We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sunscape Puerto Vallarta Resort & Spa

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sunscape Puerto Vallarta Resort & Spa
Sunscape Puerto Vallarta Resort & Spa
Panoramas (21)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,122 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 749: English reviews
Start your review of Sunscape Puerto Vallarta Resort & Spa
 Click to rate
Calgary, Canada
Reviewed yesterday NEW

We spent 10 days in Puerto Vallarta at the Sunscape Resort. We arrived around 2 pm in the afternoon and were greeted right away by the Sunscape Club team, we were offered drinks and something to eat; as we filled out our paperwork we were asked if we were interested in any excursions which we said we were, so they...

 Report
Helpful?
Thank CLL78
spring, tx
Reviewed yesterday NEW

Booked through a travel group and not their fault. Requested a king bed & understand that isn't a guarantee. We probably booked late October for a March '17 stay. No king beds available at check-in. I told the lady receptionist that we wanted a king bed, as high and far away as possible from the elevators. She put us on...

 Report
Helpful?
Thank springtx249
Dallas, Texas
Reviewed yesterday NEW

We stayed here in late March 2017. I'll just make a list of things that worked and things that didn't. I would never stay here again. I've stayed at a few all inclusives and I've been to Puerto Vallarta before, and this was the worst I've experienced. The Pros are short: 1. Nice beach. The sand is soft and it's...

 Report
Helpful?
Thank sweethearttx
Phoenix, Arizona
Reviewed yesterday NEW

Sunscape is nice resort. There are plenty of things for children to do in their own private area. Teens had an area. Adults were well taken care of by the pool. We booked it as a time-share and did the all-inclusive package. This was acceptable, not that we had a choice, due to time-share requirements, Restaurants were better than the...

 Report
Helpful?
1Thank Walt P
Reviewed yesterday NEW

My wife and I returned from a week at Sunscape yesterday. I'll start with the positives: +The location is convenient for getting into Puerto Vallarta (Malacon, Old Town) and taking day trips north (Sayulita, for example). +The beach is clean, golden sand, and there is a yellow-buoyed swimming area. +The food, especially at the Seaside Grill, is tasty and did...

 Report
Helpful?
Thank Steve W
London, United Kingdom
Reviewed yesterday NEW

went to sunscape on the 15th march for 10 days. great room great sea views ,,enjoyed the food plenty of beds but lots get taken on the beach. Most of the staff were great many thanks to Ana Valarie Rene Rocio.. got to say a big thanks to Cody McKenzie Jo amethyst Casey ally who helped make my holiday. beach...

 Report
Helpful?
1Thank ronald b
Reviewed 2 days ago NEW

I went with a friend and we stayed at Sunscape for a week mid-March. We were very impressed with all of the employees who really went out of their way to make sure you were having a great vacation. In the buffet restaurant Miguel, a waiter, along with Diego & Fernando, were exceptionally attentive. The hotel itself is still a...

 Report
Helpful?
2Thank npandz
Denver, Colorado, United States
Reviewed 2 days ago NEW

My family and I just returned from a wonderful week in Puerto Vallarta where we stayed at the Sunscape Resort. This former Holiday Inn was purchased by Apple Vacations about a year ago and, while the building itself is a little older, the lobby, pool area, beach area, bars and restaurants are beautiful. The service there is impeccable. We had...

 Report
Helpful?
1Thank Patti C
Franksville, WI
Reviewed 2 days ago NEW

We travelled with a group of 6 and had an amazing time at Sunscape. From check-in, (where they treated us as VIP's and upgraded us to SunClub with ocean front suites on the 16th floor, to check-out), we had an great time! The room was beautiful with a sunken living room and the view of Banderas Bay from the balcony...

 Report
Helpful?
1Thank luckilinda
Reviewed 2 days ago NEWvia mobile

My family of 4 (2 adults 2 kids) visited Sunscape Puerto Vallarta with another family of 4 and our group of 8 had a great Spring Break vacation! ROOMS: Our room was spacious and clean with a fantastic view. I think most rooms on this property will have a good view the way the hotel is situated on the beach....

 Report
Helpful?
Thank wilsonshell

1,168 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (809)
Viewed
View from Room (58)
Viewed
Pool/Beach Area (141)
Viewed
Dining (84)
Viewed
Hotel & Grounds (114)
Viewed
Room/Suite (43)
Viewed
Bathroom (7)
Viewed
Family/Play Areas (10)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (351)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (347)
Viewed
Amenities (28)
Viewed
Beach (29)
Viewed
Children's Pool (4)
Viewed
King Room (39)
Viewed
Partial Sea View Double Room (25)
Viewed
Partial Sea View King Room (30)
Viewed
Pool (38)
Viewed
Dining (91)
Viewed
The Hotel (63)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Room/Suite (2)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Vallarta
1.3 km away
Hilton Puerto Vallarta Resort
Hilton Puerto Vallarta Resort
#34 of 127 in Puerto Vallarta
2,378 reviews
4.3 km away
Los Arcos Suites
Los Arcos Suites
#25 of 127 in Puerto Vallarta
481 reviews
1.7 km away
Crown Paradise Club Puerto Vallarta
Crown Paradise Club Puerto Valla...
#52 of 127 in Puerto Vallarta
1,545 reviews
Show Prices
Show Prices
Show Prices
13.3 km away
ClubHotel RIU Jalisco
ClubHotel RIU Jalisco
#20 of 27 in Nuevo Vallarta
4,260 reviews
10.8 km away
Dreams Villamagna Nuevo Vallarta
Dreams Villamagna Nuevo Vallarta
#8 of 27 in Nuevo Vallarta
4,332 reviews
3.1 km away
Melia Puerto Vallarta All Inclusive
Melia Puerto Vallarta All Inclus...
#47 of 127 in Puerto Vallarta
3,238 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of beautiful Banderas Bay on a long stretch of golden sand beach, sits the oceanfront Sunscape Puerto Vallarta Resort & Spa. With the stunning Sierra Madre Mountains in the background, and only 10 minutes from the Puerto Vallarta International Airport and the world famous Malecón in Old Town Vallarta, Sunscape Puerto Vallarta has an ideal location in the Hotel Zone where guests will find an array of activities, shopping, nightlife and fine cuisine just minutes away. 320 guestrooms and suites feature a private furnished balcony with stunning views of the bay, a mini-bar, air conditioning and a flat screen TV. Sunscape Puerto Vallarta treats families, couples and singles to an Unlimited-Fun(R) getaway where everything isincluded. Take advantage of the Explorer's Club for Kids, ages 3- 12, offers daily supervised land and water activities, live music and local entertainment, reservation free dining options, bars serving international and domestic brand beverages and much more! And Sunscape's family friendly approach to vacations will also include a kid's check-in experience with red carpet stairs, welcome treats and resort passports for kids, connecting rooms a Core Zone Teens Club for ages 13 to 17 and more! ... more   less 

Additional Information about Sunscape Puerto Vallarta Resort & Spa

Address: Blvd. Francisco Medina Ascencio Km. 3.5 | Zona Hotelera Norte, Puerto Vallarta 48333, Mexico (Formerly Holiday Inn Resort Puerto Vallarta)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $202 - $629 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunscape Puerto Vallarta Resort & Spa 3.5*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Despegar.com, Hotels.com and Priceline so you can book your Sunscape Puerto Vallarta Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Puerto Vallarta Hotel Puerto Vallarta
Puerto Vallarta Holiday Inn
Holiday Inn Puerto Vallarta Mexico
Hotel Style:
#23 Spa Hotel in Puerto Vallarta
#31 On the Beach Hotel in Puerto Vallarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sunscape Puerto Vallarta Resort & Spa staff and other travellers.
309 questions
Ask a question

See all questions (309)

Questions? Get answers from Sunscape Puerto Vallarta Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the east side are larger and have the best views.”
 of 5 bubbles CLL78, 27 Mar 2017 | Read review
“Demand a high floor. Rooms have a better view, even though you still overlook their lobby building, etc below.”
 of 5 bubbles springtx249, 27 Mar 2017 | Read review
“We had room 123 on the first floor. Our chaise chair were right outside our room with a view of pool and ocean.”
 of 5 bubbles 790waltp, 27 Mar 2017 | Read review
“Rooms overlooking the pool are rather loud, but they also have the ocean view.”
 of 5 bubbles K9595XQstevew, 27 Mar 2017 | Read review
“Ocean front”
 of 5 bubbles jonplayers, 24 Mar 2017 | Read review
5 of 5