We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This was third time we stayed at Casa Dona. First time without a balcony, but it was more quiet at night. Basic ammenitis, but we like this Mexican feel and decor. Excellent location in walking distance to so much delicious food. Love warm rooftop pool...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Paula S
Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 13 April 2016
Dear Paula S
We appreciate you have taken the time to share such a nice review about your recent visit to Casa doña Susana We are overjoyed to read that you've enjoyed your stay, especially our decoration and the Mexican Feel that you mentioned.
We have stayed at their other property Los Arcos in the past and really enjoyed our stay there, however this year we planned our trip at the last minuet and they were full. They did have rooms at Casa Dona Susana so we booked there....More
Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 11 April 2016
Thank you very much for taking the time to give us such an excellent review. You can rest assure that I will let everybody know of your recognition. Our main goal is to give our guests the best vacation experience ever.
I just spent two wonderful weeks at Hotel Casa Dona Susana. I had stayed at this hotel previously and was always pleased with the clean accommodations, quality service and charming hospitality of the staff. During my most recent stay, I was pleased to learn that...More
Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 1 May 2016
Thank you very much for taking the time to give us such an excellent review. You can rest assure that I will let everybody know of your recognition. Our main goal is to give our entire guest the best experience ever. I am...More
Needed a place for one day before heading out on a fishing trip. Hotel Casa Dona Susana exceeded my expectations. A few blocks from the Malecon was a plus as it turned out. Quieter and more relaxed. The rooms are clean and the hotel has...More
Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 8 April 2016
We appreciate you have taken the time to share your review about your recent visit to Casa doña Susana We are glad to read that you've enjoyed your stay.
Looking forward to host you in a very near future.
This is one of those rare gems that feels like a traditional family-run boutique property half a block away from the liveliest street of the Zona Romantica and 2 blocks from the beach. Personal service, comfortable rooms (especially the larger ones with balconies) at a...More
1 Thank Florent T
Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 2 April 2016
Dear Florent T
It is magnificent to know that you truly liked the facilities, the delicious food at our restaurants, our surroundings and the friendly service of the staff. Thank you for your kind review, and remember that we will be pleased if you honor...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Things to do
US$59 - US$100 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#11 Best Value Hotel in Puerto Vallarta
#15 On the Beach Hotel in Puerto Vallarta
#16 Romantic Hotel in Puerto Vallarta
#22 Family Hotel in Puerto Vallarta
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, TripOnline SA, Travelocity, Cancelon, HotelQuickly, Hotwire and getaroom.com so you can book your Hotel Casa Dona Susana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.