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Playa Los Arcos Hotel Beach Resort & Spa

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2,127 Reviews from our TripAdvisor Community

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There are newer reviews for Playa Los Arcos Hotel Beach Resort & Spa
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Showing 1,370: English reviews
Burlingame, California
Reviewed 1 week ago

Imagine, that thanks to good organization of everything in the hotel our family could have such a wonderful rest! The stuff was experienced, attentive to it's clients, always ready to help with any questions! Thanks a lot for a wonderful time spent at your Hotel!

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Helpful?
1Thank vprohorenko
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Vprohorenko Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this family holidays; thank you for making us part of vacation experience. We really appreciate that have taken your time to write such an amazing review. We are really happy...

Montreal, Quebec
Reviewed 1 week ago

As explained below....the fight to have the room requested with our Agent...is never accepted by the hotels. This november we had to wait 3 hours for the room. We have been going to this hotel for the last 10 years....We enjoy the place, the food, and the courteous waiters, except a few . The staff, after so many years of...

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Helpful?
1Thank raynald46rec
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Raynald46rec Thank you very much for your comments. We really appreciate your visit. It is our main goal to make you happy when you are here. We are very sorry for not being able to fulfill your needs. Our goal is to monitor all of the customer complains in order to keep providing a good services accomplished with a...

Delta
Reviewed 1 week ago via mobile

Though I like the location, the hotel was a mixed experience. The first room they put us in stunk of mould and had inadequate ventilation. The second room was better but the bed was rock-hard, making good sleep elusive.

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Helpful?
2Thank William P
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear William P We want to thank you for your comments. We really appreciate that you have given us the opportunity to have you home. Thank you very much for your visit. It is our goal to make you feel at home when you are here. We are really sorry for not being able to fulfill your necessities of travel....

Reviewed 1 week ago

We stayed here for 5 days on our trip to PV and were really impressed with the value of this hotel. We had a standard Queen room and were delighted that we had a partial ocean view and private deck overlooking the pool. We were in Room 406 which, even though the room is a bit small and dated, was...

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Helpful?
2Thank Carrie W
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Carrie W Thank you very much for your kind words, we appreciate them; thank you for giving us the opportunity to be at your service for this holydays. Thank you very much for your visit. It is our goal to make you feel at home when you are here. As you mention in your review, we really take serious...

Redwood City, California
Reviewed 1 week ago

The location is great. The lobby and pool side area are nice with access right to the beach. The room was what I expected for an older hotel in Viejo Vallarta; small and quaint, more authentic for the area than the new modern hotels. The free food included with our room was a surprise (we didn't know it was part...

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Helpful?
2Thank Mignone W
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Mignone w Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this family holidays; thank you for making us part of vacation experience. As you mention our location could not be any better. As we are right in the middle...

San Diego, California
Reviewed 1 week ago

Had wonderful massage then wandered over to the beach front restaurant for some margaritas and gucamole. Great vibe here and a beautiful view of the water. Service was very good and that spa on the property is excellent!!

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Helpful?
Thank V M
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear V M Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this family holidays; thank you for making us part of vacation experience. It is our goal to make you feel at home when you are here. And we really...

Houston, Texas
Reviewed 2 weeks ago

Great ambiance, low key, small enough, but big enough, great food, great customer service, cultural experience between the old world Mexican style and the Mexican traditional dances and shows, great location walking distance to main shops and restaurants

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Helpful?
1Thank michellenicoleramos
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Michellenicoleramos Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this family holidays; thank you for making us part of vacation experience. As you mention we are a small group of hotels with a real Mexican ambiance and our brand...

Santa Rosa, California
Reviewed 2 weeks ago

My husband and I had an AMAZING honeymoon! Great service all throughout the hotel. We cant wait to go back! Definitely worth getting the all inclusive deal. The breakfast was my husbands favorite. Truly a romantic time!

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Helpful?
2Thank jnmcclure1
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Jnmcclure1 Thank you very much for your kind words, we appreciate them; thank you for giving us the opportunity to be at your service for this holydays. Thank you very much for your visit. As you mention, we are barely some steps away from the pier that connects Puerto Vallarta with our beautiful We are really happy t found...

Flagstaff, Arizona
Reviewed 2 weeks ago

I stayed at Playa Los Arcos Hotel 2 times this year. My wife and I stayed here in June 2016 and we enjoyed it so much we came back in October and stayed here again. The property is awesome. It is older but that is part of the charm. It has all the amenities of a 5 star resort just...

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Helpful?
1Thank jamfpen
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Jamfpen Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this third time family holidays; thank you for making us part of vacation experience. Thank you very much for this second visit of this year. As you mention our location...

corpus christi, texas
Reviewed 2 weeks ago via mobile

Helpful Oscar ready and willing to assist he is the only 1 behind the bar. I bought a plan from telcel and it wouldn't translate to English Oscar was more than willing to assist. The hotel was installing refrigerators while we were staying there only draw back is if you are a light sleeper the compressor kicking on and off...

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Helpful?
2Thank mebbeb
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Mebbeb Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this holidays, thank you for making us part of your vacation experience. We are really happy to find out that you find in Oscar the service that you were expecting...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Playa Los Arcos Hotel Beach Resort & Spa is a splendid colonial Boutique Style Hotel that invites you to enjoy the vacatioon of your dreams.The quality of its facilities, hospitality and tradition of excellence in service will make your stay a trully pleasurable experience. Located in front of the best beach of Vallarta "Playa del Sol" in the heart of the exciting Romantic Zone, is one of the best tourist areas of Vallarta. Here you can find all types of residences, prestigios restaurants, cafes, boutiques, galleries and the best nightlife. Only a few steps from the new Malecon, the Cathedral and the New Pier. ... more   less 

Additional Information about Playa Los Arcos Hotel Beach Resort & Spa

Address: Olas Altas 380 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $114 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Playa Los Arcos Hotel Beach Resort & Spa 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Puerto Vallarta
Hotel Style:
#15 Family Hotel in Puerto Vallarta
#20 On the Beach Hotel in Puerto Vallarta
#32 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Playa Los Arcos Hotel Beach Resort & Spa staff and other travellers.
93 questions
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Questions? Get answers from Playa Los Arcos Hotel Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would avoid the first floor. The rooms are very close to the pool (with a lot of children)”
 of 5 bubbles chezare13, 1 Dec 2016 | Read review
“After many trips and many rooms, there is less street noise on the North side of the Hotel”
 of 5 bubbles Drumhammer, 29 Nov 2016 | Read review
“Quite busy with a lot of kids”
 of 5 bubbles 913vm, 24 Nov 2016 | Read review
“rooms facing the pool have ocean views, quieter on street noise.”
 of 5 bubbles chaatb, 14 Nov 2016 | Read review
“Ocean view rooms are the best”
 of 5 bubbles robertp346, 14 Nov 2016 | Read review
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