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Casa Velas

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Casa Velas
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1,518 Reviews from our TripAdvisor Community

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Showing 1,326: English reviews
Calgary, Alberta
Reviewed 17 January 2013

We have a fractional ownership at the Grand Velas in Nuevo Vallarta and were unable to get in there over the Christmas break, so opted to go to the Casa Velas instead. We have never been more disappointed in a hotel. The rooms are dated with no closets in the rooms--just a small hanging area in the bathroom which barely...

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14Thank mgfish62
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest We really appreciate the time taken to express your opinion and observations, please be assured that your comments and feedback are certainly being taken into consideration and acted upon in order for us to improve our facilities and services. I deeply regret the inconveniences found during your stay, our Casa Velas Hotel Boutique has always been polished to...

Grand Rapids, MI
Reviewed 14 January 2013

We needed a rest, and we got it at the Casa Velas. This hotel is small and intimate, with superb staff. I continually was tempted to tip extra in light of their extraordinary efforts. We liked breakfast best of all of the meals. The one time we had a not-great dinner (hint: the fish tends to be better than the...

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1Thank elevatorguy
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest. Thank you for giving us the opportunity of being your host, want to thank you greatly for taking the time to share your great experience with us at your home away from home. Casa Velas Hotel Boutique is the perfect retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Casa Velas offers Condé...

Phoenix, Arizona
Reviewed 14 January 2013

This is the second time we have stayed at Casa Velas, and it was even better than four years ago. The setting is peaceful and lush; the staff couldn't be nicer; the beach club property (which is a quick ride from the hotel (free) or lovely walk) is private with pool and beach front cabanas (with attentive staff bringing food...

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Thank M1J2
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest I am delighted to read your positives comments, thank you for giving us the opportunity of being your host and I am so grateful for all your beautiful comments about our premises and the staff. Your live experience with us, is the greatest motivation to all of our staff and all of them always are inspiring us to...

Scottsdale, Arizona
Reviewed 12 January 2013

We have stayed at the Grand Velas in Nayarit and in Riviera Maya, but found the Casa Velas in the marina area of PV to be the crown jewel of this distinguished resort group. Truly a spot for romantics looking for down time. Reasons: small (80 rooms), intimate, friendly, adults only, beautifully manicured grounds, great location, low key and upscale,...

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1Thank swoodwor1
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest. We appreciate very much your high opinion of our premises and the service you always receive from our staff. The entire crew at Casa Velas will always extend a cordial welcome to this hotel, where we want you to feel at home and we will do our best to serve you with the excellence you deserve, our commitment...

Goodyear, Arizona
Reviewed 11 January 2013

my wife and i went to p.v. for christmas and picked this hotel because it was a couples (i.e., no kids) place. i have travelled to 28 countries and all over the U.S. (i'm trying to see every significant place in the world before i die) and this may have been the best staff i've ever been around. the grounds...

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2Thank skydogfred
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest. Thank you very much for expressing your opinion about your stay with us at Casa Velas Hotel Boutique, We are so grateful for considering Casa Velas as your favorite destination. Thanks for your positive comments about the service received by our dedicated staff. It is so important for us to know our guest’s opinions and realize that we,...

UK
Reviewed 10 January 2013

Lovely hotel on arrival. Welcome is wonderful and Stephano the concierge is a star. Pool and restaurant were lovely. But oh dear the Royal Suites awful. They need a huge refurb. Furniture -what there is of it downstairs is awful. So disappointingly we left next day instead of staying 10 nights. Staff were amazing though

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9Thank W1sue
San Francisco, California
Reviewed 8 January 2013

My husband I stayed at Casa Velas in 2010 and I realize that there is a gap between then and the time of this review but from the more recent positive reviews that I have read and heartily agree with, it seems that nothing has changed. We had a wonderful, relaxing trip with great service on a beautiful property with...

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1Thank sfnative1978
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest In Casa Velas Hotel Boutique, we are concerned and very interested about our client’s observations. We fully understand the change of perspective that now may have from our hotel considering the wonderful experiences in the past lived in this little slice of paradise, but I also want to let you know that we have complete confidence that our...

Colorado
Reviewed 6 January 2013

We needed a night of luxury in the middle of a long trip, and selected this from TripAdvisor. Beautiful property adjacent to the golf course -- minutes away from the airport, and having all of the amenities including pool, restaurant, and a short hotel van ride to the beach club. The beach club has a pool, restaurant, and private beach...

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2Thank cooncat123
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest. Thank you for sharing your thoughts and experiences at trip advisor; Casa Velas, a boutique hotel and ocean club located on the Marina Vallarta Golf Course. Because it is through sight that we can appreciate beauty in its pure state, next to the Emiliano restaurant you will find our Casa Velas Botanical Garden with cobbled pathways and observing...

Andover, Massachusetts
Reviewed 1 January 2013

Second trip to Casa Velas This is One of our favorite get a ways. Returned with friends this past year. Serene tranquil setting beautiful grounds, exceptional staff, the private beach club was great a short 2 min shuttle ride from the resort.

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8Thank Mark G
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest. I wish to extend warm greetings from Casa Velas and thank you very much for expressing your opinion about your stay with us; it is always a pleasure to know that we have exceeded our guest’s expectations on regards of the service provided by our dedicated staff. Thank you for giving us the opportunity of being your host...

Providence, Rhode Island
Reviewed 31 December 2012

Our experience at Casa Velas - a family trip with our two young-adult children - was so wonderful - the most relaxing break from the pressures of daily demands. From the moment of our arrival to our departure we were attended with care, warmth and friendliness. (The quick ride from the airport makes this a swift transition from the wear...

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3Thank mswphd

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Food & drink at the hotel
Beach Club Restaurant
Beach Club Restaurant
Cuisines: Seafood, International, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 

Additional Information about Casa Velas

Address: Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48315, Mexico (Formerly the Regent hotel and Quinta Real)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $626 - $991 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Velas 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique
Hotel Style:
#1 On the Beach Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 Spa Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#6 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Casa Velas staff and other travellers.
124 questions
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Questions? Get answers from Casa Velas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“I recommend that if you have any particular room needs or wishes, contact the hotel before-hand to ensure that you get what you want.”
meihan93, 28 Apr 2017 | Read review
“We had a master suite with a plunge pool both times and absolutely love it!”
nwells3, 25 Apr 2017 | Read review
“There are no bad rooms”
Nmlois, 20 Apr 2017 | Read review
“top floor is better! for sure”
luccanyc, 18 Apr 2017 | Read review
“The upgrade in the rooms has been spectacular. Everything from the bathrooms (beautiful showers) to the beds and linens to the bottle of wine and fruit tray that welcome you upon arrival to your room. ”
JackL281, 3 Apr 2017 | Read review
5 of 5