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Playa Los Arcos Hotel Beach Resort & Spa

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2,227 Reviews from our TripAdvisor Community

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Showing 1,450: English reviews
Salt Lake City, Utah
Reviewed 14 December 2015

Every thing was great especially the staff. Very friendly and always helpful. Many times went out of their way to make our trip enjoyable. We have a 2 year old who traveled with us the staff always made him smile when they saw him.

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Helpful?
Thank dhaeffner
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Dhaeffner Thank you very much for your kind words, we truly appreciate them; we are delighted that you had a great experience during your recent visit to our hotel; thank you for making us part of your vacation experience. As you mention, we are a familiar hotel that is really good located right in the hearth of the city....

duluth mn
Reviewed 11 December 2015

This hotel is in the south of PA in the area known as either " Romantica or Old Town". Just a small entrance door to the property but enter an it is a other world. Old mexico. It is in the decor, the dress of the employees, the ambiance of the whole place. And tho the entrance is small, enter...

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3Thank bhondablue
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Bhondablue Thank you so much for your very nice words, it is very nice to hear them. Thany you for letting us to be a part of this Mexican beautiful experience. We will make sure to let everyone mentioned in your message know about your very nice comments, we are sure that they are going to be very happy...

Niagara Falls, Canada
Reviewed 10 December 2015

This is an older property and location is key for this hotel. Overall the service was very good and as you always find in major vacation areas in Mexico the staff are cheerful and nearly all speak English. The hotel has direct access to a very busy beach, typically inundated with vendors selling the usual tourist knick knacks. The pool...

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Helpful?
3Thank Levelguy1
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Levelguy1 Thank you so much for your very nice words, it is very nice to hear them. We really appreciate your visit. Our goal is to make our clients feel like being at home, and to treat them with respect and treat them as best as we possibly can; although we would love to mention that we have a...

Denver, Colorado
Reviewed 7 December 2015

I have so much to say about this wonderful gem of a hotel..it may not fit!. From the check in process with Magda to the great service at the the pool bar from Victor & Oscar.Such a great experience. But most of all, when my BF left /lost his phone in a cab the last night of our stay..the wonderful...

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5Thank Heather M
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Heather M Thank you so much for your very nice words, it is very nice to hear them. We really appreciate your visit. Our goal is to make our clients feel like being at home, and to treat them with respect and treat them as best as we possibly can; We can be more than pleased finding out that...

Alaska
Reviewed 6 December 2015

We stayed at the sister hotel but paid extra for all-inclusive. We have stayed at all three hotels for several years and the location is great. Nice accessible beach, short walk to the Malecon and fabulous restaurants near by. Really want to commend the staff! Oscar our pool bartender he is the best so professional and fun we found ourselves...

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2Thank lovemesomemexico
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Lovemesomemexico Thank you so much for your very nice words, it is very nice to hear them. We really appreciate your visit. Our goal is to make our clients feel like being at home, and to treat them with respect and treat them as best as we possibly can; we can’t be more than pleased by your words. Thank...

Vancouver
Reviewed 6 December 2015

We've visited Mexico many times and often stay at Playa Los Arcos. It's actually our first choice among Vallarta's many choices, & we have many fond memories of our times there. It's owned by a local Mexican family, which is far more desirable than staying at a bland US resort hotel. The Arcos is right on the beach in popular...

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1Thank suitedeal
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Suitedeal Thank you for your comments, we really appreciate it. Thank you for giving us the opportunity to be at your service. We train our staff to provide the most courteous possible service to our guests, as well as we always look to exceed our customers’ expectations. We are really happy to make it possible for you. Thank you...

Andover, Minnesota
Reviewed 5 December 2015

I stayed here for 2 nights in early October with my 2 sisters. Check in was quick and easy. We had a room overlooking the pool area, and nice view of the ocean. Beds were super comfortable. Safety deposit box in room. Hotel is older, but comfortable. It is in a GREAT location, right in old town. Beach there is...

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2Thank dianemarie1
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Dianemarie1 Thank you very much for your comments. We really appreciate that you have given us the opportunity to have you home. It is our goal to make you happy while you are here. We train each of our staff members to provide an excellent service so we can fulfill our customer’s satisfaction. We are more than glad to...

Ottawa, Ontario, Canada
Reviewed 5 December 2015

"Fabulous Location and Staff" We absolutely love the Playa Los Arcos Hotel. It is located in the Romantica district and is within walking distance to the Malecom, the new pier and only 4 blocks from any bus you might wish to take to either end of the bay Punta Mita/Sayulita to Boca de Tomatlan. The staff are very friendly and...

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Helpful?
2Thank Alison A
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Ally A Thank you for your comments, we really appreciate them. Thank you for letting us to be a part of your holydays destination. We train our staff to provide the most courteous possible service to our guests, as well as we always look to exceed our customers’ expectations. We are really happy to make it possible for you....

Montreal, Canada
Reviewed 4 December 2015

Thanks to Sergio Alejandro and all the personal at the restaurant, it was a really good experience. The food is correct and the setting is fantastic. The beach is quite close but the waves are always presents.

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Thank Rdufour66
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Rdufour66 Thank you very much for your comments. We really appreciate that you have given us the opportunity to have you home. We are really happy to know that we have achieve our goal and that your stay was enjoyable. Thank you very much for your recognitions. We really appreciate your visit. We are looking forward to see you...

San Diego, California
Reviewed 4 December 2015 via mobile

If you want the real deal Mexican experience while being comfortable and centrally located, this is a good option. We travelled w our 16 month old and this met our needs. Staff was friendly and the pool was warm and fully shaded, perfect for our little one. Overall, the hotel seemed old and dirty- from the trash floating in the...

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2Thank SDpugmom
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear SDpugmom Thank you very much for taking the time to write us and for your comments, they help us identify any mistake in our services and correct them as soon as possible. We train our staff to provide the most courteous possible service to our guests, and to always look for ways to exceed their expectations. We are glad...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Playa Los Arcos Hotel Beach Resort & Spa is a splendid colonial Boutique Style Hotel that invites you to enjoy the vacatioon of your dreams.The quality of its facilities, hospitality and tradition of excellence in service will make your stay a trully pleasurable experience. Located in front of the best beach of Vallarta "Playa del Sol" in the heart of the exciting Romantic Zone, is one of the best tourist areas of Vallarta. Here you can find all types of residences, prestigios restaurants, cafes, boutiques, galleries and the best nightlife. Only a few steps from the new Malecon, the Cathedral and the New Pier. ... more   less 

Additional Information about Playa Los Arcos Hotel Beach Resort & Spa

Address: Olas Altas 380 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $101 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Playa Los Arcos Hotel Beach Resort & Spa 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Hotel Style:
#15 Family Hotel in Puerto Vallarta
#19 On the Beach Hotel in Puerto Vallarta
#32 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Playa Los Arcos Hotel Beach Resort & Spa staff and other travellers.
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Questions? Get answers from Playa Los Arcos Hotel Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get one with view of pool and ocean. ”
 of 5 bubbles Denverboy777, 19 Jan 2017 | Read review
“We like a room with an ocean view and private balcony.”
 of 5 bubbles J4023VDwilliamm, 19 Jan 2017 | Read review
“Book Junior Suite or above with ocean view and/or balcony. "Superior" rooms arre really tiny, barely fit bed, no view.”
 of 5 bubbles allanew2016, 18 Jan 2017 | Read review
“Ask for direct beach view”
 of 5 bubbles RobertaY, 17 Jan 2017 | Read review
“Ask for room facing pool and beach area”
 of 5 bubbles 643Greg, 15 Jan 2017 | Read review
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