We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sunscape Puerto Vallarta Resort & Spa

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sunscape Puerto Vallarta Resort & Spa
Sunscape Puerto Vallarta Resort & Spa
Panoramas (21)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

990 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 643: English reviews
Start your review of Sunscape Puerto Vallarta Resort & Spa
 Click to rate
Santa Fe, New Mexico
Reviewed 2 days ago NEW

My husband and I treated ourselves to a couple's massage during our recent stay at the Sunscape Resort in Puerto Vallarta. The massages on the beach were excellent. Our masseuses, Sharon and Leticia were excellent. They were very caring and made sure we received exactly what we asked for . We would highly recommend them. Be sure to book them...

 Report
Helpful?
1Thank garramone1
Kingston, Canada
Reviewed 2 days ago NEW

Just had the most amazing week! The staff are so happy, friendly and outgoing; special thanks to Lalo, Mario, Mave, Fernando and Christian from the entertainment staff for their enthusiasm and for making our time at Sunscape "sunsational". Our room was always clean and staff were always friendly and willing to answer any question we had. The food was delicious...

 Report
Helpful?
1Thank mariahdelonghi
south dakota
Reviewed 2 days ago NEW

My husband and I traveled Feb 14-19. We loved this resort! It is on the smaller size, but since I had just broken my leg the week before, that was a bonus!.The people were all so nice, the food was great. We liked that you didn't have to make reservations for the dinner meal, but the wait was really long...

 Report
Helpful?
2Thank swimupbarlover
Minnesota
Reviewed 2 days ago NEW

We stayed at SunScape Puerto Vallarta Resort ( formerly Holiday Inn Resort) Feb 17-21 2017. We have been to Puerto Vallarta several times in the past 10 years but this was our first time to SunScape. The resort is nicely located very close to Marina Vallarta which offers tons of restaurant and shopping choices, about a mile walk to Walmart...

 Report
Helpful?
1Thank peeweeisme
Reviewed 2 days ago NEWvia mobile

Just came back from an amazing trip at Sunscape!!! All the staff are super friendly and the food was delicious, with lots of choices. Special shout out to Eduardo, Christian, Mario, Fernando, and Mavely from the entertainment team who do an excellent job at providing fun activities during your stay at Sunscape.

 Report
Helpful?
2Thank Brittany D
Saskatoon, Canada
Reviewed 2 days ago NEWvia mobile

We loved every minute of our trip. The hotel was clean, had friendly staff, and felt very welcomed and comfortable. They were always honest and accommodating. If we wanted more bottled water, we got it. The buffet was GREAT! The Italian a la carte was good, but the portions are VERY small. Our favourite a la carte was the Seaside...

 Report
Helpful?
3Thank elledubbs96
Mankato, Minnesota
Reviewed 3 days ago NEWvia mobile

Booked with apple. Room on the 9th floor view is great. We are not beer or soda drinkers we asked to have that replaced with water it was done immediately great service and it is only Tuesday. Food is good as we are in Mexico we try to eat as much Mexican food as possible but here it is just...

 Report
Helpful?
3Thank jnbflem
Elizabeth
Reviewed 3 days ago NEW

We booked this trip and hotel after researching and reading many reviews. Any reservations about this resort, including some negative reviews were immediately unfounded. The warm greeting, the fast check-in, the welcome we fest was great. (Could go without the push on time shares). Our room was ready, clean fully stocked with mini bar refreshments, plenty of soft plush towels....

 Report
Helpful?
2Thank David R
Reviewed 4 days ago NEW

I loved Sunscape! We had a room on the 11th floor with an amazing view and balcony. The pool and beach area were perfect, and the entertainment team made it so fun to hang out at the pool all day! Shoutout to Mavi, Eduardo, and Christian for keeping things fresh. They were so much fun! 10/10 would definitely come back.

 Report
Helpful?
Thank Cali M
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Cali, Thank you for choosing Sunscape Puerto Vallarta Resort & Spa to be part of your vacation. We really appreciate all your feedback. It makes us very happy to read that you loved your room and that our Entertainment staff provided you a fantastic time! Be sure that Mavi, Eduardo and Christian will receive your positive comments! Please feel...

vancouver
Reviewed 5 days ago NEW

Good moderate hotel. As soon as you walk in you feel welcomed! The rooms are decent and clean. I think most of them would all have a decent view. The evening shows as not big productions but still pretty decent for a hotel close to downtown distractions. The food is great. Really liked the grill by the pool, 24 hour...

 Report
Helpful?
Thank jamaical
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Jamaical, Thank you so much for your review! I assure you that in Sunscape Puerto Vallarta Resort & Spa we are very proud for guest with experiences like yours. We are joyful to read that you felt welcomed as soon as you arrived and that you loved our food, specially our Coco Cafe and Italian Restaurant. We thank you...

1,127 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (768)
Viewed
Room/Suite (43)
Viewed
Bathroom (7)
Viewed
Hotel & Grounds (109)
Viewed
View from Room (55)
Viewed
Pool/Beach Area (133)
Viewed
Dining (81)
Viewed
Family/Play Areas (10)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (329)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (347)
Viewed
Amenities (28)
Viewed
Beach (29)
Viewed
Children's Pool (4)
Viewed
King Room (39)
Viewed
Partial Sea View Double Room (25)
Viewed
Partial Sea View King Room (30)
Viewed
Pool (38)
Viewed
Dining (91)
Viewed
The Hotel (63)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Room/Suite (2)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Vallarta
1.7 km away
Crown Paradise Club Puerto Vallarta
Crown Paradise Club Puerto Valla...
#52 of 125 in Puerto Vallarta
1,516 reviews
1.3 km away
Hilton Puerto Vallarta Resort
Hilton Puerto Vallarta Resort
#33 of 125 in Puerto Vallarta
2,329 reviews
4.3 km away
Los Arcos Suites
Los Arcos Suites
#26 of 125 in Puerto Vallarta
474 reviews
Show Prices
Show Prices
Show Prices
13.3 km away
ClubHotel RIU Jalisco
ClubHotel RIU Jalisco
#20 of 27 in Nuevo Vallarta
4,193 reviews
10.8 km away
Dreams Villamagna Nuevo Vallarta
Dreams Villamagna Nuevo Vallarta
#8 of 27 in Nuevo Vallarta
4,258 reviews
0.9 km away
Now Amber Puerto Vallarta
Now Amber Puerto Vallarta
#16 of 125 in Puerto Vallarta
2,552 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of beautiful Banderas Bay on a long stretch of golden sand beach, sits the oceanfront Sunscape Puerto Vallarta Resort & Spa. With the stunning Sierra Madre Mountains in the background, and only 10 minutes from the Puerto Vallarta International Airport and the world famous Malecón in Old Town Vallarta, Sunscape Puerto Vallarta has an ideal location in the Hotel Zone where guests will find an array of activities, shopping, nightlife and fine cuisine just minutes away. 320 guestrooms and suites feature a private furnished balcony with stunning views of the bay, a mini-bar, air conditioning and a flat screen TV. Sunscape Puerto Vallarta treats families, couples and singles to an Unlimited-Fun(R) getaway where everything isincluded. Take advantage of the Explorer's Club for Kids, ages 3- 12, offers daily supervised land and water activities, live music and local entertainment, reservation free dining options, bars serving international and domestic brand beverages and much more! And Sunscape's family friendly approach to vacations will also include a kid's check-in experience with red carpet stairs, welcome treats and resort passports for kids, connecting rooms a Core Zone Teens Club for ages 13 to 17 and more! ... more   less 

Additional Information about Sunscape Puerto Vallarta Resort & Spa

Address: Blvd. Francisco Medina Ascencio Km. 3.5 | Zona Hotelera Norte, Puerto Vallarta 48333, Mexico (Formerly Holiday Inn Resort Puerto Vallarta)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $209 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunscape Puerto Vallarta Resort & Spa 3.5*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Priceline and Hotels.com so you can book your Sunscape Puerto Vallarta Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Puerto Vallarta Hotel Puerto Vallarta
Puerto Vallarta Holiday Inn
Holiday Inn Puerto Vallarta Mexico
Hotel Style:
#22 Spa Hotel in Puerto Vallarta
#30 On the Beach Hotel in Puerto Vallarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sunscape Puerto Vallarta Resort & Spa staff and other travellers.
276 questions
Ask a question

See all questions (276)

Questions? Get answers from Sunscape Puerto Vallarta Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the beach have the best views.”
 of 5 bubbles garramone1, 22 Feb 2017 | Read review
“Rooms facing the east, higher the better would be the best choice for a room.”
 of 5 bubbles swimupbarlover, 22 Feb 2017 | Read review
“Arrive early to ensure to get the room you reserved. Deluxe Ocean front Jr suite had a gorgeous view of ocean and old downtown.”
 of 5 bubbles peeweeisme, 22 Feb 2017 | Read review
“any view was awesome”
 of 5 bubbles X4373WXdavidr, 21 Feb 2017 | Read review
“Well taking the deluxe ocean view didn't help me so not much help here.”
  • for size of room very small bathroom
  • only place to hang a wet towel
  • Large suite but could use somewhere to unpack
  • in need of repairs
  • no place to unpack or put luggage
 of 5 bubbles BrianS891, 19 Feb 2017 | Read review
5 of 5