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Sheraton Buganvilias Resort & Convention Center

3,863 reviews
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Traveller (1827)
Room & Suite (598)
Pool & Beach (383)
Overview
  • Excellent50%
  • Very good30%
  • Average12%
  • Poor4%
  • Terrible4%
Travellers talk about
“time share”(290 reviews)
“la villita”(60 reviews)
“club level”(109 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,863)Write a Review
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1,129
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120
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All reviewstime sharela villitaclub levelwalk to townlobby barocean viewlarge poolsclose to downtownvacation cluball inclusive packagemexican fiestaconcierge desktimeshare presentationbuffet restaurantpool sidenice resortlounge chairs
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11 - 15 of 2,659 reviews
Reviewed 5 days ago

Spent one week at the Sheraton. The people is definitely was makes this place worth going to. Big shout out to Caesar and Matteis from the entertainment staff. They are hilarious and are so accommodating with any request. They organized a ton of fun stuff,...More

1  Thank Rita K
Response from f_cardoso01, Gerente at Sheraton Buganvilias Resort & Convention CenterResponded 4 days ago

Dear Rita K, Thank you very much for taking the time to give us such enthusiastic words in your comments about your past stay with us. We are extremely excited to read your wonderful review, which defines our quality and warmth so well, in facilities...More

Reviewed 6 days ago

Stayed here for a friend's wedding. Enjoyed the resort very much; made our stay quite comfortable and enjoyed being in the same hotel as the bride & groom. Would've given 5 stars if it was quieter. We could hear through the walls and the worst...More

3  Thank Chris_Lang43
Response from f_cardoso01, Gerente at Sheraton Buganvilias Resort & Convention CenterResponded 5 days ago

Dear Chris_Lang43 Thank you very much for sharing your comments on Tripadvisor for us are very important as they present our areas of opportunity and improvement, since our desire is always that you return home with the best memories and experiences, such as the support...More

Reviewed 6 days ago

Beach is rocky, ocean messed up with failed breakwater. The buffet lavalita---way overpriced, food absolutely inferior to anyplace I have been in years. Tiny flies around some foods, cheeses etc. Deserts were nothing special, I had half a plate of dinner, no desert. I would...More

2  Thank CanadaBill1950
Response from f_cardoso01, Gerente at Sheraton Buganvilias Resort & Convention CenterResponded 5 days ago

Dear CanadaBill1950, Thank you for taking the time to write and share your recent experience at Sheraton Buganvilias We value your detailed suggestions as our guest’s feedback is truly important for us and we will consciously revise all of your remarks We are working on...More

Reviewed 6 days ago via mobile

We stayed for 3 nights 4 days originally just booking the room. Upon checking we were quickly ushered to the concierge who talked us in to upgrading to all inclusive for half price if we attended a timeshare seminar for 90 mins the following morning....More

1  Thank Dehl D
Response from f_cardoso01, Gerente at Sheraton Buganvilias Resort & Convention CenterResponded 5 days ago

Dear Dehl D Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. We regret to know that we have not met...More

Reviewed 1 week ago

This is the second time that we've stayed at the Sheraton Buganvillas and like the first time, we had issues with our rooms (even though the rooms were booked months in advanced and I received a confirmation of our bookings). Our confirmed room (Garden View)...More

1  Thank lisagallahue
Response from f_cardoso01, Gerente at Sheraton Buganvilias Resort & Convention CenterResponded 1 week ago

Dear lisagallahue. We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We have...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$117 - US$418 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Puerto Vallarta
#12 Top resorts Hotel in Puerto Vallarta
#18 Luxury Hotel in Puerto Vallarta
#19 Spa Hotel in Puerto Vallarta
#20 Family Hotel in Puerto Vallarta
#24 On the Beach Hotel in Puerto Vallarta
#30 Romantic Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$117 - US$418 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Puerto Vallarta
#12 Top resorts Hotel in Puerto Vallarta
#18 Luxury Hotel in Puerto Vallarta
#19 Spa Hotel in Puerto Vallarta
#20 Family Hotel in Puerto Vallarta
#24 On the Beach Hotel in Puerto Vallarta
#30 Romantic Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1827)
Room & Suite (598)
Pool & Beach (383)
Dining (216)
Amenities (56)
Family and Play Areas (27)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Fangst
16 February 2018|
AnswerShow all 6 answers
Response from f_cardoso01 | Property representative |
Hola Fangst. Greetings and thank you for your question! We can offer both options.
0
Votes
Google Translation
kristenkulesz
5 February 2018|
Answer
Response from Callli | Reviewed this property |
I believe all the rooms have a mini fridge. Ours did. Might be locked if you aren’t all inclusive...I’m not totally sure though.
0
Votes
Alie P
1 February 2018|
Answer
Response from f_cardoso01 | Property representative |
Thank you for Contact us, Greetings Alie P Can you write us a message at htaoper01 @sheratonvallarta. com. mx, we really want to help you!
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Room Tips
"Try for a newer renovated room, ocean view, higher floor"
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"The Higher the better."
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"when we checked in people were complaining about having non-upgraded rooms so we asked for one on the..."
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"Choose the middle section of the 6 buildings."
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