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Sea Garden Mazatlan

07/05/2017 08/05/2017
1 room 2 adults 0 children
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424 Reviews from our TripAdvisor Community

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There are newer reviews for Sea Garden Mazatlan
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Showing 294: English reviews
RENO
Reviewed 17 May 2016

We just returned from a nice week at the Mayan Sea Garden in Mazatlán. Upon arrival, I was given the choice of a room with a garden view in the Mayan Palace or a room with an ocean view in the Mayan Sea Garden. I chose the ocean view room even though it was the older room yet still very...

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2Thank LYNNE G
BC Canada
Reviewed 3 May 2016

I am an owner with Mayan Palace, and have been to the Mayan Riviera, Nuevo Vallarta, Puerto Vallarta & Manzanilla, at least 18 times. Some stays are at an all inclusive, some with our time share. This was my first time to Mazatlan. I will not stay here again. We had a 2 bedroom, but the second bedroom is a...

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1Thank dar2008
Mazatlan, Mexico
Reviewed 5 March 2016

The staff are friendly and helpful. The food is excellent . Gardens, grounds and pools are very well kept. The lobby, restaurants and amenities have all been updated and renovated . The suites are dated however large , very clean and so nice to have a kitchen. It would of been more enjoyable if we were offered free wifi and...

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1Thank Paula A
Reviewed 1 March 2016

In April 2013 we got the newer 2 bd condo unit which is spacious and fabulous. No view but the front building where we checked in. This time February 2016 we got a 1 bd unit at the older building which needs upgrading. Small room but clean. We love the daily cleaning service. Everyting worked so we were satisfied with...

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1Thank Diana M
Saint Paul, Minnesota
Reviewed 1 March 2016

The Sea Garden rooms were all smelly and moldy. Very old buildings. Very poor housekeeping. After a week of being there I still had to wash my feet every time I put my shoe on because they were black. If though they always had a mop and bucket of water I don't think they used it.

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1Thank Ruffer2016
Socialmediamanager1, Manager at Sea Garden Mazatlan, responded to this review

Dear Guest : Thank you for taking the time to provide us your feedback about your recent stay with us. We are sorry to hear about the inconveniences experienced during your visit. Typically our staff´s services are highly praised; unfortunately in this instance, it would appear that is not the case. Rest assured that your feedback will be taken into...

Cambridge Ontario Canada
Reviewed 28 February 2016

We enjoyed our stay at the Sea Garden. It was far from downtown with not much traffic. As indicated by other reviewers, the rooms are a bit dated but spotless. Everything worked so no complaints. Elizabeth, our maid left lovely flowers of tissue in the dining area and in the bathroom. The staff is very friendly. Everyone speaks when you...

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Thank Grandmajen5
Reviewed 9 February 2016

Lovely resort with very friendly staff. However, there's an older section that they reserve for the timeshare exchange customers. Literally, the elevator does not stop at your floor. Rooms are clean, but small and very dated with low ceilings and unmanageable A/C controls. Only a hotplate and a dorm room refrigerator. WiFi was costly and iffy in the room -...

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2Thank jim B
Santa Cruz, California
Reviewed 31 January 2016

We booked a room at the Mayan Palace and upon check-in we were "upgraded" to a larger 2 bedroom suite in the Sea Garden. Although both "hotels" share the same common grounds, the Sea Garden building is much older and a little rough around the edges. It's also a shorter walk to the beach, pool, restaurants etc. Staff here was...

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1Thank Alida S
Socialmediamanager1, Manager at Sea Garden Mazatlan, responded to this review

Dear Guest : We truly appreciate the time you have taken to share with us your impression about your stay with us. We are pleased to learn that you enjoyed our food options and took advantage of the promotions available during your stay. However, we are disillusioned that we were unable to meet your expectations to the fullest. Your observations...

Reviewed 31 January 2016

This place is a older hotel / time share they are working to make it better .But I would say that the rooms are very small and you could do some cooking in your room .We had a two bedroom but the second bedroom is more of a sitting room / closet than a bedroom .But the maid was very...

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Thank kenh921
Socialmediamanager1, Manager at Sea Garden Mazatlan, responded to this review

Dear Guest : We truly appreciate the time you have taken to share with us your impression about your stay at Sea Garden. We are delighted to find out that our housekeeping staff was professional and pleasant as this is what we strive for every day. It appears as though not all your expectations were met. Rest assured that your...

Emirate of Dubai, United Arab Emirates
Reviewed 28 January 2016 via mobile

The resort consists of 3 blocks of rooms. One named sea garden, one named Mayan palace and a third. We originally stayed in the Sea Garden. The Lobby is nice, the location on the beach is lovely, the staff are really nice, the pool great (although a bit cold in January) the restaurants ok, the bars acceptable, the facility activities...

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4Thank Chris W
Socialmediamanager1, Manager at Sea Garden Mazatlan, responded to this review

Dear Guest : Thank you for taking the time to provide us your feedback about your recent stay with us. We are delighted to find out that our staff was welcoming, as this is what we strive for every day. We are happy as well that you enjoyed the beach, our food options and the pool. However, we are sorry...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Babysitting

Additional Information about Sea Garden Mazatlan

Address: Avenida Sabalo-Cerritos S/N | Zona Hotelera Norte, Mazatlan 82110, Mexico (Formerly Mayan Sea Garden Mazatlan)
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $147 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sea Garden Mazatlan 3*
Number of rooms: 300
Reservation Options:
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Also Known As:
Mayan Sea Garden Mazatlan Hotel Mazatlan
Mayan Mazatlan
Mazatlan Mayan Sea Garden
Mayan Sea Garden Hotel Mazatlan
Mayan Palace Mazatlan
Hotel Style:
#13 On the Beach Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from Sea Garden Mazatlan staff and other travellers.
18 questions
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Questions? Get answers from Sea Garden Mazatlan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the ocean side”
miket980, 22 Mar 2017 | Read review
“Don't settle for the double bed rooms, they are too small”
John98273, 21 Mar 2017 | Read review
“don't go to this property”
mauimal, 23 Feb 2017 | Read review
“Ask for an ocean view on one of the highest floors if possible.”
624JAMESH, 5 Feb 2017 | Read review
“Go elsewhere.”
  • No room for the bedside table next to the bed!
  • No room to walk between end of bed and desk!
onthecuspnora, 25 Jan 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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