We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-12-03 2017-12-04
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Casa Dona Susana

    Calle Manuel M. Dieguez 171 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
    011 52 33 4160 5410
    Hotel website
    Save
    Lowest prices for your stay
    2017-12-03 2017-12-04
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 42% below average rate

    The price you found is 42% lower than this hotel's average rate of US$90/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    US$52
    View Deal
    Traveller (290)
    Pool & Beach (55)
    Storyboard
    Playa Los Arcos Hotel Beach Resort & Spa
    2,797 reviews
    #25 of 123 hotels in Puerto Vallarta
    0.09 km
     
    Hyatt Ziva Puerto Vallarta
    7,888 reviews
    #12 of 123 hotels in Puerto Vallarta
    2.2 km
     
    Hotel Posada de Roger
    887 reviews
    #18 of 123 hotels in Puerto Vallarta
    0.2 km
     
    Los Arcos Suites
    577 reviews
    #21 of 123 hotels in Puerto Vallarta
    0.03 km
     
    Overview
    • Excellent47%
    • Very good35%
    • Average10%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “roof top pool” (62 reviews)
    “sister hotel” (57 reviews)
    “romantic zone” (69 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Room Service
    Suites
    2.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null}
    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 4 partner sites to see rooms from US$52.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Vallarta hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "0b923cbc200a4ae09668effacb90a619", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":152371,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32699950],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":52,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"0b923cbc200a4ae09668effacb90a619","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":52,"lowestMetaPrice":52,"additionalPartner":false,"highestMetaPriceDisplay":52,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":52,"lowestMetaPrice":52,"highestMetaPriceDisplay":52,"hotelName":"Hotel Casa Dona Susana","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjBiOTIzY2JjMjAwYTRhZTA5NjY4ZWZmYWNiOTBhNjE5IiwiQUlLIjoiNjU2NWVlZGM5Y2M0NGI2YWIxNjRjNDBjYzg0NTU5OTkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "US$52", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78850645":"OrbitzEWS","34430117":"Hotwire","109281289":"HotelsCom2IB","32699950":"Expedia","53908347":"TravelocityEWS","76613870":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (802)
    There are newer reviews for Hotel Casa Dona Susana
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    11 - 15 of 633 reviews

    Reviewed 3 weeks ago

    Second holiday trip to Casa Dona Susana - You do a great job with this boutique hotel. Enhancement of roof top pool with availability of drinks & food & towels would help. Mattress firmness was quite hard as were the pillows.

    Review collected in partnership with this hotel
    Thank rhhearne
    Reviewed 3 weeks ago

    After making a reservation 8 months in advance and requesting a balcony, they put us in a nice but very small claustrophobic room with the only window looking into the lobby! Could not sleep! The desk said they would switch our room but the front...More

    Thank LarryBChinoHills
    Reviewed 3 weeks ago via mobile

    Too much to say about this wonderful resort. The spot of all spots unless you’re rich. The nicest suites, very clean and spacious. Unbelievable how much we enjoyed our stay. My kiddos are ages 1 8 14 and the accommodations were phenomenal for our crew.

    2  Thank Mike M
    Reviewed 4 weeks ago via mobile

    If you're looking for a simple, no frills place to lay your head at night, this is the place for you. The hotel is clean, affordable, and close to some of the best restaurants, sights and attractions in the Romantic Zone of PV. We always...More

    Thank Bryce G
    Reviewed 11 October 2017 via mobile

    My reservation was messed up and nothing was said or done at all. Reception guy seemed worn out and basically, did nit care. Guess I am the one tourist too many. Just ignored me like I was a stray dog that showed up for scraps....More

    1  Thank treetica
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 4 weeks ago

    Dear Treetica With great concern I've read your review and I'm sorry to hear that your vacation experience was not as you expected. We understand your disappointment, our main goal is to provide every one of our guests with a unique experience. Your feedback helps...More

    Playa Los Arcos Hotel Beach Resort & Spa
    2,797 reviews
    #25 of 123 hotels in Puerto Vallarta
    0.09 km
     
    Hyatt Ziva Puerto Vallarta
    7,888 reviews
    #12 of 123 hotels in Puerto Vallarta
    2.2 km
     
    Hotel Posada de Roger
    887 reviews
    #18 of 123 hotels in Puerto Vallarta
    0.2 km
     
    Los Arcos Suites
    577 reviews
    #21 of 123 hotels in Puerto Vallarta
    0.03 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Multilingual Staff
    • Room Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$61 - US$221 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 On the Beach Hotel in Puerto Vallarta
    • #16 Romantic Hotel in Puerto Vallarta
    • #22 Family Hotel in Puerto Vallarta
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, getaroom.com, Cancelon, Hotwire and TripOnline SA so you can book your Hotel Casa Dona Susana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    • Also Known As
    • Casa Dona Susana Hotel Puerto Vallarta ,
    • Casa Dona Susana Puerto Vallarta
    Add Photo Photos
    Traveller (290)
    Pool & Beach (55)
    Room & Suite (55)
    Dining (9)
    Hotel & Grounds (176)
    Bathroom (5)
    Family and Play Areas (3)
    Nearby
    Sponsored by:
    Los Arcos Suites
    577 reviews
    .03 km away
     
    Hotel Posada de Roger
    887 reviews
    .17 km away
     
    Playa Los Arcos Hotel Beach Resort & Spa
    2,797 reviews
    .09 km away
     
    Nearby Restaurants
    Kaiser Maximilian
    679 reviews
    .04 km away
    Pancho's Takos
    1,300 reviews
    .05 km away
    Cafe de Olla
    1,300 reviews
    .04 km away
    Tuna Azul
    65 reviews
    .08 km away
    Nearby Attractions
    Zona Romantica
    2,947 reviews
    .08 km away
    Old Vallarta
    1,905 reviews
    .15 km away
    Olas Altas
    413 reviews
    .04 km away
    Playa de los Muertos
    957 reviews
    .06 km away
    Ask a question
    Questions & Answers
    Brian M
    29 October 2017|
    Answer
    Response from lazydays77 | Reviewed this property |
    contact the hotel and ask
    0
    Votes
    wcesue
    26 October 2017|
    AnswerShow all 5 answers
    Response from Rachel V | Reviewed this property |
    Yea but not on the weekends we we’re always gone so we didn’t even notice it. We still enjoyed the place 🙂
    0
    Votes
    HanSolo1955
    16 September 2017|
    AnswerShow all 4 answers
    Response from G D | Reviewed this property |
    Yes bottled water was provided in the fridge, in our room, at no extra cost. The hotel is in the romantics zone and located near numerous stores/shops including a XOXO store similar to a 7-11 or Circle K store.
    1
    Vote
    Room Tips
    "Balcony rooms are larger with small kitchenette worth the small upgrade fee"
    Read review
    "ask for a room with a table, or facing the street, or both"
    Read review
    "Ask for a balcony, very little road noise compared to other places"
    Read review
    "We stayed on the third floor and the second floor toward the back."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing