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The Westin Resort & Spa, Puerto Vallarta

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The Westin Resort & Spa, Puerto Vallarta
The Westin Resort & Spa, Puerto Vallarta
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1,723 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Resort & Spa, Puerto Vallarta
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Showing 1,459: English reviews
Seattle, Washington
Reviewed 18 March 2013

We had the most incredible vacation feb 2012 at the westin. The rooms were spacious, always clean, every rooms seems to have a good view of the ocean and pool. The drinks are strong and tasty at the beach bar. We loved the big beds between the pool and beach. Great location near the marina. Don't bother with all inclusive,...

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Helpful?
1Thank Tara J
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear Guest, We are more than pleased to hear your comments on our hotel and more importantly that you loved our property and services so much! The views, the rooms, the drinks and our facilities are all part of The Westin Resort & Spa Puerto Vallarta experience! We are looking forward to welcome you both in a near future! Warm...

Eureka, California
Reviewed 18 March 2013

We stayed for several weeks at the Westin, and absolutely loved the experience. We stayed there last year through Christmas and New Years, so were so pleased that the second experience was just as nice. It is very challenging to find "dog friendly" hotels and this hotel's staff treated our small terrier, Sailor, like one of their own. What others...

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Helpful?
Thank Mayornancy
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

We are more that glad to hear that you absolutely loved the experience of staying at the Westin Resort & Spa Puerto Vallarta twice, thank you for your loyalty. Our hotel is dog friendly, even the dog beds are made especially for their comfort, I hope Sailor enjoyed it! Once again thank you for your feedback about our hotel and...

squamish
Reviewed 16 March 2013 via mobile

Our stay at the Westin in PV was relaxing and lovely. The staff are very friendly and helpful. The hotel is clean and beautiful and the beach was great. Also, it was quiet and the pool and beach weren't busy at all.

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Helpful?
1Thank jessabut
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear Guest, Thank you so much for your nice review, we are happy and glad to read that you enjoyed your vacations here with us in Puerto Vallarta. We really appreciate your comments about our staff, which will clearly be happy and motivated to read this. Please come back to visit soon; we will be happy to welcome you again....

Ann Arbor, Michigan
Reviewed 16 March 2013

In our first visit to Puerto Vallarta in March 2012, I chose the Westin after a careful search of Trip Advisor reviews. It was such a positive experience that we decided to repeat it this March, despite pre-arming myself with Marriott credit cards and discount opportunities. The Westin offered a deluxe room with a Jacuzzi on the balcony for a...

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Helpful?
Thank cpjs
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear Guest, Thank you so much for choosing The Westin Resort & Spa Puerto Vallarta for your two trips to Puerto Vallarta, and for being such a loyal customer. We are glad to hear that you had a wonderful experience with us and that you enjoyed the services we provide. Please come back to visit soon; We will be happy...

Haines, OR
Reviewed 15 March 2013

From the time we were assisted out of the taxi until we left we felt very welcomed and comfortable at the Westin. Our every need was attended to with speed and graciousness by all. We would definitely return should we find ourselves back in Puerto Vallarta. Being on the grounds of the Westin is a world all of its own,...

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Helpful?
1Thank Ann L
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear Guest, Thank you so much for the amazing comments and for all the valuable tips you gave to everyone who will come to our hotel or to Puerto Vallarta. We are glad to hear you enjoyed our restaurant menus, as you confirmed our delicious food and that you were given an outstanding service. Being a member of SPG, Starwood...

Apache Junction, Arizona
Reviewed 14 March 2013

This was my 4th stay in the past year at the Westin. I love the hotel! The staff is fantastic! The rooms are great, especially the bed! The location is perfect, beach access is great, very close to Marina and very short taxi ride to old town Puerto Vallarta. I visit Puerto Vallarta often and the Westin is the only...

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Helpful?
Thank lramirez23
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear Guest, We would like to thank you for choosing Westin Resort & Spa Puerto Vallarta. We are very glad to read that our facilities and services exceeded your expectations and that you feel like at home. Once again thank you for your nice comments! We really look forward to welcome you back in a really near future. Kind regards...

Seattle
Reviewed 14 March 2013

Twenty-five members of our family, including 14 children and teenagers, enjoyed a week at the Westin Resort & Spa. The staff, the waitpersons, the food/beverages, and the pool/ocean areas were excellent. The children and teenagers were treated with kindness and respect. Although the rooms, including the beds, were comfortable, they could use some renovation. Rather outdated and the lamps didn't...

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Helpful?
Thank Margaret36Seattle
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear Guest, Thank you for your nice comments and for choosing our hotel for your vacations. It is true that our hotel is perfect and very convenience for families and couples so we are glad to hear it did meet your expectations. About the rooms, sorry for the inconvenient of the lamps, we will notify housekeeping and maintenance departments to...

Los Angeles, California
Reviewed 14 March 2013

The wife and I stayed at the Westin for an all-inclusive trip. We have an amazing time. As expected, the service and people were wonderful and so friendly. The Westin is a huge resort so there are plenty of areas to relax and hang out at. They have two giant pools where you can enjoy swimming. We also made good...

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Helpful?
1Thank steve k
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest, Thank you for your great comments about your recent stay at The Westin Puerto Vallarta, your detailed feedback and for the tips you gave for future travelers. We are glad to know you specially enjoyed the food and drinks during your stay. We will inform our F&B team of your wonderful comments regarding their food, as they will...

Maple Valley, Washington
Reviewed 10 March 2013

I have stayed here on several occassions and have never been displeased. The rooms have a beautiful view of the expansive pool area. Comfortable bed with quality sheets and towels. The grounds are kept in prestine condition. Easy access to the Marina area shopping and restaurants. Friendly accommodating staff!

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Thank atarnove
cristina_castillo, Director Comercial at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear Guest, I am pleased to hear that you are a loyal customer and that you keep coming back. We are delighted to read that you really enjoyed the views and the pool area. Hope to see you both again soon Kind Regards Cristina Castillo Director of Sales and Marketing

New York City, New York
Reviewed 9 March 2013

Quick check-in process Very close to the airport Easy parking Lovely view Nice clean rooms Excellent water pressure Wifi isn't free but it is very fast Friendly efficient staff Rooms service food was awful

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Helpful?
1Thank Char-lay845
cristina_castillo, Director Comercial at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear Guest Thank you for your comments; we will inform the Food and Beverage manager about you experience with our room service department. However we really hope that overall you had a lovely stay, and that you were able to enjoy Puerto Vallarta and the Westin Resort & Spa Puerto Vallarta. Kind Regards Cristina Castillo Director of Sales and Marketing

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Resort & Spa, Puerto Vallarta

Address: Paseo de la Marina Sur No. 205 | Marina Vallarta, Puerto Vallarta 48354, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $156 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Resort & Spa, Puerto Vallarta 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
Westin Resort And Spa Puerto Vallarta
Westin Resort & Spa Puerto Vallarta Hotel Puerto Vallarta
Westin Puerto Vallarta
Westin Regina Puerto Vallarta
Puerto Vallarta Westin
Westin Hotel Puerto Vallarta
Westin Resort Puerto Vallarta
Hotel Style:
#11 Top resorts Hotel in Puerto Vallarta
#14 Business Hotel in Puerto Vallarta
#17 Spa Hotel in Puerto Vallarta
#17 Luxury Hotel in Puerto Vallarta
#20 On the Beach Hotel in Puerto Vallarta
#25 Romantic Hotel in Puerto Vallarta
#27 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Resort & Spa, Puerto Vallarta staff and other travellers.
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Questions? Get answers from The Westin Resort & Spa, Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask the porters (guys up front) what the cab prices are before you get into the cabs for the best deal!”
 of 5 bubbles ChicagoClay, 18 Feb 2017 | Read review
“Starwood Club level rooms are good value”
  • 11th Floor
  • 11th Floor
 of 5 bubbles sandersesq, 16 Feb 2017 | Read review
“Ask for higher floor (8 and higher)”
 of 5 bubbles Hockeytv, 15 Feb 2017 | Read review
“Book the "Royal Beach Club" rooms. Upper floors and good imentities.”
 of 5 bubbles Clarky1966, 15 Feb 2017 | Read review
“All the rooms are quiet and most I believe have a balcony with some what of an ocean and pool view.”
 of 5 bubbles ilananewemail, 13 Feb 2017 | Read review
5 of 5