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    Hotel Casa Dona Susana

    Calle Manuel M. Dieguez 171 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$68
          US$60
          Great Deal
          US$66
          US$68
          Traveller (280)
          Room & Suite (55)
          Pool & Beach (54)
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          Overview
          • Excellent46%
          • Very good36%
          • Average10%
          • Poor5%
          • Terrible3%
          Travellers talk about
          “roof top pool” (59 reviews)
          “sister hotel” (55 reviews)
          “romantic zone” (67 reviews)
          Free Wifi
          Free Parking
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Airport Transportation
          Room Service
          Suites
          Concierge
          Wheelchair Access
          Meeting Rooms
          Laundry Service
          Rooftop Terrace
          Private Balcony
          2.5 Star Hotel
          All hotel details
          Offers from Hotel Casa Dona Susana
          Offers & Announcements: Package Deal
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          Los Arcos Suites
          516 reviews
          #24 of 123 hotels in Puerto Vallarta
           
          Playa Los Arcos Hotel Beach Resort & Spa
          2,540 reviews
          #28 of 123 hotels in Puerto Vallarta
           
          Plaza Pelicanos Club Beach Resort
          1,948 reviews
          #45 of 123 hotels in Puerto Vallarta
           
          Krystal Puerto Vallarta
          1,487 reviews
          #57 of 123 hotels in Puerto Vallarta
           
          Rooms
          Jul 9Jul 10
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (744)
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          There are newer reviews for Hotel Casa Dona Susana See the most recent reviews

          161 - 165 of 744 reviews

          Reviewed 14 April 2016 via mobile

          I've stayed at this location several times. It has a good location in "Old Town" Vallarta where you are in walking distance to multiple restaurants, stores, and, beach access is just a block away. Just know that it is a smaller roomed boutique hotel. It...More

          1  Thank Harvm
          Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 16 April 2016

          Dear Harvm Thank you very much for the comments about your experience on your last visit, in Casa doña Susana we love to serve the guest and want good memories always carried for you, we going to share with people who did very nice your...More

          Reviewed 11 April 2016

          I've stayed several times in this hotel and have always come back because I love the location, the decor, the rooftop pool and the all inclusive option available through their sister property less than a block away. The only issue I've ever had is a...More

          3  Thank Allison H
          Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 13 April 2016

          Dear Allison H Many thanks for taking the time to leave your kind words and observations following your recent stay with us, we appreciate that you have taken the time to share your experience. As you might know one of our main goals is the...More

          Reviewed 11 April 2016

          I cannot say enough good things about this charming well located hotel and its wonderful staff . Dona Susana and its sister hotels Los Arcos and Los Arcos Suites are my favorite hotels and location in Vallarta.More

          Review collected in partnership with this hotel
          Thank DebsworldLakeTahoe
          Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 13 April 2016

          Dear DebsworldLakeTahoe We appreciate you have taken the time to share your review about your recent visit to Casa doña Susana We are glad to read that you've enjoyed your stay. Looking forward to host you in a very near future. Sunny Regards Antonio Robles...More

          Reviewed 11 April 2016

          This was third time we stayed at Casa Dona. First time without a balcony, but it was more quiet at night. Basic ammenitis, but we like this Mexican feel and decor. Excellent location in walking distance to so much delicious food. Love warm rooftop pool...More

          Review collected in partnership with this hotel
          Thank Paula S
          Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 13 April 2016

          Dear Paula S We appreciate you have taken the time to share such a nice review about your recent visit to Casa doña Susana We are overjoyed to read that you've enjoyed your stay, especially our decoration and the Mexican Feel that you mentioned. Please...More

          Reviewed 10 April 2016

          We have stayed at their other property Los Arcos in the past and really enjoyed our stay there, however this year we planned our trip at the last minuet and they were full. They did have rooms at Casa Dona Susana so we booked there....More

          Thank _mueller605
          Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 11 April 2016

          Dear mueller605 Thank you very much for taking the time to give us such an excellent review. You can rest assure that I will let everybody know of your recognition. Our main goal is to give our guests the best vacation experience ever. I am...More

          Los Arcos Suites
          516 reviews
          #24 of 123 hotels in Puerto Vallarta
           
          Playa Los Arcos Hotel Beach Resort & Spa
          2,540 reviews
          #28 of 123 hotels in Puerto Vallarta
           
          Plaza Pelicanos Club Beach Resort
          1,948 reviews
          #45 of 123 hotels in Puerto Vallarta
           
          Krystal Puerto Vallarta
          1,487 reviews
          #57 of 123 hotels in Puerto Vallarta
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Concierge
          • Multilingual Staff
          • Free Parking
          • Airport Transportation
          • Meeting Rooms
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          Details
          • Price range
          • US$61 - US$102 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #15 On the Beach Hotel in Puerto Vallarta
          • #16 Romantic Hotel in Puerto Vallarta
          • #22 Family Hotel in Puerto Vallarta
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Accessible rooms
          • Number of rooms
          • 42
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, Travelocity, Expedia, TripOnline SA, Cancelon, getaroom.com, HotelQuickly and Priceline so you can book your Hotel Casa Dona Susana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Jalisco >
          • Puerto Vallarta
          • Also Known As
          • Casa Dona Susana Hotel Puerto Vallarta ,
          • Casa Dona Susana Puerto Vallarta
          Add Photo Photos
          Traveller (280)
          Room & Suite (55)
          Pool & Beach (54)
          Dining (8)
          Hotel & Grounds (167)
          Bathroom (5)
          Family and Play Areas (3)
          Nearby
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          Questions & AnswersAsk a question
          wcesue
          Does Bonni (butler) still work there?
          10 May 2017|
          Answer Show all 3 answers
          Response from Kevin C | Reviewed this property |
          My wife says he was available and quite helpful during our stay in March.
          1
          Vote
          Christie C
          Hi, Christie. What would you like to know about this accommodation? Can I up grade my room to a king with balcony on the top floor?
          3 April 2017|
          Answer Show all 3 answers
          Response from Frank P | Reviewed this property |
          Hi Christie, The best answer would come from the front desk. :-) (800) 648-2403 USA Frank
          1
          Vote
          Tina S
          Is this adult only? I have 13-14 yr olds is this acceptable? And what about the week of xmas- really all booked up right now?
          28 February 2017|
          Answer Show all 6 answers
          Response from wcesue | Reviewed this property |
          Adult only
          0
          Votes
          Room Tips
          "#105 106 107 have balconies."
          Read review
          "Enjoyed evenings out on the balcony."
          Read review
          "At the moment, interior rooms to the south and west are quieter. There tends to be a lot of noise from the..."
          Read review
          "Loved room 105"
          Read review
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