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El Cid Granada Country Club

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El Cid Granada Country Club
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623 Reviews from our TripAdvisor Community

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There are newer reviews for El Cid Granada Country Club
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Showing 363: English reviews
Canmore, Canada
Reviewed 12 February 2017

We found the El Cid 2 years ago and fell in love. We went back last year and just confirmed our trip back in March! So excited to see these wonderful people again. I have rarely been back to an all inclusive resort where people remembered me but these folks did! From top to bottom we were happy with this...

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Helpful?
Thank JodieMonster
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear JodieMonster, Wow! Such an awesome comment. Thank you for sharing your experience with us through Trip Advisor regarding your recent stay with us at El Cid Granada. I am very pleased to hear that our staff attended to all of your expectations and made of your vacation at El Cid something unforgettable. Be assured they will receive recognition for...

Red Deer, Canada
Reviewed 9 February 2017

We stayed at the Granada golf and country club, we really enjoyed our stay. It was clean and we could always get loungers at the pool. The restaurants were very good and service was always prompt. Making reservations for the restaurants was easy as you can phone from your room starting at 7:00 a.m.

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Helpful?
Thank Sherry P
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear Sherry P, I appreciate that you took time to write us your feedback on Trip Advisor about El Cid. You can’t imagine how the proud I feel when I read yours; thank you so much for your comments and for saying such nice things about the Resort. Our objective is to always provide the best service to our clients,...

Calgary
Reviewed 7 February 2017

The poolside at Granada is wonderful. Staff is amazing. Our room was very clean. We loved that we had a small kitchenette and two queen beds. B. Our room was outside the pool area and was very accommodating to our room. Ground floor patio was awesome to enjoy our morning coffee.

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Helpful?
1Thank Jane A
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear Jane A, I am very happy to know your stay with us was everything you were hoping for in a relaxing beach resort. Thank you for taking the time to write your review regarding the experiences with our staff, our service and our facilities. We will be awaiting your return the next time you visit Mazatlan and we hope...

Helena
Reviewed 6 February 2017

Your property was excellent and the McBroom family had a great time. The rooms were clean and well maintained, the restaurants were excellent and the pool and common areas were well maintained. Also the employees were exceptional. A special thank you to Gerardo the bell boy who really took good care of us.

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1Thank douglasmT922PJ
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear douglasmT922PJ , Such a wonderful comment. Thank you for sharing your experience with us through Trip Advisor regarding your recent stay with us at El Cid Granada. I am very pleased to hear that our staff attended to all of your expectations and especially Gerardo who made of your vacation at El Cid something unforgettable. Be assured he will...

Rockwell
Reviewed 3 February 2017

Beautiful , clean place, great place to stay. Heated pool was great. Food was great. Everything worked. A very historic place and lots to do We had a ball. Go and see for yourself...I'm looking forward to seeing your review....

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2Thank barbaraeliseb
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear barbararaeliseb, Greetings from Mazatlan and thank you so much for sharing your experience at El Cid Granada Hotel through Trip Advisor. It makes me very proud to read such good comments. I am very pleased to hear that our staff attended to all of your expectations and made of your vacation at El Cid something special. I hope we...

burnaby
Reviewed 1 February 2017

I like that you get amemtities at the castilla a moro the gym is fabtastic the pools are dope food is why i would come back best cake there and they need a disco night time borring the karaoke is the best thing there and it should go on till midnight gets cut short booze is good location amazing beach...

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1Thank sterman c
kponzo, Director General at El Cid Granada Country Club, responded to this review

First of all I would like to thank you for taking the time to share with us your feedback on TripAdvisor regarding your recent stay with us at El Cid Granada. I am very glad to hear that you enjoyed a different tasty cuisine each night of your stay with our wide variety of restaurants and that all our staff...

Calgary, Canada
Reviewed 31 January 2017

Over all everything was great. I would go back again. The food was good and so was the service. We all had a great time on the beach as well as on the golf course... The rooms were kept very clean and tidy. Good Job El Cid.

Review collected in partnership with this hotel
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Helpful?
1Thank Harry Ernest K
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear Harry Ernest K, Thank you very much for the time you took to write us your feedback. I am very happy to hear we were part of a great trip. We look forward to see you coming back soon. My Best, German Fayad General Manager

Vancouver, British Columbia, Canada
Reviewed 26 January 2017

My first time to Mazatlan. What a quick flight 3 hours 41 minutes from Vancouver, perfect! I stayed at El Cid Granada. This is a hotel chain that has 3 hotels attached to each other and a marina very close by. Golf course rite behind Granada. Your wrist band gets you into all 3 resorts and all but 1 restaurant....

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2Thank Cody G
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear Cody G, Thank you very much for have taken the time to write us this awesome feedback regarding your stay with us at el Cid Granada. I am very happy to know that we were above your expectations. Your comments are very important to us in order to improve our service and to make sure that we are in...

Toronto
Reviewed 22 January 2017

In short the beach was unattractive, there were too many peddlers I couldn't even relax for a minute and enjoy myself. The area surrounding the hotel was extremely loud. Couldn't sleep the first night because of construction going on outside from 11pm to around 6am. When we moved rooms the next day that resorted in being at the other side...

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2Thank 116katrinas
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear 116 katrinas, It is with great concern that we received your complain letter on about the bad quality of the service you experienced at our hotel. Please accept our sincere apologies for the problems you went through in regards to the loud and the room issues. We at el Cid Resort pride ourselves in keeping our customers satisfied and...

Winnipeg, Canada
Reviewed 19 January 2017

We had an amazing time in Mazatlan and at El Cid. PROS: -very close to the city center, plaza machado and malecon, one bus ride (ask directions and instructions from the front desk and bring pesos) -A la cartes for dinner is good. Best is Argentinian, then Italian, Mexican and Japanese. The waiters work very hard. Dinner buffets have different...

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2Thank Allyson A
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear Allyson A, We are extremely pleased with your kind comments of your recent stay at El Cid Granada Country Club for your first time in Mazatlán. As you may know, so few people take the time to let the world travelers know when they are satisfied with the service at a hotel. We are gratefull to read your pros...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Discover the beauty, warmth and tranquility of Mazatlan and experience "Real Mexico" at our welcoming El Cid Granada Country Club. This intimate Mexican-style retreat offers the idyllic blend of pleasure and relaxation making it the ideal hideaway in the heart of the convenient and highly popular Golden Zone.Only steps away from world-class golf, spa and tennis facilities along with the sun-splashed restaurants, beach, and pools of El Cid Castilla Beach, just a stroll away. • Ideal for seniors and guests seeking solitude • Secluded area for relaxing, reading and sunbathing • Garden courtyard swimming pool • Easy access to El Cid Castilla Beach facilities and beach via sky bridge • In walking distance from El Cid Golf and Country Club offering golf, tennis, spa, and fitness center and access to restaurants, including the Prime Grill restaurant, Sushi Bar and Villa Italia. • European & All-Inclusive Plans • Inviting El Patio restaurant serving delicious Argentinean cuisine • WIFI Internet Access • Pronatours Tour Desk at nearby El Cid hotels • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid Granada Country Club

Address: Av Camaron Sabalo S/N | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $110 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Cid Granada Country Club 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
El Cid Granada Country Club Hotel Mazatlan
El Cid Granada Country Hotel
Hotel Style:
#4 Family Hotel in Mazatlan
#11 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid Granada Country Club staff and other travellers.
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Questions? Get answers from El Cid Granada Country Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Could smell smoke in my room daily so did not sleep well and came home sick for the two weeks after. Ran out of toilet paper twice as they do not leave extra in room. Had to sneak off cart. We had coffee maker in room but had to pay daily for coffee. Very disappointing!”
 of 5 bubbles G4124KYsharonk, 16 Mar 2017 | Read review
“if staying with a family get the one bedroom suite, we had a full size fridege and the luxury of a second bathroom”
 of 5 bubbles BRENDAR833, 14 Mar 2017 | Read review
“Request a room facing the pool on the second or third floor, rooms ending in last 2 digits of 18 through 30.”
 of 5 bubbles Y8764NEchrisr, 5 Mar 2017 | Read review
“sleep qualty had more to do with our matresses in our room seeming hard and lumpy this time. rooms in the back are nice and quiet.”
 of 5 bubbles 691robins, 28 Feb 2017 | Read review
“Much more than we expected. THANKS !!!!”
 of 5 bubbles garylC4336VL, 17 Feb 2017 | Read review
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