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Playa Los Arcos Hotel Beach Resort & Spa

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2,131 Reviews from our TripAdvisor Community

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There are newer reviews for Playa Los Arcos Hotel Beach Resort & Spa
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Showing 1,373: English reviews
Cleveland, Ohio
Reviewed 12 September 2015

We stayed at Los Arcos Resort this week and it by far exceeded our expectations. We chose the resort based upon its prime location and did not expect it to be so nice. The ocean view room had a breathe taking view of over 180 degrees with almost nothing blocking the view of the ocean to the horizon. The location...

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Helpful?
1Thank Libby W
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Libby W Thank you very much for taking the time to write us and for your comments, we really appreciate your visit. We train our staff to provide the most courteous possible service to our guests, and to always look for ways to exceed their expectations. We are really happy to know that in this case we have achieve...

Cleveland, Ohio
Reviewed 12 September 2015

We didn't know what to expect but we're pleasantly surprised the whole experience was fantastic we did not do the all inclusive when we booked the trip but when we got there they offered it to us and we were able to purchase all inclusive by the day that work out very good for us because we wanted to venture...

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Helpful?
2Thank Robert P
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear RobertP Thank you so much for your comments. We really appreciate them. For our corporation is very important to provide an exceptional service for our customers; we are so happy to know that in this case we make it to happen. We are more than happy to find out that our goal has been achieved and that your experience...

Tacoma, Washington
Reviewed 11 September 2015

My family and I had a great time at Playa Los Arcos! We went to Puerto Vallarta to celebrate the vow renewal of my brother and sister-in-law. As soon as we arrived to the hotel I could tell we were going to have a great time. The staff was very welcoming and attentive to all our needs. We had no...

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Helpful?
2Thank don_Ramon83
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Don_Ramon83 Thank you so much for your comments. We really appreciate them. Thank you for giving us the opportunity to be a part of this vow-renewal vacation experience For our corporation is very important to provide an exceptional service for our customers; we are so happy to know that in this case we make it to happen. Thank you...

Saint Louis, Missouri
Reviewed 8 September 2015

My husband an I came for 15 days. It met everything we needed. A bed. A/C, fridge ect. Definitely needs updated. Needs kids rules enforced for the pools. And no smoking like the signs say in our rooms on the property.

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Helpful?
5Thank kloza16
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Klosa 16 Thank you very much for your comments. We really appreciate you have taken your time to share your experience. We train our staff to provide the most courteous possible service to our guests, and to always look for ways to exceed their expectations. We will enforce the supervision for all of our visitors to respect the pool...

Rocky Mountain House, Canada
Reviewed 7 September 2015 via mobile

We have been here since Saturday September 5 2015 and the first thing that happens is they tell us our room we booked is not available until the next day. I am okay with that. The superior room we were moved to is fantastic. However this is were it stops. I am a business owner and I deal with the...

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Helpful?
5Thank Denise R
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Denise R Thank you very much for taking the time to write us and for your comments, they help us identify any decrease in our standards of service and correct them as soon as possible. We are doing the necessarily changes in all of the areas you have mention to prevent future inconvenient to our customers. We apologize if...

Sparta Wi
Reviewed 3 September 2015

We stayed here October of 2014 for my daughters 30th birthday. The location is great the staff is amazing they made it a special birthday for my daughter's 30th. So this year I am bringing my mother and husband, myself and husband and also my daughter and husband, to celebrate all of our October birthdays together!! So that kind of...

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Helpful?
3Thank vikki5596
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Vikki5596 Thank you very much for your comments. We really appreciated you have given us the opportunity to have count with your visit. Thank you for letting us to be a part of this birthday celebration. In Playa Los Arcos we are always improving our services so we can provide the best service as posible for our customers. Thank...

Selkirk, Canada
Reviewed 1 September 2015

Stayed here for 2 weeks for a wedding happening down the street. Out of 10: 10 Location; 10 Pool; 10 Staff; 10 Cleanliness of housekeeping; 10 Bartenders; 2 Entertainment lacking; 2 Food. I am Celiac- breakfast was good. Awful lunch/supper main buffet (everything was in sauce or breaded) - so even though we had all inclusive we ate out all...

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Helpful?
4Thank S. D
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear S D Thank you very much for your comments, we truly appreciate them; thank you for making us part of your vacation experience. It is our goal to make you feel at home when you are here. We would like to let you know that we are working already in a pilot program to renovate our full enterprise, this...

Chicago, IL
Reviewed 29 August 2015

My experience was more than what I expected everything real nice and clean, family friendly great variety of food. Excellent houskeeping. Lady named Antonia was very hardworking in cleaning our room. Also we needed a mechanic and Juan helped us out. Also Don ramon very polite and helpful.

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Helpful?
2Thank xraybee26
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear xraybee26 Thank you very much for your comments, we appreciate them. Thank you for giving us the opportunity to be at your service for this family vacation time. Thank you so much for your recognitions. Our staff you have mention is going to be really motivated know that they have contributed for you to have a wonderful stay here...

canada
Reviewed 29 August 2015

good hotel good service good food really good location close to beach, markets, stores, found a bit overpriced around august time, had stayed there before in December, June and the price was better will go back

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Helpful?
Thank colcan1
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear colcan1 Thank you very much for your comments, we appreciate them. Thank you for giving us the opportunity to be at your service for this family vacation time. Our location, “Zona Romantica” has become one of the most desirable areas in Puerto Vallarta, as tourists can truly experience and enjoy the distinctive Mexican charm that distinguishes Puerto Vallarta, from...

Castro Valley, California
Reviewed 25 August 2015

Playa Los Arcos has so much potential, it's a shame it doesn't quite make it. The food is okay, nothing great, but decent, the rooms are big and the maids are efficient, but the front desk personnel act like you're putting them out to answer a question. Most of them speak some English, but not enough to really explain things...

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Helpful?
3Thank Dave B
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Dave B Thank you very much for your comments, we appreciate them. Thank you for giving us the opportunity to be at your service. Our location, “Zona Romantica” has become one of the most desirable areas in Puerto Vallarta, as tourists can truly experience and enjoy the distinctive Mexican charm that distinguishes Puerto Vallarta, from other Mexican tourist destinations....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Playa Los Arcos Hotel Beach Resort & Spa is a splendid colonial Boutique Style Hotel that invites you to enjoy the vacatioon of your dreams.The quality of its facilities, hospitality and tradition of excellence in service will make your stay a trully pleasurable experience. Located in front of the best beach of Vallarta "Playa del Sol" in the heart of the exciting Romantic Zone, is one of the best tourist areas of Vallarta. Here you can find all types of residences, prestigios restaurants, cafes, boutiques, galleries and the best nightlife. Only a few steps from the new Malecon, the Cathedral and the New Pier. ... more   less 

Additional Information about Playa Los Arcos Hotel Beach Resort & Spa

Address: Olas Altas 380 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $115 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Playa Los Arcos Hotel Beach Resort & Spa 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Puerto Vallarta
Hotel Style:
#15 Family Hotel in Puerto Vallarta
#21 On the Beach Hotel in Puerto Vallarta
#32 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Playa Los Arcos Hotel Beach Resort & Spa staff and other travellers.
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Questions? Get answers from Playa Los Arcos Hotel Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would avoid the first floor. The rooms are very close to the pool (with a lot of children)”
 of 5 bubbles chezare13, 1 Dec 2016 | Read review
“After many trips and many rooms, there is less street noise on the North side of the Hotel”
 of 5 bubbles Drumhammer, 29 Nov 2016 | Read review
“Quite busy with a lot of kids”
 of 5 bubbles 913vm, 24 Nov 2016 | Read review
“rooms facing the pool have ocean views, quieter on street noise.”
 of 5 bubbles chaatb, 14 Nov 2016 | Read review
“Ocean view rooms are the best”
 of 5 bubbles robertp346, 14 Nov 2016 | Read review
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