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Tropicana Hotel

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Tropicana Hotel
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644 Reviews from our TripAdvisor Community

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Showing 545: English reviews
Saskatchewan, Canada
Reviewed 9 March 2012

The hotel has been a landmark in Zona Romantica for ages and sadly is starting to age and not very gracefully. The staff is a melange of go-getters and forgetters. The go getters will bend over backwards to satisfy their guest while the forgetters seem to care less about their guests. The most frustrating things were the futile attempts to...

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3Thank Doc4623
Vancouver Island
Reviewed 8 March 2012

This was our 6th stay at the Tropicana, and once again we had a wonderful time. This year the hotel has done some major renovations including attention to rooms in the old part of the hotel and a new pool next to the old one. The hotel is located on Playa Los Muertos, close to all that Old Town has...

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Thank LADYLIN50
Kitchener, Ontario, Canada
Reviewed 5 March 2012

I have stayed at the Tropicana two times. March 2011, and March 2012. I would go back again, but the staff seems tired and careless. There is a problem obtaining keys to the room. Several guests I noticed had similar problems with the front desk. I was given only one key to our room, my travelling companion had to wait...

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2Thank Jim B
Fort Saskatchewan, Canada
Reviewed 1 March 2012

Well, like any holiday...you have to know what you like! The Tropicana is in a perfect location for me! The hotel's back door makes a great beach area, available. With lots of umbrellas and chairs. Sitting on the beach is a great experience. There is lots of Local venders that try to sell you things (jewelry, hats, beaded necklaces, sunglasses,...

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Thank terrill
Nova Scotia
Reviewed 28 February 2012

We recently returned from a 5 night stay at this hotel. We had booked a standard room, but, after seeing the 1st room which was right opposite the elevator, reeking of smoke and very shabby, I asked for another one. This one appeared a little better until we returned after dark and found the lights didn't work. Only the bathroom...

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5Thank KristieNovaScotia
Hastings, Minnesota
Reviewed 24 February 2012

I can not understand how this hotel gets a 3 star rating. It is one of the worst I have ever stayed in. The shower backed up, toilet paper coming up the drain, the water would turn to scalding hot and back several times every shower. No clock, no remote, no iron or ironing board, no ice bucket, no vending...

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7Thank CANDY7777
Powell River, Canada
Reviewed 20 February 2012

This was our second visit to the Tropicana, the last time being in November 2004. They've done a fair bit of renovations since and the hotel looks great. Friendly staff and the location is the best for being in the Romantic Zone. The Tropicana was fully booked while we were there, so unfortunately we were unable to upgrade to a...

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Thank kernonda
Hayden Lake, Idaho
Reviewed 18 February 2012

Have stayed here last 2 years and will be back every year travel remains safe. This IS an older hotel smack dab in the middle of the Romantic Zone or Old Town. The entire complex is extremely clean as staff are always cleaning.Not all rooms are ocean view but you should request one as it is amazing. We could watch...

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Thank theperry5
Niagara Falls Ontario
Reviewed 13 February 2012

We stayed a week at the Tropicana. Originally reserved a king room but were put in a queen and single room. Turned out for the better, the smaller room had more features i.e.cable tv, a phone and ocean view. The first room had a leaking toilet. We called the desk, a house keeper was sent up, she looked at the...

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1Thank Locksley9
Modesto, California
Reviewed 9 February 2012

My second time staying in Tropicana and it was my last time. The staff specially on front desks are very unfriendly people to deal with and also the Hotel manager she is very unfriendly. So my advice to everyone don't stay where you cannot be treated the way you should be, specially if you pay top dollars for your stay....

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9Thank vm343333

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff

Additional Information about Tropicana Hotel

Address: Amapas 214 | Col. Emiliano Zapata, Puerto Vallarta 48300, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $75 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tropicana Hotel 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Tropicana Hotel Puerto Vallarta
Tropicana Puerto Vallarta
Hotel Style:
#44 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Tropicana Hotel staff and other travellers.
49 questions
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Questions? Get answers from Tropicana Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book your room on time, and call to confirm your reservation!”
 of 5 bubbles MariscalEve, 17 Feb 2017 | Read review
“you want the newer tower for sure!”
 of 5 bubbles westinmex, 13 Feb 2017 | Read review
“Don't accept rooms 231-236 or 331-336 if you paid for a standard.”
 of 5 bubbles iansC6626BQ, 6 Feb 2017 | Read review
“Ask for ocean or pool view.”
 of 5 bubbles dandL7685PM, 29 Jan 2017 | Read review
“Don't book a room on the north side to avoid noise from traffic in the service lane way. Good ocean view, but no direct sun light.”
 of 5 bubbles robertwM8391YF, 27 Jan 2017 | Read review
5 of 5