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I chose the Marriott as I have friends living next door at Shangri-la.. It was the most convenient. I was extremely disappointed at the overall shabbiness of the property. I chose to upgrade room to pool / bay view and was charged extra. The room...More
3 Thank eteaz
Response from David G, General Manager at Marriott Puerto Vallarta Resort & SpaResponded 20 April 2016
Thank you for taking the time to share your opinion about your recent vacation at our hotel. It is of high importance for me and my team to hear about our guest´s experience.
I am sorry to hear about the inconvenience with certain...More
Many people won't know what the title refers to--but it was a movie from 1978 with Alan Alda and Ellen Burstyn. They met at a hotel and went there "same time, next year."
I can literally see us returning to the Marriott every year for...More
2 Thank Dawn D
Response from David G, General Manager at Marriott Puerto Vallarta Resort & SpaResponded 19 April 2016
It was a pleasure to meet you even since making the arrangements for your visit to Puerto Vallarta. I thank you for taking of your valuable time to share such kind words regarding your experience at CasaMagna Marriott Puerto Vallarta Resort & Spa....More
Little late on this review. We visited Casamagna Marriott last January and thought I posted. Can't sat enough of this property. This was our third time and each year just gets better if that is possible. The staff is so welcoming. My husband lost his...More
2 Thank Sharon S
Response from David G, General Manager at Marriott Puerto Vallarta Resort & SpaResponded 15 June 2016
Dear Sharon S:
I thank you for sharing your kind words regarding your recent experience. It is always a pleasure to read great things regarding our guest´s stay. We thank your loyalty as repetitive guests, it is great to read it keeps getting better.
A nice hotel with a great pool on the beach. Had a wonderful time with my family over Spring Break last month. The hotel was very clean. Food was good in all of the restaurants that we visited. The service was fabulous everywhere in the...More
1 Thank 44Kerry44
Response from David G, Director General at Marriott Puerto Vallarta Resort & SpaResponded 13 June 2016
It is so kind of you to share your review through TripAdvisor. We are always delighted to read what our guests have to say regarding their recent stay.
I am glad you and your family chose us for your spring break and it...More
Stayed at the hotel after moving from Villa La Estancia. We made a huge mistake coming here. The hotel looks old and very unimpressive. The pool area is dirty and overall the hotel has a very dull and dead look to it. It's an eyesore...More
Thank Appoorve A
Response from David G, General Manager at Marriott Puerto Vallarta Resort & SpaResponded 16 April 2016
Dear Appoorve A:
Thank you for taking the time to share your opinion about your vacation at our hotel. It is always very important to know what our guests think regarding their stay.
I am sorry to hear about your experiences with our service; I...More
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Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Things to do
Fitness Centre with Gym / Workout Room
US$161 - US$408 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Romantic Hotel in Puerto Vallarta
#5 Top resorts Hotel in Puerto Vallarta
#6 Spa Hotel in Puerto Vallarta
#6 Business Hotel in Puerto Vallarta
#7 On the Beach Hotel in Puerto Vallarta
#8 Luxury Hotel in Puerto Vallarta
#9 Family Hotel in Puerto Vallarta
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Casamagna Marriott Puerto Vallarta Resort & Spa Hotel Puerto Vallarta ,
Casamagna Marriott Puerto Vallarta Resort And Spa ,
Response from Lifelonglearner55 | Reviewed this property |
Everyone has different expectations and experiences. If you have had a very a very stressful time and are investing a lot in this trip, you may be setting yourself up for some disappointment. We travel at least half the... More
Everyone has different expectations and experiences. If you have had a very a very stressful time and are investing a lot in this trip, you may be setting yourself up for some disappointment. We travel at least half the year, to date we have accumulated over 100 Marriott nights. This is far from being a five star resort. You have to pay an extra $15/night for “high-speed” Internet, use of advertised amenities, etc. The rooms are in serious need of updating.
Regarding upgrades—my husband and I are individual Platinum Elite members. Upgrades will be given only when rooms are available.
We have come here for four years because some staff have become family but we feel this is our final visit as resort is a misnomer and hospitality is harder to find.
I hope you have the vacation that will revitalize you.