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Westin Resort & Spa Puerto Vallarta

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Westin Resort & Spa Puerto Vallarta
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1,685 Reviews from our TripAdvisor Community

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Showing 1,423: English reviews
Denver, Colorado
Reviewed 11 February 2013

I've stayed at some of the other 4-star resorts in Puerto Vallarta, but keep coming back to the Westin. The rooms, public areas, staff, and service are a cut above the others, in my estimation. The proximity to the restaurants of the Marina is a real plus; there are lots of good dining options there, as well as a Starbucks,...

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Helpful?
1Thank deltanet
cristina_castillo, Director General at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear Guest Thank you very much for taking the time to review our hotel and especially for your loyalty, we love to read your comments and we are proud to make your vacation well worth a return. We truly hope to see you again soon at The Westin Resort & Spa Puerto Vallarta Kind Regards Eduardo Ballesteros General Manager

hamilton,oh
Reviewed 9 February 2013

Just spent a 7 day wonderful vacation at The Westin Spa and Resort in Puerto Vallarta Jan. 26-Feb.2. We absolutely enjoyed the location in the Marina District. Easy to walk to the Marina and check out the yachts, fishing boats, etc. Several unique shops and lots of restaurants. Since we did the All-Inclusive at The Westin we did not eat...

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Helpful?
1Thank suzette w
cristina_castillo, Director General at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear Guest It makes us so happy to receive these kind of comments, thank you so much for choosing the Westin Resort & Spa Puerto Vallarta for your vacation and for taking the time to write such a detailed feedback. Thank you again for your beautiful words and review, we will definitely acknowledge all the staff members you mention, and...

Puyallup, Washington
Reviewed 5 February 2013

The Westin is one of several hotels we have stayed in during numerous visits to Puerto Vallarta. Located on the beach and close to the airport, it is a well maintained beautiful property with pools, beach access and nice restaurants.

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Helpful?
Thank michael_smith56
cristina_castillo, Director General at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear Guest Thank you for your comment, we are glad to see that you liked our facilities and the area in which the hotel is situated. We are updating at a steady pace our facilities to be able to maintain the hotel to its best. Kind regards Eduardo Ballesteros General Manager

Chicago, Illinois
Reviewed 3 February 2013

After reading lots of reviews on Tripadvisor, I was a little nervous to see what our actual experience would be like at this hotel. I've stayed Westins for work and they are always really nice so figured this had to be a pretty nice hotel... and it was. It met all my expectations and more. The front desk staff is...

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Helpful?
1Thank emma114
cristina_castillo, Director General at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear Guest On Behalf of the entire staff of Westin Resort & Spa Puerto Vallarta, we thank you for writing your comments about your recent stay with us; Your loyalty is very valuable to us and we are glad to hear that our hotel met all your expectations and more. We are also glad to see that you enjoyed our...

salem, Oregon
Reviewed 2 February 2013

We have gone to Puerto Vallarta for many years and stayed many places. This was terrific! Location: by the Marina. Best of both worlds in PV. Marina is very close and downtown is only 20 minutes on the bus. Room: Superior. King Heavenly bed-very very comfortable. I have back problems and I had no problem. Not your rock hard Mexican...

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Helpful?
2Thank travelersalem_Oregon
cristina_castillo, Director General at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear Guest We are very pleased to know you had a great time at Westin resort & Spa Puerto Vallarta. Thank you for choosing our resort for your vacation and for giving such a detailed feedback about what we offer at our hotel. We are delighted to read that you enjoyed our pools and facilities over all. We are updating...

Reviewed 1 February 2013

We have stayed a week at the Westin for the past 4 years and the hotel gets better every time. The grounds continue to be immaculate. Everything was spotless. The staff are always welcoming and truely eager to please. Patricia at the pool, Daniel at the Spa, Ismal who was everywhere, and Angel at the Royal Beach Club all work...

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Helpful?
1Thank bsu2106
cristina_castillo, Director General at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear Guest It was a pleasure to welcome you to your home away from home. Thank you for your beautiful words, your loyalty towards us and the lovely review; our team is wiling to go beyond the limits of service for our valuable guests such as you. We are very proud of Patricia, Ismael, Daniel and Angel, they provide personalized...

Calgary, Canada
Reviewed 31 January 2013

It was our 1st time in PV. We like this Westin hotel which is at the great location, you will be disappointed if you compare it with other countries Westin. This Westin is in Mexico which is very close to the airport. All staff are very attentive, friendly. Beautiful grounds with well maintenance....and very nice pools. Lot of palm trees...

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Helpful?
1Thank HappyKum
cristina_castillo, Director General at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear Guest We would like to thank you for posting this nice review about your recent experience here with us and for choosing our resort the Westin Resort & Spa Puerto Vallarta. In fact our hotel counts with 600 palm trees, the designer respected the ecology of our area when they build the hotel. Next time take a closer look...

washington state
Reviewed 31 January 2013

The hotel is located in the Puerta Vallarta marina, which is close to the airport. The charge for a taxi from the airport is $15 U.s. dollars. If you want to pay much less, cross the pedestrian bridge and hail a cab across the street and off the airport property and save up to $10 dollars. The hotel is in...

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Helpful?
2Thank silvertips
cristina_castillo, Director General at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear Guest On behalf of the Westin Resort & Spa Puerto Vallarta Staff, we thank you for posting these wonderful comments; we are happy to know that your expectations have been met in every single way and that we provided you with the Westin experience. Also thank you for your detailed feedback regarding our location and the activities that can...

Ankeny, Iowa
Reviewed 31 January 2013

Had a week long business meeting at the hotel. The location was excellent, 10 minute ride to the airport. The sunset and sunrises on the beach were spectacular. Service was very good overall. The resort itself was clean, but it definately is in need of a major renovation to earn more than a 3 star rating.

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Helpful?
Thank Dave-in-Iowa
cristina_castillo, Director of Sales at Westin Resort & Spa Puerto Vallarta, responded to this review

The Westin Puerto Vallarta team is glad to hear that you enjoyed a successful business meeting with us and enjoyed your stay, we take into account all feedback to better our product and give a top notch experience wether it be in service or the property itself, thank you for your comments! Director of Sales Cristina Castillo

Portland, Oregon
Reviewed 30 January 2013

My wife and I stayed for a week in January, 2013. Location was OK, closer to the airport than downtown. 100 pesos ($8) taxi to downtown. Alot of Gringo bars and restaurants within walking distance at the Marina. Room was OK. Housekeeping was spotty, not so great first three nights but then top notch the last four nights. Heavenly bed...

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Helpful?
2Thank bruceklein
cristina_castillo, Director of Sales at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear Guest We apologize for the inconvenience and we appreciate very much your feedback, this information will help to improve our services avoid this type of experience. My very best regards Cristina Castillo Director of Sales and Marketing

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Westin Resort & Spa Puerto Vallarta

Address: Paseo de la Marina Sur No. 205 | Marina Vallarta, Puerto Vallarta 48354, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $160 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Resort & Spa Puerto Vallarta 4*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Media 8, Inc., Booking.com and Jetsetter so you can book your Westin Resort & Spa Puerto Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Resort & Spa Puerto Vallarta Hotel Puerto Vallarta
Westin Resort And Spa Puerto Vallarta
Westin Puerto Vallarta
Westin Regina Puerto Vallarta
Puerto Vallarta Westin
Westin Hotel Puerto Vallarta
Westin Resort Puerto Vallarta
Hotel Style:
#11 Top resorts Hotel in Puerto Vallarta
#14 Business Hotel in Puerto Vallarta
#15 Spa Hotel in Puerto Vallarta
#16 Luxury Hotel in Puerto Vallarta
#18 On the Beach Hotel in Puerto Vallarta
#25 Romantic Hotel in Puerto Vallarta
#27 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Westin Resort & Spa Puerto Vallarta staff and other travellers.
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Questions? Get answers from Westin Resort & Spa Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Above fourth floor - oceanside”
 of 5 bubbles 423LuLu, 18 Jan 2017 | Read review
“Higher floor on the wing toward beach for best bay, beach and pool view”
 of 5 bubbles lindabC8216TK, 17 Jan 2017 | Read review
“Get a higher floor for better views.”
 of 5 bubbles 171randallb, 4 Jan 2017 | Read review
“Ocean View rooms on Platinum levels are the quietest and best”
 of 5 bubbles F4539LBlisag, 27 Dec 2016 | Read review
“Top Floor facing the ocean and pool!”
 of 5 bubbles chrismM9830CF, 20 Dec 2016 | Read review
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