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2017-10-08 2017-10-09
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    Hotel Casa Dona Susana

    Calle Manuel M. Dieguez 171 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
    Hotel website
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    Lowest prices for your stay
    2017-10-08 2017-10-09
    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$57/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$51
    US$51
    US$52
    Traveller (284)
    Pool & Beach (54)
    Storyboard
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    Overview
    • Excellent47%
    • Very good35%
    • Average10%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “rooftop pool” (177 reviews)
    “sister hotel” (57 reviews)
    “romantic zone” (68 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Room Service
    Suites
    Kitchenette
    Concierge
    Wheelchair Access
    Rooftop Terrace
    Private Balcony
    2.5 Star Hotel
    All hotel details
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    Sheraton Buganvilias Resort & Convention Center
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    #29 of 123 hotels in Puerto Vallarta
     
    Playa Los Arcos Hotel Beach Resort & Spa
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    Hotel Posada de Roger
    875 reviews
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    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (783)
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    1 - 5 of 617 reviews

    Reviewed yesterday

    We enjoy the location because you could walk to the boardwalk also to the sister company los Arcos restaurant and entertainment. The place was very clean they have the swimming pool on the roof which is nice to enjoy.

    Review collected in partnership with this hotel
    Thank Rachel V
    Reviewed 2 weeks ago

    Hotel Casa Dona Susana was a very nice hotel. It is an adults only so it is very quiet. The room is small but comfortable. There is a super nice pool on the roof of the hotel with a great view. You can also use...More

    Thank Jenny V
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 2 days ago

    Dear Jenny V I’m so glad to know that you truly liked the facilities, the delicious food at our restaurant our surroundings and the friendly service of the staff. Our visitors’ reviews are always welcome. Guest satisfaction is the goal we try to achieve every...More

    Reviewed 2 weeks ago

    The agent at check in could have been less interested in his phone but apart from that the room was very clean and comfortable. The roof top was perfect and peaceful. Location close to beach and restaurants. A short Uber ride from the airport. Will...More

    Review collected in partnership with this hotel
    1  Thank johannkw
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 1 week ago

    Dear johannkw I appreciate that you took the time to give us a feed back, please rest assured that all of your comments have been forwarded to the correct department and acted upon. Once again thank you for your time and your important comments. I...More

    Reviewed 3 weeks ago

    This was our third visit to the Casa Dona Susana Hotel. We always thoroughly enjoy our stay here. The hotel is charming, quaint and very comfortable for tourists. The concierge, Boni, does everything in his power to help accommodate the guests of the hotel in...More

    Review collected in partnership with this hotel
    1  Thank Shane G
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 2 weeks ago

    Dear Shane G Thank you very much for your nice comments; it is great to hear know that you enjoyed your stay at casa doña susana. I will make sure to let Boni and Betulio know of your appreciation, and please come and stay with...More

    Reviewed 3 weeks ago

    Last April (2017), a friend of ours was getting married in Puerto Vallarta. She had a condo here and was quite familiar with the hotel. I found Casa Dona Susana on Hotels.com. I really liked the look - was looking for something a little more...More

    Thank Wendy T
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 2 weeks ago

    Dear Wendy T Thank you very much for your preference, you are part of los arcos family and we are so honored to host your I will make sure to share all your recognition and compliments with the rest of the staff. They will be...More

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    Tropicana Hotel
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Multilingual Staff
    • Room Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$45 - US$133 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Best Value Hotel in Puerto Vallarta
    • #15 On the Beach Hotel in Puerto Vallarta
    • #16 Romantic Hotel in Puerto Vallarta
    • #22 Family Hotel in Puerto Vallarta
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, TripOnline SA, Orbitz, Travelocity, Cancelon, getaroom.com and Hotwire so you can book your Hotel Casa Dona Susana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    • Also Known As
    • Casa Dona Susana Hotel Puerto Vallarta ,
    • Casa Dona Susana Puerto Vallarta
    Add Photo Photos
    Traveller (284)
    Pool & Beach (54)
    Room & Suite (54)
    Dining (8)
    Hotel & Grounds (173)
    Bathroom (5)
    Family and Play Areas (3)
    Nearby
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    2.81 km away
     
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    .17 km away
     
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    2,700 reviews
    .09 km away
     
    Tropicana Hotel
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    .38 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    HanSolo1955
    16 September 2017|
    AnswerShow all 4 answers
    Response from G D | Reviewed this property |
    Yes bottled water was provided in the fridge, in our room, at no extra cost. The hotel is in the romantics zone and located near numerous stores/shops including a XOXO store similar to a 7-11 or Circle K store.
    1
    Vote
    Jan D
    2 September 2017|
    Answer
    Response from riskyone | Reviewed this property |
    Yes they have an elevator
    1
    Vote
    wcesue
    15 August 2017|
    AnswerShow all 3 answers
    Response from Frank P | Reviewed this property |
    Both of the above are right on the mark. Sorry I can't add anything other than call the hotel and ask.
    0
    Votes
    Room Tips
    "We stayed on the third floor and the second floor toward the back."
    Read review
    "Loved the nightly decor changes! No complaints."
    Read review
    "safe, clean, nice pool advise rooms 105-107 205-207 305-307"
    Read review
    "All rooms are smaller but nice with a small fridge and safe in each closet."
    Read review
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