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Sheraton Buganvilias Resort & Convention Center

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Sheraton Buganvilias Resort & Convention Center
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3,390 Reviews from our TripAdvisor Community

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Showing 2,347: English reviews
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Reviewed yesterday NEWvia mobile

Let's start with the positives: the drinks are strong and the room seems good enough. Unfortunately that is about where the pros and with the Sheraton Bungavillas Check In: Upon check-in they would not even honor are written per night rate. They then tried to only give us a double bedroom despite the fact that it's not what we had...

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Helpful?
Thank Benjamin B
Portland, United States
Reviewed yesterday NEW

We spent 5 days here and loved our time. We didn't do the all inclusive, so we could try a lot of restaurants in Downtown, which is about a mile walk south. I think it's much better to not do the "all inclusive". We don't do the timeshare speals either. You can take the city bus or taxi both are...

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Thank Andreas P
Edmonton, Canada
Reviewed yesterday NEWvia mobile

We thought serving and cleaning staff were great. The rooms and hotel were well maintained. Unfortunately amenities restaurants, bars and pools were to small to accommodate the number of guests. Not enough seating and shade umbrellas at pools or on the "beach". The beach was small and covered in stones and the water really wasn't good for swimming in do...

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Helpful?
Thank Ken A
Kamloops, Canada
Reviewed yesterday NEW

From Check in to Check out we had the most wonderful stay at the Sheraton. From the food and the waiters especially Orlando made our meals very enjoyable. Our room was on the 10th floor and had a wonderful view and was so much more that what we are used to. The pool area was very nice only complaint would...

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Helpful?
Thank Kathie D
Tulsa, Oklahoma
Reviewed yesterday NEW

We stayed in the one bedroom condo through MyVacationQuest club. We had an awesome view of the ocean and city/mountains from our living room. The condo was a little outdated but very clean and well kept. The maid came in twice everyday to clean and make up the couch bed for my son, even though we did not request the...

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Thank Lea F
Coaldale, Canada
Reviewed yesterday NEW

This hotel has many good things,but it don't take much to spoil a holiday.If you come here to hear the sound of the ocean with open windows at nite,don't count on it.The noise from the the drinking crowd will keep you up till 3 AM. And no noise control.They hang around the pool bar all day with no breaks,Yuck.The ocean...

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Helpful?
Thank sennhsg
Fort Collins, Colorado
Reviewed 2 days ago NEW

First impression was poor. Check in desk not particularly friendly. I inquired about free internet since I was a gold member, but told I could not have it because I did not book through Sheraton. I understand policy, but the woman I spoke to was rude about it. Booked two Ocean View Terrace rooms. Got up to the rooms and...

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Helpful?
Thank vaca20172017
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear vaca20172017 Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product. We regret to know that we have not fulfilled your expectations during your visit. Please be certain that we have taken your feedback seriously and we will work in our opportunity...

Reviewed 2 days ago NEWvia mobile

Nice Hotel, no balcony at all, I paid for Ocean View and got Palapa front view with ocean in the back, service in the pool sucks as the waitresses in the lobby bar you have to go and get your own drinks, (happened 2 times different shifts) that's not casualty, but the other restaurants Great service!!

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Helpful?
Thank Polo G
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Polo G Thank you for choosing Sheraton as your host and taking the time to share your experience with us. All the comments from our guests are really important for us since feedback is always taken into consideration to improve and being able to offer our guests remarkable experiences. We truly hope you can give us the opportunity to...

Madison, Wisconsin
Reviewed 2 days ago NEW

My friend and I recently stayed 5 nights at the Sheraton Buganvilias Resort. The staff were incredibly friendly, the resort was clean, decent food, and overall great ambiance. We didn't do the "all inclusive" package as I have been to PV several times and wanted to take my friend off-site to some of the nearby restaurants that I know of....

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Helpful?
Thank Clydesdalegirl
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Clydesdalegirl On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent visit to Puerto Vallarta. We highly appreciate your gracious comments here and have shared it with our team, with...

Reviewed 2 days ago NEWvia mobile

The resort was beautiful! The service was amazing. Jose Manuel the front bellboy was amazing and very polite, helped us a lot. The drinks and food by the pool came really fast, the employees are very polite and respectful especially Manuel who took great care of us . The food was good. I would give it a 7/10. The buffet...

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Helpful?
Thank Jonathon C
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Jonathon C We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant one, and that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Beachfront
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Relish the sun, the ocean, the extended landscaping, the entire exhuberant nature of the tropic from your own Deluxe ocean view room or the unique Ocean Front Shertaon Club Level. A few steps away from traditional downtown and 4 miles from Vallarta's International Airport. Appreciate a peaceful afternoon stroll on renovated Malecon and savor the friendliness of the locals; admire the city's distinctive architecture with red-tiled roofs, lush tropical gardens, cobblestone streets and the Guadalupe church.Enjoy our fine cuisine restaurants and bars, shop a variety of clothing, silver and souvenirs in the boutiques, and relax in the SPA taking an unparalleled massage in our unique cabin's next to the ocean or immersed in lush gardens. ... more   less 

Additional Information about Sheraton Buganvilias Resort & Convention Center

Address: Boulevard Medina Ascencio 999 | Zona Hotelera las Glorias, Puerto Vallarta 48330, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $148 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Buganvilias Resort & Convention Center 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Puerto Vallarta Sheraton
Hotel Style:
#7 Business Hotel in Puerto Vallarta
#9 Top resorts Hotel in Puerto Vallarta
#15 Spa Hotel in Puerto Vallarta
#16 Luxury Hotel in Puerto Vallarta
#16 On the Beach Hotel in Puerto Vallarta
#26 Family Hotel in Puerto Vallarta
#30 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Buganvilias Resort & Convention Center staff and other travellers.
290 questions
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Questions? Get answers from Sheraton Buganvilias Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms face the ocean so there are no bad room views.”
 of 5 bubbles 348andreasp, 21 Mar 2017 | Read review
“our room had view of ocean as they all do and we did ask for a higher room when we checked in did have to pay more but worth it.”
  • this is looking towards the Malacon
 of 5 bubbles KathieD92, 21 Mar 2017 | Read review
“Maybe the club would be better for a lot more.”
 of 5 bubbles sennhsg, 21 Mar 2017 | Read review
“I had a terrace room, with hardly any view. Never used it to be honest.”
 of 5 bubbles Faumun, 20 Mar 2017 | Read review
“ocean view”
 of 5 bubbles 373armands, 18 Mar 2017 | Read review
5 of 5