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The Westin Resort & Spa, Puerto Vallarta

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The Westin Resort & Spa, Puerto Vallarta
The Westin Resort & Spa, Puerto Vallarta
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1,730 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Resort & Spa, Puerto Vallarta
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Showing 1,466: English reviews
New York City, New York
Reviewed 21 May 2013

The Westin in PVR is outstanding in every respect. I spent a week there for business and pleasure. While the restaurants and bars are a bit on the high expense side, there is a small store like a 7/11 right across the street for various sundries, snacks and alcohol. A short walk to the Marina will present many restaurants with...

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Helpful?
2Thank Doris B
cristina_castillo, Gerente at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest, Thank you for choosing The Westin Resort & Spa, Puerto Vallarta, you new home in Mexico. We are delighted to learn that you had a memorable experience and we appreciate your feedback; we are looking forward to have back. Be well Eduardo Ballesteros General Manager

Vancouver
Reviewed 18 May 2013

This was my second stay at the Westin Resort and Spa Puerto Vallarta. I love the place. Let me begin by saying that I have stayed in many hotels in North America and Europe. I have no idea how some people on here provide negative feedback; perhaps they are used to living in their 10,000sqft palace with butlers, maids etc...

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Helpful?
2Thank Pigalicious
cristina_castillo, Director General at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest First of all thank you very much for your loyalty; we appreciate your business. We are delighted to learn that you enjoyed your stay in our hotel, The Westin Resort & Spa, Puerto Vallarta. We are very proud of Pedro our doorman who is always so professional and friendly with our guests, he is our Westin service ambassador...

Victoria, Canada
Reviewed 18 May 2013

We stayed at the PV Westin for the second time in the last year, and had great experiences both trips. The hotel is stylish, immaculate, with attentive staff and every amenity that we would want (gym, tennis, great pools). It is also located in Marina Vallarta, which is close enough to the airport to be convenient ($70 peso cab ride),...

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Helpful?
1Thank CasaMariaPLT
cristina_castillo, Director General at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest, Thank you for choosing The Westin Resort & Spa, Puerto Vallarta We are pleased to learn that you enjoyed your stay in Puerto Vallarta in our beautiful property; we are looking forward to have back in the near future. Be well Eduardo Ballesteros General Manager

Pacific Grove, California
Reviewed 15 May 2013

Stayed for 7 days... occupying 3 rooms with my wife and two adult sons. The 12th floor rooms were wonderful; staff was ever-present and accomodating. We were enthusiastically greeted by bell staff, front desk and pool bar attendants. The hotel was swarming with groundskeeping and gardening staff. My only gripe is that the hotel did not have a conciege function,...

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Helpful?
2Thank rustymautner
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest We are happy to learn that your enjoyed your stay in our Hotel, The Westin Resort & Spa, Puerto Vallarta, your new home. Your comments are very valuable to us and we will work on the concierge service issue in order to avoid this experience again. Our very best regards Cristina Castillo Director of Sales and Marketing

Philadelphia
Reviewed 14 May 2013

I love Puerto Vallarta! I've been to Los Cabos, Cancun, and Cozumel. Puerto Vallarta is the place I would definitely go back to and I would definitely stay at the Westin. The location is excellent and the best time to go is in May because that is considered the slow period before the extreme heat arrives with plenty of rain....

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1Thank Abejo
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest Puerto Valarta is a beautiful destination, is the heart of Mexico where you can feel and live our traditions. Besides the ocean we have the mountain, rivers and lots of Activities and our best value is our people in this destination, we are known as the friendliest destination in the world We are delighted to learn that your...

Mexico City, Mexico
Reviewed 13 May 2013

I ended up at the Westin by mistake, and the staff was very helpful. To my surprise the hotel was very nice. Big, clean and renovated rooms, great price and fantastic locations. The services were outstanding, even the gym which most of the hotels keep small, this one was amazing. The food is good, the staff super nice and what...

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Helpful?
2Thank celta r
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest, Some times mistakes happends for a reason and this time the reason was to experience our facilities, your new home in Mexico. We appreciate your feedback about our resort and service, our westin culture is in every member of our team to provide memorable experiences. Puerto Vallarta has a lot to offer beside our beach, we are located...

Costa Rica
Reviewed 12 May 2013

I was at the westin last weekend after a busy week traveling around México DF and Guadalajara. It coundln't be a better place to relax and take the break we need it. The rooms are really nice, the bed so comfortable, bathrooms are amazing and not to mention the ocean view balcony in almost each room! The service in the...

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Helpful?
1Thank Gaby R
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear Guest, Thank you for staying with us at the Westin Resort & Spa Puerto Vallarta. We are more than pleased to hear that you enjoyed your stay, the views of our hotel and particularly the breakfast. On behalf of our staff we would like to thank you for your nice comments, especially from Gabriela and Carlos.We look forward to...

Reviewed 9 May 2013

We hemmed and hawed on whether or not to book our 10-night stay at the Westin Resort & Spa in Puerto Vallarta based on some of the other reviews on this site. But we got a pretty good deal on the newly established "all-inclusive" package so decided to give it a go anyway. We had relatively low expectations, but were...

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Helpful?
1Thank Mike M
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear Guest, Thank you for choosing our hotel. We are glad to hear that you where more than pleased with the service we provide and that you felt so welcomed. On behalf of our pool staff we would like to thank you again. We enjoy creating life-long memories for our guests, and we hope to welcome you back very soon....

Manhattan Beach, California
Reviewed 9 May 2013

The Westin hotels have it right all the time. On the beach near the marina in PVR . There is enough room for everyone to lounge around the 7 pools with sections for children and adults only. The sand section at the ocean is just as inviting. Lots of umbrellas, lounge chairs, cabanas, bar service around the resort constantly. The...

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1Thank Mary48100
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest, Thank you very much for choosing our hotel in your recent visit to Puerto Vallarta, We are delighted to learn that you enjoyed you stay at The Westin Resort & Spa, Puerto Vallarta, your new home in Mexico Our very best regards Cristina Castillo Director of Sales and Marketing

Golden, Canada
Reviewed 9 May 2013

We did a 7 night all inclusive for a reasonable amount, though wearing the wrist band soon became annoying. (Yes, this was my first time doing an all inclusive) Being Starwood Preferred Guests we were a little disappointed our first night to be on the 6th floor, although it had a decent view of the pools there was virtually no...

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1Thank omanaomi
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear Guest, On behalf of the Staff and Management at the Westin Resort & Spa, Puerto Vallarta; we would like to thank you for posting a review and we want to apologize for the inconvenience of the noise problem that soon will be resolved. We are updating at a steady pace our facilities in order to satisfy our guests, once...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Resort & Spa, Puerto Vallarta

Address: Paseo de la Marina Sur No. 205 | Marina Vallarta, Puerto Vallarta 48354, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $156 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Resort & Spa, Puerto Vallarta 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
Westin Resort And Spa Puerto Vallarta
Westin Resort & Spa Puerto Vallarta Hotel Puerto Vallarta
Westin Puerto Vallarta
Westin Regina Puerto Vallarta
Puerto Vallarta Westin
Westin Hotel Puerto Vallarta
Westin Resort Puerto Vallarta
Hotel Style:
#11 Top resorts Hotel in Puerto Vallarta
#14 Business Hotel in Puerto Vallarta
#17 Spa Hotel in Puerto Vallarta
#17 Luxury Hotel in Puerto Vallarta
#20 On the Beach Hotel in Puerto Vallarta
#25 Romantic Hotel in Puerto Vallarta
#27 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Resort & Spa, Puerto Vallarta staff and other travellers.
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Questions? Get answers from The Westin Resort & Spa, Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for a room with a ocean view and got the 14th floor. Great view!”
 of 5 bubbles Paula452, 25 Feb 2017 | Read review
“All rooms seem to face the water and our room on the 14th floor afforded spectacular views of the bay!”
 of 5 bubbles WalkerWine, 25 Feb 2017 | Read review
“Choose the Rooms/Suites on Higher Floors for the Best View of the Bay”
 of 5 bubbles JDRocks757, 24 Feb 2017 | Read review
“Higher the better”
 of 5 bubbles jenigiri, 22 Feb 2017 | Read review
“high floors better view”
 of 5 bubbles JanCHAV, 22 Feb 2017 | Read review
5 of 5