronatours Tour Desk at nearby El Cid hotels • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid Granada Country Club

Address: Av Camaron Sabalo S/N | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $105 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Cid Granada Country Club 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
El Cid Granada Country Club Hotel Mazatlan
El Cid Granada Country Hotel
Hotel Style:
#4 Family Hotel in Mazatlan
#11 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid Granada Country Club staff and other travellers.
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Questions? Get answers from El Cid Granada Country Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Much more than we expected. THANKS !!!!”
 of 5 bubbles garylC4336VL, 17 Feb 2017 | Read review
“All the same noise. Once on the topfloor next night 2nd floor? ETC”
 of 5 bubbles tfilewich, 13 Feb 2017 | Read review
“First floor on the country club side. All good.”
 of 5 bubbles JodieMonster, 12 Feb 2017 | Read review
“Ask housekeeping for coffee everyday. Housekeeping was very helpful while we there.. They were are amazing.”
 of 5 bubbles , 7 Feb 2017 | Read review
“Everyone was Very attentive, polite and friendly. Had an excellent time...”
 of 5 bubbles barbaraeliseb, 3 Feb 2017 | Read review
5 of 5