We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-08-06 2017-08-07
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Casa Dona Susana

    Calle Manuel M. Dieguez 171 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
    Hotel website
    Save
    Best prices for your stay
    2017-08-06 2017-08-07
    US$68
    US$65
    SAVE US$3
    US$68
    US$65
    SAVE US$3
    US$68
    Traveller (281)
    Pool & Beach (54)
    Storyboard
    Hotel Posada de Roger
    865 reviews
    #18 of 124 hotels in Puerto Vallarta
     
    Los Arcos Suites
    527 reviews
    #24 of 124 hotels in Puerto Vallarta
     
    Playa Los Arcos Hotel Beach Resort & Spa
    2,597 reviews
    #27 of 124 hotels in Puerto Vallarta
     
    Tropicana Hotel
    696 reviews
    #57 of 124 hotels in Puerto Vallarta
     
    Overview
    • Excellent46%
    • Very good36%
    • Average10%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “rooftop pool” (119 reviews)
    “sister hotel” (55 reviews)
    “romantic zone” (67 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Room Service
    Suites
    Concierge
    Wheelchair Access
    Laundry Service
    Rooftop Terrace
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Offers from Hotel Casa Dona Susana
    Announcement: Click for details
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel_hsx","moduleList":["handlers"],"template":"ibex_photo_carousel_hsx__widget","divClasses":"prw_rup prw_ibex_photo_carousel_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel_hsx__nav_controls"}},"scriptFlags":null}
    Hotel Posada de Roger
    865 reviews
    #18 of 124 hotels in Puerto Vallarta
     
    Los Arcos Suites
    527 reviews
    #24 of 124 hotels in Puerto Vallarta
     
    Playa Los Arcos Hotel Beach Resort & Spa
    2,597 reviews
    #27 of 124 hotels in Puerto Vallarta
     
    Tropicana Hotel
    696 reviews
    #57 of 124 hotels in Puerto Vallarta
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$65.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Vallarta hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "22084906550645ecb3789c95061ce117", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":152371,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[38363617],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":65,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"22084906550645ecb3789c95061ce117","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":68,"lowestMetaPrice":65,"additionalPartner":false,"highestMetaPriceDisplay":68,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":68,"lowestMetaPrice":65,"highestMetaPriceDisplay":68,"hotelName":"Hotel Casa Dona Susana","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjIyMDg0OTA2NTUwNjQ1ZWNiMzc4OWM5NTA2MWNlMTE3IiwiQUlLIjoiYjQxZjcyN2VkNjE5NDdmMjkyZmY5NzAzYmUyYmY5ODAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$65", "hasDates": true, "hacComplete": true, "contentIdMappings": {"34822257":"BookingCom","78850645":"OrbitzEWS","79403068":"CheapTicketsEWS","38363617":"GetARoom","34430117":"Hotwire","109281289":"HotelsCom2IB","32699950":"Expedia","53908347":"TravelocityEWS","76613870":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (758)
    Traveller rating
    Traveller type
    Time of year
    Language
    There are newer reviews for Hotel Casa Dona Susana
    See the most recent reviews

    171 - 175 of 603 reviews

    Reviewed 11 April 2016

    This was third time we stayed at Casa Dona. First time without a balcony, but it was more quiet at night. Basic ammenitis, but we like this Mexican feel and decor. Excellent location in walking distance to so much delicious food. Love warm rooftop pool...More

    Review collected in partnership with this hotel
    Thank Paula S
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 13 April 2016

    Dear Paula S We appreciate you have taken the time to share such a nice review about your recent visit to Casa doña Susana We are overjoyed to read that you've enjoyed your stay, especially our decoration and the Mexican Feel that you mentioned. Please...More

    Reviewed 10 April 2016

    We have stayed at their other property Los Arcos in the past and really enjoyed our stay there, however this year we planned our trip at the last minuet and they were full. They did have rooms at Casa Dona Susana so we booked there....More

    Thank _mueller605
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 11 April 2016

    Dear mueller605 Thank you very much for taking the time to give us such an excellent review. You can rest assure that I will let everybody know of your recognition. Our main goal is to give our guests the best vacation experience ever. I am...More

    Reviewed 9 April 2016

    I just spent two wonderful weeks at Hotel Casa Dona Susana. I had stayed at this hotel previously and was always pleased with the clean accommodations, quality service and charming hospitality of the staff. During my most recent stay, I was pleased to learn that...More

    Thank Continental_Voyager
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 1 May 2016

    Dear Continental_Voyager Thank you very much for taking the time to give us such an excellent review. You can rest assure that I will let everybody know of your recognition. Our main goal is to give our entire guest the best experience ever. I am...More

    Reviewed 7 April 2016

    Needed a place for one day before heading out on a fishing trip. Hotel Casa Dona Susana exceeded my expectations. A few blocks from the Malecon was a plus as it turned out. Quieter and more relaxed. The rooms are clean and the hotel has...More

    Thank JimTaft
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 8 April 2016

    Dear JimTaft We appreciate you have taken the time to share your review about your recent visit to Casa doña Susana We are glad to read that you've enjoyed your stay. Looking forward to host you in a very near future. Sunny Regards Antonio Robles...More

    Reviewed 1 April 2016

    This is one of those rare gems that feels like a traditional family-run boutique property half a block away from the liveliest street of the Zona Romantica and 2 blocks from the beach. Personal service, comfortable rooms (especially the larger ones with balconies) at a...More

    1  Thank Florent T
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 2 April 2016

    Dear Florent T It is magnificent to know that you truly liked the facilities, the delicious food at our restaurants, our surroundings and the friendly service of the staff. Thank you for your kind review, and remember that we will be pleased if you honor...More

    Hotel Posada de Roger
    865 reviews
    #18 of 124 hotels in Puerto Vallarta
     
    Los Arcos Suites
    527 reviews
    #24 of 124 hotels in Puerto Vallarta
     
    Playa Los Arcos Hotel Beach Resort & Spa
    2,597 reviews
    #27 of 124 hotels in Puerto Vallarta
     
    Tropicana Hotel
    696 reviews
    #57 of 124 hotels in Puerto Vallarta
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Concierge
    • Multilingual Staff
    • Free Parking
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    Details
    • Price range
    • US$59 - US$100 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Best Value Hotel in Puerto Vallarta
    • #15 On the Beach Hotel in Puerto Vallarta
    • #16 Romantic Hotel in Puerto Vallarta
    • #22 Family Hotel in Puerto Vallarta
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, TripOnline SA, Travelocity, Cancelon, HotelQuickly, Hotwire and getaroom.com so you can book your Hotel Casa Dona Susana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    • Also Known As
    • Casa Dona Susana Hotel Puerto Vallarta ,
    • Casa Dona Susana Puerto Vallarta
    Add Photo Photos
    Traveller (281)
    Pool & Beach (54)
    Room & Suite (54)
    Dining (8)
    Hotel & Grounds (170)
    Bathroom (5)
    Family and Play Areas (3)
    Nearby
    Sponsored by:
    Los Arcos Suites
    527 reviews
    .03 km away
     
    Hotel Posada de Roger
    865 reviews
    .17 km away
     
    Playa Los Arcos Hotel Beach Resort & Spa
    2,597 reviews
    .09 km away
     
    Tropicana Hotel
    696 reviews
    .38 km away
     
    Nearby Restaurants
    Kaiser Maximilian
    642 reviews
    .04 km away
    Pancho's Takos
    1,227 reviews
    .05 km away
    Derby City Burgers
    691 reviews
    .04 km away
    Cafe de Olla
    1,273 reviews
    .04 km away
    Nearby Attractions
    Zona Romantica
    2,849 reviews
    .08 km away
    Old Vallarta
    1,843 reviews
    .15 km away
    Olas Altas
    407 reviews
    .04 km away
    Playa de los Muertos
    927 reviews
    .06 km away
    Ask a question
    Questions & Answers
    wcesue
    10 May 2017|
    AnswerShow all 3 answers
    Response from Kevin C | Reviewed this property |
    My wife says he was available and quite helpful during our stay in March.
    1
    Vote
    Christie C
    3 April 2017|
    AnswerShow all 3 answers
    Response from Frank P | Reviewed this property |
    Hi Christie, The best answer would come from the front desk. :-) (800) 648-2403 USA Frank
    1
    Vote
    Tina S
    28 February 2017|
    AnswerShow all 6 answers
    Response from wcesue | Reviewed this property |
    Adult only
    0
    Votes
    Room Tips
    "Make sure you ask for your room to not be one that floods when it rains."
    Read review
    "Quiant and comfortable rooms with great air conditioning."
    Read review
    "Great daily service."
    Read review
    "Yes, we left a tip each day....."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing