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Calle Francisco i. Madero No. 336 Col. Emiliano Zapata, Puerto Vallarta 48380 Mexico
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (51)
Room & Suite (35)
Dining (7)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
Updated 20-06-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-06-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#95 of 159 in Puerto Vallarta
Location
Cleanliness
Service
Value

Welcome to Hotel Hortencia, your Puerto Vallarta “home away from home.” Hotel Hortencia aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Close to some of Puerto Vallarta's most popular landmarks, such as Los Muertos Pier (0.3 km) and El Centro (0.5 km), Hotel Hortencia is a great destination for tourists.

Rooms at Hotel Hortencia provide a kitchenette and air conditioning, and getting online is easy, with free wifi available.

While visiting Puerto Vallarta, you may want to try some surf and turf at one of the nearby restaurants, such as Casa Isabel, Chenandos Restaurant, or El Palomar de los Gonzalez.

During your visit, be sure to check out popular attractions like Puerto Vallarta's El Malecon Boardwalk (0.9 km), Zona Romantica (0.4 km), and Old Vallarta (0.4 km), which are all within walking distance of the hotel.

Hotel Hortencia puts the best of Puerto Vallarta at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free High Speed Internet (WiFi)
Wifi
Laundry service
Room features
Air conditioning
Private balcony
Kitchenette
Room types
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
55Reviews3Q+A6Room tips
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Most Recent
Moon wrote a review Dec. 2021
San Francisco, California8 contributions
+1
If you want to spend extra money and stay in a construction site, stay here. I was horrified to find out that the hotel was half torn-down and that my room was in a bad shape and smelled like mold. Your window is in a full view of construction garbage. I'm pretty low maintenance. I wasn't expecting a 4 or 5 star hotel. But for the price I paid per night and glowing reviews I've read, it just didn't make any sense. I've stayed at Hotel Pasada de Roger and Hotel Rio Malecon, both of which were CHEAPER and thousand times BETTER than this horror house. Hotel Eloisa and Hotel Encino looked like better options too. I feel bad for leaving a bad review because the staffs were incredibly nice and sympathetic. Unfortunately, they were incompetent. They didn't know how to handle this kind of situation. I immediately voiced my concern, but the staff didn't know what to do. Later that night, a manager agreed to let me cancel the rest of the stay. To my surprise, he said he didn't know how to reverse a credit card transaction, and he'll be charging me 20% tax on the nights I cancelled. He said he didn't know how to refund the tax so he'll be charging me. It just baffled me, but whatever. I just wanted to get out of this horror house as soon as possible. Look at the pictures and see for yourself.
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Date of stay: December 2021
Value
Service
Sleep Quality
Room Tip: Don't stay here. There are better places for cheaper than this dump
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Tomas A wrote a review Apr. 2020
Chicago, Illinois1048 contributions182 helpful votes
+1
This is my 1 and only home while I'm in PV. It's consistently clean,safe,and well maintained and very professional and personal staff here. It's always ni e to be greeted by name it makes you feel appreciated and valued this is my 3rd time staying here love the staff love the hotel and it's cozy,safe,clean, environment. The location can't be beat central to everything beach, bars, stores, transportation, restaurant's,the gayborhood,the melacon everything this time I stayed on the first floor # 3 it's small but perfect for 1 person or even a couple a nice size bathroom walk in shower and a closet a refrigerator a counter top a air conditioner and powerful fan it worked for me it was clean and secure. A communal microwave across from room if needed. Was another great stay here.
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Date of stay: April 2020Trip type: Travelled
1 Helpful vote
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Tomas A wrote a review Jun. 2019
Chicago, Illinois1048 contributions182 helpful votes
+1
Spent 9 days here was extremely happy with my room and everything checking in was swift and easy very pleasant and helpful staff especially the morning lady and the midnight older gentleman very friendly and helpful if needed went up to my room #6 it was spacious and comfortable great air conditioning and a powerful ceiling fan great water pressure in shower and hot water toilet flushed with no issues several lights all around room and above bed the kitchenette was very useful had a large fridge that was very cold and spacious and cook range and a microwave and dishes and utensils lupita kept my room spotless and well stocked with soap and shampoo my only complaint was that the towels where really beat up and had some holes and tears and you only received 1 smaller towel and 1 floor mat i used my own beach towel while there when they clean my room they even cleaned my personal towel since its the only one i used i appreciated that thanks lupita the days i didn't want to be disturbed or have my room cleaned i wasn't bothered at all its very quiet here i never heard no noise of workers or guests and i sleep light i wasn't inconvenienced at all while there the location cant be beat close to everything and anything my friends and family who live in pv came several times to get me and they had no issues and where treated with respect from the staff i met the owner working one evening he was very polite and professional and respectful i gladly will patronize this hotel again and again there doing little renovations here and there and its looking good keep it up thanks for making hotel hortencia. My home away from home
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Date of stay: May 2019Trip type: Travelled
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Response from HHortencia P, Gerente at Hotel Hortencia
Responded Jan. 10, 2020
Thank you for your comment, your Hotel Hortencia family sends greetings and a Happy New Year We hope to see you again soon!!
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Elizabeth B wrote a review Mar. 2019
San Francisco, California32 contributions50 helpful votes
Just returned from 8 glorious days in PV! I cannot say enough about the fabulous customer service at Hotel Hortencia. It is like family there! The staff is amazing as are the guests. The price is right and the rooms are comfortable, safe and clean. I love this place and will stay there again and again!
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Date of stay: March 2019
Value
Service
Sleep Quality
Trip type: Travelled
3 Helpful votes
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Response from HHortencia P, Gerente at Hotel Hortencia
Responded Jan. 10, 2020
Thank you for your comment, your Hotel Hortencia family sends greetings and a Happy New Year
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rudy c wrote a review Nov. 2018
San Carlos, California144 contributions35 helpful votes
A simple,clean hotel. The room is small but comfortable. AC worked fine Shower had hot water. Nothing fancy but clean. Close to many taco stands and other small restaurants. A short walk to the beach.
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Date of stay: November 2018
1 Helpful vote
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Elizabeth B wrote a review May 2018
San Francisco, California32 contributions50 helpful votes
I have stayed here two years in a row. The staff are wonderful and for a couple of ladies traveling on their own, I feel very safe there. The location is excellent! Walking distance to the beach, with shops, taco stands, liquor store and the Act II theater nearby! The Romantica Zone in PV is fabulous!
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Date of stay: March 2018
Value
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Service
Trip type: Travelled
3 Helpful votes
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jcintx wrote a review Mar. 2018
Orlando, Florida44 contributions54 helpful votes
Highly recommended if you want to save money. Centrally located. Walking distance from lots of restaurants, bars and beaches. Upon check in, they give you remote controls for the TV and AC. Basic rooms but everything worked well. Good wifi and hot water. Beds are typical Mexican hard. Check in and out was efficient. Staff is friendly. Great value for the money. A good choice for a stay in Puerto Vallarta!
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Date of stay: March 2018Trip type: Travelled
2 Helpful votes
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Sightsee710813 wrote a review Nov. 2017
18 contributions9 helpful votes
+1
Hortencia hotel is shiny clean, beautifully decorated, spacious with excellent beds and pillows. Great internet connection. There is central courtyard and rooftop sitting areas with grand view of ocean and old town. The staff is gracious and caring. Right across the street you will get the best massage and spa treatments at Massage Marcy (Marcy Hernandez) - about $20 USD an hour. The Oxxo with very good coffee is just steps away and plenty of wonderful food is all around. You will see the beach from the front door and a two minute walk puts your feet in the sand. Lounge chairs, umbrellas, food and drink service invite you to relax while you watch the pelicans dive for fish near the locals throwing out their nets and pulling them in. Or turn left to go the pier, or right to stroll the Malecon - there are cultural shops everywhere. The Hotel Hortencia neighborhood is the best Romantica PVR has to offer - simply magical!
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Date of stay: November 2017Trip type: Travelled
1 Helpful vote
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Annette H wrote a review May 2017
Wilsonville, Oregon, United States5 contributions7 helpful votes
We booked our stay here with our flight through CheapOAir.com for $20 USD a night though the regular price is more like $35 USD. It's a quaint, old Mexico hotel family owned 4 blocks from the beach with a terrific view of the ocean and PVR from the rooftop terrace. Our room with 2 double beds is small (expected for this price) and has everything we need to be comfortable. The beds give you a very good nights sleep! Our fridge and freezer work great, the shower water pressure is good. It's very clean - and I have not seen even one bug of any kind which is more than I can say about US hotels! The staff are all beautiful, friendly and caring and take immense care of their guests. There is really good coffee right across the street at the Oxxo, and fabulous food and drink everywhere you look just steps away. Located in the Romantic zone, you are just steps away to the Malecon, River Cuale, street shops and markets with the freshest, cleanest, most favorable wares. This hotel is used mostly by locals coming to the beach from thier homes in the Guadalajara and other nearby towns. So you are immersed in real Mexican culture and people. Many speak good English but many speak none at all - but everyone is patient and tries to help you. Several times I have accidentally over paid for things and the locals tell me "no no no" and give me my money back. PVR is a Mexican vacation town - not an international resort, so you have a lot to learn when you arrive. But here at Hotel Hortencia Estelle and Joaquin will explain everything you need to know and make sure you can find your way around and get what you need. Or if they don't understand your terrible Spanglish they will find someone who can! Thank you Hotel Hortencia!! We have two more nights here and are so glad we came!
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Date of stay: May 2017Trip type: Travelled
2 Helpful votes
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Gloria wrote a review Jan. 2017
Orillia, Canada7 contributions14 helpful votes
This is very nice little hotel that is adding more rooms. I did see one of the new rooms and it was much bigger, brighter and modern. I would ask for one of the new rooms next time that I stay there. The staff are wonderful and very helpful. A friend had an accident and when she got back to the hotel, the manager actually took her to the hospital and made Sure she was ok. Personal care is top priority :)
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Date of stay: December 2016
Value
Rooms
Service
Trip type: Travelled
Room Tip: Very basic room .. no hairdryer etc.
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1 Helpful vote
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PRICE RANGE
US$49 - US$52 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hortencia hotel puerto vallarta
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
15
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Frequently Asked Questions about Hotel Hortencia
Which popular attractions are close to Hotel Hortencia?
Nearby attractions include Act2PV (0.2 km), Cassandra Shaw Jewelry (0.2 km), and Lucy's CuCu Cabana (0.2 km).
What are some restaurants close to Hotel Hortencia?
Conveniently located restaurants include Maria Baja, The Blue Shrimp Puerto Vallarta, and Xolo Restaurante.
Are there any historical sites close to Hotel Hortencia?
Many travellers enjoy visiting Parroquia de San Miguel Arcangel Church (5.5 km).