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Casa Velas

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Casa Velas
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1,490 Reviews from our TripAdvisor Community

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Showing 1,301: English reviews
San Francisco, California
Reviewed 25 January 2013

I've never been to Puerto Vallarta before this, but I booked Casa Velas primarily because of the reviews on this site. I was not disappointed. On the contrary, I was pleasantly surprised. I was actually taken aback with how incredibly friendly and accommodating the staff was, and the food was outstanding - what I would be happy to pay for...

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2Thank maldiviant
Tahoe City, California
Reviewed 23 January 2013

For the cost, I would only recommend Casa Velas if you do not get an all-inclusive deal and if you don't mind noise from airplanes going in and out of the nearby airport and if you don't mind being on a golf course rather than a beach. We don't play golf, so didn't take advantage of the neighboring golf course....

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3Thank SusanMcK
OKC
Reviewed 23 January 2013

A bit suprised that the hotel wasn't on the beach but having knowing that the beach was less than 5 minutes away when walking and a minute by shuttle was perfect. We were there in January and it was not crowded at all. Incredibly relaxing and the staff were exceptionally polite. Also having access to the sister hotel (the one...

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2Thank outta_boundsOkc
Winchester, United Kingdom
Reviewed 20 January 2013

Just what we needed. Terrific attentive staff who always seemed to take a pride in giving good friendly service. The grounds are pleasant, rooms comfortable and the food was beautifully presented. The Beach Club gives the opportunity to sit and watch the ocean-- and be looked after wonderfully. Any problems--e.g.noisy neighbours on one night and a request for a visit...

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2Thank twoshadesofgrey
Tegucigalpa, Honduras
Reviewed 20 January 2013 via mobile

In the middle of a residential community close to the marina is a great boutique hotel worth visiting. The service is extraordinary, lovely landscaping and amazing rooms. I recommend this hotel if you want to be in a quiet place away from the busy beaches!!

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2Thank Chepe12
Calgary, Alberta
Reviewed 17 January 2013

We have a fractional ownership at the Grand Velas in Nuevo Vallarta and were unable to get in there over the Christmas break, so opted to go to the Casa Velas instead. We have never been more disappointed in a hotel. The rooms are dated with no closets in the rooms--just a small hanging area in the bathroom which barely...

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14Thank mgfish62
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest We really appreciate the time taken to express your opinion and observations, please be assured that your comments and feedback are certainly being taken into consideration and acted upon in order for us to improve our facilities and services. I deeply regret the inconveniences found during your stay, our Casa Velas Hotel Boutique has always been polished to...

Grand Rapids, MI
Reviewed 14 January 2013

We needed a rest, and we got it at the Casa Velas. This hotel is small and intimate, with superb staff. I continually was tempted to tip extra in light of their extraordinary efforts. We liked breakfast best of all of the meals. The one time we had a not-great dinner (hint: the fish tends to be better than the...

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1Thank elevatorguy
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest. Thank you for giving us the opportunity of being your host, want to thank you greatly for taking the time to share your great experience with us at your home away from home. Casa Velas Hotel Boutique is the perfect retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Casa Velas offers Condé...

Phoenix, Arizona
Reviewed 14 January 2013

This is the second time we have stayed at Casa Velas, and it was even better than four years ago. The setting is peaceful and lush; the staff couldn't be nicer; the beach club property (which is a quick ride from the hotel (free) or lovely walk) is private with pool and beach front cabanas (with attentive staff bringing food...

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Thank M1J2
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest I am delighted to read your positives comments, thank you for giving us the opportunity of being your host and I am so grateful for all your beautiful comments about our premises and the staff. Your live experience with us, is the greatest motivation to all of our staff and all of them always are inspiring us to...

Scottsdale, Arizona
Reviewed 12 January 2013

We have stayed at the Grand Velas in Nayarit and in Riviera Maya, but found the Casa Velas in the marina area of PV to be the crown jewel of this distinguished resort group. Truly a spot for romantics looking for down time. Reasons: small (80 rooms), intimate, friendly, adults only, beautifully manicured grounds, great location, low key and upscale,...

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1Thank swoodwor1
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest. We appreciate very much your high opinion of our premises and the service you always receive from our staff. The entire crew at Casa Velas will always extend a cordial welcome to this hotel, where we want you to feel at home and we will do our best to serve you with the excellence you deserve, our commitment...

Goodyear, Arizona
Reviewed 11 January 2013

my wife and i went to p.v. for christmas and picked this hotel because it was a couples (i.e., no kids) place. i have travelled to 28 countries and all over the U.S. (i'm trying to see every significant place in the world before i die) and this may have been the best staff i've ever been around. the grounds...

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2Thank skydogfred
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest. Thank you very much for expressing your opinion about your stay with us at Casa Velas Hotel Boutique, We are so grateful for considering Casa Velas as your favorite destination. Thanks for your positive comments about the service received by our dedicated staff. It is so important for us to know our guest’s opinions and realize that we,...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Food & drink at the hotel
Beach Club Restaurant
Beach Club Restaurant
Cuisines: Seafood, International, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 

Additional Information about Casa Velas

Address: Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48315, Mexico (Formerly the Regent hotel and Quinta Real)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $610 - $1,155 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Velas 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique
Hotel Style:
#1 Top resorts Hotel in Puerto Vallarta
#1 Spa Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#6 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Casa Velas staff and other travellers.
116 questions
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Questions? Get answers from Casa Velas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a plunge pool are the best!”
 of 5 bubbles , 25 Mar 2017 | Read review
“Request a room with a jacuzzi!! The marble showers are large and beautiful but I miss my bathtub!”
 of 5 bubbles annefrug, 12 Mar 2017 | Read review
“All the rooms are great, several have private Jacuzzis....”
 of 5 bubbles 186jrj, 11 Mar 2017 | Read review
“The facilities of the hotel are so great and the astmosphere is so quite, that next time we will choose for a less expensive suite.”
 of 5 bubbles fw600, 8 Mar 2017 | Read review
“Room 505 is an excellent room looking on to the golf course. Casita with our own pool and patio. Very private and beautiful.”
  • Room 505 at Casa Velas.
  • Room 505. Beautiful and serene. Peaceful sleeping.....
 of 5 bubbles debicita2016, 1 Mar 2017 | Read review
5 of 5