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Hotel Hacienda Mazatlan

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Traveller (27)
Room & Suite (16)
Traveller (27)
Room & Suite (16)
Dining (4)
Overview
  • Excellent15%
  • Very good10%
  • Average15%
  • Poor18%
  • Terrible42%
  • Feb. 18, 2018
    “Carnaval parade viewing disaster!”
  • Jun. 13, 2017
    “Worst place I have ever visited in my entire life!”
Av. del Mar y Flamingos, Mazatlan Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
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Reviews (39)
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1 - 5 of 8 reviews
Reviewed February 18, 2018

It was our first Carnaval in Mazatlan, and I wanted a nice place to view the Sunday parade. I heard about Hotel Hacienda. The cost for the bracelet (which allowed for free buffet and free drinks) was about $30 (US dollars). I emailed and was...More

Thank Julie C
Reviewed June 13, 2017

Came here for a brief trip around the city. Upon first impression, the hotel looks really nice from the outside. Inside is where the nightmare begins. The elevator is unsafe and unstable because the doors open and close very harshly (sometimes leaving a gap), it...More

Thank Franky H
Reviewed December 20, 2015 via mobile

I'll try to be fear with this review: this is one of the most terrible hotels I may visited in my life. The rooms are old, no towels in the toilette, bugs in your bed, bad service, not wifi working correctly. To sum up, please...More

Thank Jesus L
Reviewed July 25, 2014

First clue: no help with the luggage, although there is no elevator for the first two floors. Bad food, bad service, no towels, noisy, no hot water, dirty room... Forget about Wi-Fi. I tried to talk with the lady at the front desk, but she...More

Thank Una2020
Reviewed January 7, 2014

The location of this hotel is awesome. Wish I say the same for the hotel. I made a 5 night reservation 2+ months in advance online. When I tried checking in, I was informed there was no reservation. When I provided proof of my confirmation...More

1  Thank cheebschubbs
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Concierge
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Fitness Centre with Gym / Workout Room
Room types
Family Rooms
Hotel class
Room types
Family Rooms
Number of rooms
95
Price range
US$55 - US$183 (Based on Average Rates for a Standard Room)
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Hotel class
Room types
Family Rooms
Number of rooms
95
Price range
US$55 - US$183 (Based on Average Rates for a Standard Room)
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Photos
Traveller (27)
Room & Suite (16)
Dining (4)
Pool & Beach (3)
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Questions & Answers
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Room Tips
"Go to another hotel."
Una2020
Jul. 25, 2014
Read review
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