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El Cid Granada Country Club

804 reviews
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Traveller (261)
Room & Suite (129)
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Overview
  • Excellent48%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“el cid”(114 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (804)Write a Review
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All reviewsel cidpatio restaurantactivities directorheated poolsmall kitchenettean older crowdsushi bartennis courtsbit dateda la carte restaurantsmake reservationsgreat tripitalian restaurantno graciasspent weeksall inclusive vacationresort staff
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21 - 25 of 404 reviews
Reviewed 26 July 2017

Our trip to Mazatlán, México was ruined the moment we arrived. We were greeted with an awful sewer smell from ongoing construction. Out of towels pool side at 4pm and pool bar closed at 6pm. Over priced!!

Review collected in partnership with this hotel
2  Thank Silvia G
Reviewed 8 July 2017

We loved our trip to Mazatlan, Mx. The people treated us really nice and the service and food was great. We will be going back next year looking for the same accomodations. The food was great, very Mexican clean and hot.More

Review collected in partnership with this hotel
1  Thank cstravelusa
Response from GMELCIDRESORTS, Director General at El Cid Granada Country ClubResponded 10 July 2017

Dear Guest, Thank you very much to let us be part of your anniversary trip to Mazatlan. We are very happy to hear that the service and people were so nice and accommodating during your stay. We will be awaiting your return the next time...More

Reviewed 30 June 2017

Several days ago I wrote a review about this place and it's shortfalls. However, Claudia in Customer Service called us to discuss the issues. She was genuinely concerned about us. From that point forward everything was phenomenal. We get that this is an older property...More

Review collected in partnership with this hotel
Thank Bradaigh H
Response from GMELCIDRESORTS, Director General at El Cid Granada Country ClubResponded 1 July 2017

Dear Guest, Thank you for sharing your experience with us through Trip Advisor regarding your recent stay with us at El Cid Granada. I am very pleased to hear that our staff attended to all of your expectations and made of your vacation something unforgettable....More

Reviewed 7 June 2017 via mobile

El Cid Resort is a big complex, with different options for the people visiting it. Despite a huge effort from the staff to make you feel a pleasant stay, the old infrastructure of this hotel will make it less convenient. This is a 3-star hotel...More

2  Thank alexps81
Response from GMELCID, Director General at El Cid Granada Country ClubResponded 9 June 2017

Dear Guest, Thank you for taking the time to write your experience with us about the El Cid Granada Country Club. I must say I am shocked and very disappointed to hear that your stay was anything less than a 100% positive experience. Please be...More

Reviewed 23 May 2017

I love everything about it except they are not very good at keeping there golf course in half decent shape... the course has now turn to a cow pasture and very hard to golf on.... we paid a lot of money on due and should...More

3  Thank dmempty
Response from GMELCIDRESORTS, Director General at El Cid Granada Country ClubResponded 24 May 2017

Dear Guest, First of all I would like to thank you for taking the time to share your feedback with us regarding your recent stay in Mazatlan. It is through guest reviews such as yours that we can assess the standards of our service, and...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Meeting Rooms
Dry Cleaning
Multilingual Staff
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Laundry Service
Concierge
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Golf Course
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$76 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Mazatlan
#11 Romantic Hotel in Mazatlan
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Kitchenette, Family Rooms
Details
Price range
US$76 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Mazatlan
#11 Romantic Hotel in Mazatlan
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Kitchenette, Family Rooms
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Traveller (261)
Room & Suite (129)
Pool & Beach (101)
Dining (65)
Amenities (38)
Family and Play Areas (8)
Questions & Answers
Ask a question
holiday-pinettes
14 February 2018|
Answer
Response from GMELCIDRESORTS | Property representative |
Dear Guest, Thank you very much for contacting us through the Trip Advisor questions forum. Regarding your question, yes our pool is open. We are sure you will love your vacation. Regards,
1
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Jeanne P
25 January 2018|
AnswerShow all 3 answers
Response from GMELCIDRESORTS | Property representative |
Dear Jeanne, We are very happy to hear that you will be visiting us for the fourth time at El Cid Granada. You can make the request with our reservation team, calling the hotel directly at 016699896969 ext. 3306 or 3307... More
1
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skagit
12 January 2018|
Answer
Response from GMELCIDRESORTS | Property representative |
Dear Guest, I will contact you by private message.
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Room Tips
"Staying on the 3rd floor at the Granada was awesome because you didn't hear any noise from people above..."
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"Comfortable chairs for watching t.v. would have made the stay far easier for those who do not like watching..."
Read review
"Nice comfortable beds. Good balcony. Internet is a bit pricey and not as quick as most are used to. But..."
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"We prefer first floor. The corner rooms are amazing with natural light from two balconies."
Read review
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