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We had an overall good experience. It would have been better but we kept having door issues. Our door wouldn't lock so we had to keep calling the front desk to send someone to fix it. Also, no one told me the hotel.was under construction....More
This is a cute resort, small, the way I like them, conveniently located by GusGus, Rico's cafe house, Marys directly across the street and a short walk to Fat fish north, Lucky B's, south. They have one large pool and a smaller pool. Ocean front...More
Check-in had the most unfriendly customer service we have ever experienced in Mazatlan. Sorry we were an inconvenience. The room was a dark, old dump in a cave. Run away. The bright spot was our service at the restaurant. Wish I could remember his name....More
This property is currently going through a wonderful upgrade that will make this property one of the most desired in the Golden Zone. Don't let the renovation and remodel prevent you from experiencing this beautiful beach location. The staff here is outstanding here - they...More
we were there from Nov 10 - 17th and i loved staying at the inn at mazatlan even with the construction noise, our room was 3107 in the inca building was a little noisy but i loved our room and the staff are the best...More
Response from THEINNATMAZATLAN, Concierge at The Inn at MazatlanResponded 3 weeks ago
We really appreciate for taking the time to write your kind review and share it with us and our future visitors, your comments are very helpful for all. I am delighted to read that we exceeded your expectations with our accommodations, Alfonso, Rubi...More
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Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Things to do
Fitness Centre with Gym / Workout Room
US$79 - US$208 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Romantic Hotel in Mazatlan
#7 Spa Hotel in Mazatlan
#8 Family Hotel in Mazatlan
#9 On the Beach Hotel in Mazatlan
Non-Smoking Rooms ,
Number of rooms
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We didn't go to Wal-mart but the local huge Store, Soriana, had good value on alcohol. We paid much less than what we would pay in the states and you could buy fresh squeezed juice there to go with your vodka. Both... More
We didn't go to Wal-mart but the local huge Store, Soriana, had good value on alcohol. We paid much less than what we would pay in the states and you could buy fresh squeezed juice there to go with your vodka. Both Wal-mart and Soriana were easily accessible by the local city bus which picks you up just 1/2 block from Inn at Mazatlan if that is where you end up staying (which we just loved), Have fun!
Response from sparrow2027 | Reviewed this property |
I believe there is some construction going on at this hotel, this could be why you have not received an answer. If you booked the hotel through an agency have the agency get a hold of them for you. Hope this helps.
This was a sticking point for us. The wifi access is free IF you agree to listen to the timeshare presentation. They're not super high pressure on that. You can get free wifi in the lobby. If you pay for it, it's $105.00... More
This was a sticking point for us. The wifi access is free IF you agree to listen to the timeshare presentation. They're not super high pressure on that. You can get free wifi in the lobby. If you pay for it, it's $105.00 per week, whi
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"DONT. Ask patrons about the construction first because management doesn't tell the truth."