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Casa Velas

1,619 reviews
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Traveller (1720)
Room & Suite (680)
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Overview
  • Excellent87%
  • Very good8%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“beach club”(648 reviews)
“plunge pool”(125 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
Offers from Casa Velas
Offers & Announcements: ☃️ Snow Free Zone 🌴
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,619)Write a Review
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21 - 25 of 1,409 reviews
Reviewed 4 December 2017

My partner and I recently returned after having visited Casa Velas 10 years ago. It is the perfect place to retreat, relax and enjoy the charms of Mexican culture. Our suite was perfect, and the service staff did a great job in keeping it clean...More

2  Thank Pat B
Response from ManagerCVPV, Director General at Casa VelasResponded 7 December 2017

Pat, we are grateful that you decided to return to this paradise after almost ten years absence. And I am sure that you could spot many differences between then and now, and I am glad that practically everything was to your great satisfaction. I also...More

Reviewed 1 December 2017

Everything at Casa Velas is first class and the staff tops the list. The friendliness and warmth from all the employees set the stage for an excellant relaxing visit. The facilities are maintained to high standards. The food, drinks and spa services will meet and...More

Review collected in partnership with this hotel
1  Thank travellovers893
Response from ManagerCVPV, Director General at Casa VelasResponded 4 December 2017

It was an honor to serve your vacation needs with our warm and professional courtesy and hospitality. We have learned over the years that a hotel can have the best infrastructure and top of the line products available to the guest but, what genuinely determines...More

Reviewed 29 November 2017

Our 8th year for a week at Casa Velas. Hotel manager Karina is wonderful and treats us like family. She cannot do enough to make our stay so nice. Also Chef Alejandro has improved the menu and the food at Casa Velas is superb. It...More

1  Thank jgmg
Response from ManagerCVPV, Director General at Casa VelasResponded 30 November 2017

It is an honor to be considered as your preferred setting for refined luxury when vacationing in this tropical paradise. Your eight years of visiting us indeed show that you only look for the best, and I´m proud to read your warm comments on your...More

Reviewed 12 November 2017

This was our 5th trip to Casa Velas. Our first night was a bit of a nightmare since there was a wedding party group that was very inconsiderate of other guests. The staff was very accommodating and moved us into another room. Fortunately the hooligans...More

1  Thank Mike Q
Response from ManagerCVPV, Director General at Casa VelasResponded 13 November 2017

Thank you very much, Mike, for taking a few moments to express your great pleasure in being a loyal guest of Casa Velas. As you have come to know, one of the leading pillars of our success is our service and hospitality. Gracious hosts and...More

Reviewed 8 November 2017 via mobile

Travel to Casa Velas every year with my girlfriend. Amazing location and everything you need provided at this beautiful top notch boutique hotel. Fine linens, high end bathroom products, robes and slippers. Top of the line spirits and wines and amazing ala Carte Menues daily.More

3  Thank vanDongenFamily
Response from ManagerCVPV, Director General at Casa VelasResponded 13 November 2017

I can´t express enough just how honored we are to have you and your girlfriend as frequent and loyal guests of ours. We take a lot of pride into building confidence in our clientele so that you and others can continually reserve with us knowing...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Breakfast included
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$377 - US$760 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#1 Spa Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$377 - US$760 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#1 Spa Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1720)
Room & Suite (680)
Pool & Beach (406)
Dining (269)
Hotel & Grounds (912)
Bathroom (42)
Business Centre & Event Rooms (11)
Family and Play Areas (7)
Questions & Answers
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crimlaw79
15 January 2018|
Answer
Response from gerenciacv | Property representative |
Dear Traveler, Thank you very much for considering Casa Vela For your future visit to sunny Puerto Vallarta. it pleases me to confirm that our private Beach Club, it is exclusively for the use of Casa Velas Guest, for that... More
1
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Google Translation
Keely M
9 January 2018|
AnswerShow all 7 answers
Response from gerenciacv | Property representative |
Dear Keely, Thank you very much for considering Casa Velas for your future visit to Sunny Puerto Vallarta. As mentioned we do have 3 properties within Puerto Vallarta and Riviera Nayarit: Casa Velas Boutique Hotel: Adults... More
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Google Translation
crimlaw79
29 December 2017|
AnswerShow all 7 answers
Response from gerenciacv | Property representative |
Dear Traveller, Thank you very much for considering Hotel Casa Vela as your new place to stay. it is a pleasure to inform you that in both of our pool areas (Main pool and Beach club pool) we have lounge chairs that can be... More
0
Votes
Google Translation
Room Tips
"The room was fantastic with a splash pool on our patio. The patio was right on the golf course fairway. A..."
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"great room, spacious, great decor, and great service."
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"The small pool on the balcony rooms are not Jacuzzi and are not heated and the room did not have a tub inside..."
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"Overlooking golf course. We always go up a level"
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