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Barcelo Puerto Vallarta

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Zona Hotelera Sur, Km. 11,5, Puerto Vallarta 48300 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Booking.comUS$208
Prestigia.comUS$207
Expedia.comUS$174
Hotels.comUS$174
PricelineUS$208
eDreamsUS$208
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (4371)
Room & Suite (1059)
Pool & Beach (1010)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20-06-24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barcelo Puerto Vallarta
Updated 20-06-24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 146 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Barceló Puerto Vallarta***** (formerly Barceló La Jolla de Mismaloya) in Puerto Vallarta, is an elegant, all-inclusive Mexican-style resort. It offers 316 completely renovated and comfortable suites with excellent service, leisure, history, beautiful scenery, exuberant flora and privacy.Relax after a hard day’s work in the hotel spa, catch some rays at one of the hotel pools or take time out to practice your favourite water sport.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Head massage
Massage
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Green
Languages Spoken
Spanish
7,254Reviews589Q+A100Room tips
Traveller rating
  • 3,677
  • 1,927
  • 802
  • 482
  • 366
Time of year
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Popular mentions
904tammien wrote a review Mar. 2021
Minneapolis, Minnesota10 contributions1 helpful vote
If you have a reservation here any time soon please know that the Barcelo is under construction and you will be moved to a different hotel , that is not an upgrade, in Nuevo Vallarta. This is what happened to us when we arrived at the hotel for our stay on March 5th. For those of you who don't know Nuevo Vallarta is an hour and twenty minutes car ride in the other direction from Barcelo, so after riding 45 minutes in a cab to get to the Barcelo, we had to endure this ride. The short of it is that we were assigned a roo of far lesser quality than we had paid for and were refused a refund. We booked through Expedia who was absolutely no help on the day of our arrival. I write this so other people are not so grossly disappointedwhen they arrive for their vacation.
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Date of stay: March 2021
1 Helpful vote
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Response from Laura Ramos, Director General at Barcelo Puerto Vallarta
Responded 4 weeks ago
Dear Tammie, Although we sincerely regret your disappointment with your stay, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience. Please accept our sincerest apologies for the inconveniences caused by the last minute construction works at the property and for not being able to make you feel supported with this situation. We are really sorry to hear that you did not enjoyed the experience in our siser resort to the fullest, as we strive to make each stay a special one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns are being addressed and attended to. Once again, we do apologize for the maintenance works, however, they are with the objective of providing a better service to our guests. We sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Cordially, Laura Ramos | General Manager
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Cherie B wrote a review Mar. 2021
3 contributions1 helpful vote
We stayed for 6 nights at the beginning of February over Super Bowl weekend. The staff were very helpful and always eager to make our stay enjoyable. Our room was large, the bed very comfortable, we had a nice table, TV, and couch. We stayed on the 6th floor with gorgeous views of the beach, pools, and courtyard. We enjoyed listening to the ocean waves as we slept. The bathroom was perfect with all the amenities. The pool chairs were comfortable and we spent several late afternoons basking in the sun with views of the ocean. There were very few guests and so we were given extra attention at every meal. Oscar Martinez deserves a medal for excellent serving. As an all inclusive we had many choices of fruits, breads, deserts at every meal. There was always a large selection of meat dishes, but as vegetarians we were more limited. The chef in the back made us custom made burritos several evenings which were delicious. Everything was very clean, sanitized, and safe. We loved our stay and hope to come back someday.
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Date of stay: February 2021
Rooms
Cleanliness
Service
Room Tip: We stayed on the 6th floor facing the pools and beach. Spectacular views.
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Response from Laura Ramos, Director General at Barcelo Puerto Vallarta
Responded Mar. 6, 2021
Dear Cherie, Firstly we would like to thank you for choosing our Barceló Puerto Vallarta hotel for your holidays and for this review, all of your kind words about your stay with us are great to hear. We are happy to know we offered you a safe and comfortable stay, since we have adapted our prevention and hygiene procedures to ensure the utmost safety and well-being of our guests and staff, at our hotel; through our program called ''We Care About You'', which includes a series of measures to ensure you can enjoy your vacation with complete peace of mind. Likewise, it is a pleasure to read your complete satisfaction with the comfort of the room we accommodated you in and with the installations aimed at guaranteeing a memorable stay. We also thank you for your lovely comments regarding the dining experience and about the excellent service you received from our team members, since all of them strive to provide our guests with a caring and personalized service. We will definitely congratulate them all, especially to Óscar, for their contribution to your wellbeing whilst staying among us. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Laura Ramos / General Manager
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B_Wald99 wrote a review Mar. 2021
1 contribution2 helpful votes
Access to the beach and the locals was amazing. Excursions through Vallarta Adventures is highly recommended. Both Caleta and Mahahuitas beaches were well staffed and very helpful. The staff was amazing but struggled to close the gap on the disappointment with the Management.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from Laura Ramos, Director General at Barcelo Puerto Vallarta
Responded Mar. 6, 2021
Dear guest, Thank you for your insights following your recent visit. We always look for ways to improve and all your comments are crucial to our future success. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you once again for making us your choice hotel, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Laura Ramos | General Manager
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SeashellC wrote a review Feb. 2021
1 contribution1 helpful vote
We had a wonderful stay. The staff were so nice and Oscar Martinez and Luis Elizondo were our favorite servers. Mayra Suarez and Edgar Rodriguez were the best server and bartender in the resort. I would highly recommend Barcelo in Puerto Vallarta.
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Date of stay: February 2021Trip type: Travelled with friends
1 Helpful vote
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Response from Laura Ramos, Director General at Barcelo Puerto Vallarta
Responded Feb. 27, 2021
Dear guest, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Puerto Vallarta hotel and we thank you for your kind recommendation to Tripadvisor’s readers. Likewise, we appreciate your kind words for our staff, their kindness and helpfulness are undoubtedly one of our hotel's main assets, we will definitely congratulate to Óscar, Luis, Mayra, and Edgar on your behalf for their great contribution to your wellbeing whilst staying among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Laura Ramos | General Manager
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nshaull2021 wrote a review Feb. 2021
1 contribution1 helpful vote
Beautiful resort under heavy construction due to a movie that will be filmed here. The movie is clearly their top priority. Construction began at 7:00 AM with jackhammer and banging of metal. Construction workers were all over the resort. Guests felt as though they were inconveniencing construction workers. The office staff had no idea what was going on at the resort (which restaurants are open, why is a stage being set up, is the kids club open). What made it worse is that they did not care. Claudia clearly did not want to be there. Additionally, the one person who knew anything about excursions was working remotely so everything had to be dealt with via email. This resort should not be open until construction is over and they are ready to prioritize guests
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Laura Ramos, Director General at Barcelo Puerto Vallarta
Responded Feb. 27, 2021
Dear guest, Although we sincerely regret your disappointment with your stay, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Please accept our sincerest apologies for the inconveniences caused by the last minute construction works at the property and for not being able to make you feel supported with this situation. We are really sorry to hear that you did not enjoyed the experience in our hotel to the fullest, as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns are being addressed and attended to. Once again, we do apologize for the maintenance works, however, they are with the objective of providing a better service to our guests. We sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Best regards, Laura Ramos | General Manager
Read more
Previous
PRICE RANGE
US$171 - US$469 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la jolla mismaloya, barcelo la jolla de mismaloya puerto vallarta, la jolla puerto vallarta, barcelo puerto vallarta, puerto vallarta la jolla de mismaloya, barcelo de mismaloya, barcelo mismaloya puerto vallarta, barcelo la jolla mismaloya
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
316
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Frequently Asked Questions about Barcelo Puerto Vallarta
Which popular attractions are close to Barcelo Puerto Vallarta?
Nearby attractions include Vallarta Botanical Gardens (7.3 km), Playa Las Gemelas (2.7 km), and Los Arcos de Mismaloya (1.4 km).
What are some of the property amenities at Barcelo Puerto Vallarta?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Barcelo Puerto Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barcelo Puerto Vallarta?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Barcelo Puerto Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to Barcelo Puerto Vallarta?
Conveniently located restaurants include Hiroshi, El Jacalito, and Le Kliff.
Are there opportunities to exercise at Barcelo Puerto Vallarta?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Barcelo Puerto Vallarta have an airport shuttle?
Yes, Barcelo Puerto Vallarta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Barcelo Puerto Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Barcelo Puerto Vallarta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Barcelo Puerto Vallarta?
Many travellers enjoy visiting Parroquia de San Miguel Arcangel Church (15.2 km).