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Krystal Puerto Vallarta

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Krystal Puerto Vallarta
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1,354 Reviews from our TripAdvisor Community

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There are newer reviews for Krystal Puerto Vallarta
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Showing 756: English reviews
Charlotte, North Carolina
Reviewed 14 January 2006

After reading the drastically mixed reviews of the Krystal, and after a bad experience in Acapulco years earlier, we had great trepidation about returning to Mexico. Fortunately, things could hardlier have been more pleasant. The Krystal is a very curious property - after a week, we still didn't have all the various lodgings figured out. There is a timeshare portion...

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14Thank ChefGeorge
Dallas
Reviewed 7 January 2006

Just returned from the NH Krystal after a brief 2 night stay. I'll start with the positives: the hotel is on a very large, landscaped property. It was truly unique when compared to the highrises of some of the other resorts. PVR is a great place, and the layout of this hotel fits well with the ambiance and charm of...

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17Thank aacurley
California
Reviewed 1 January 2006

Just returned from Puerto Vallarta. The Krystal Vallarta was the worst customer service experience I have ever had. We were to have a king size oceanfront room. It had two twin beds but we were told they are overbooked, period. No offer to correct the situation whatsoever, take it or leave it. Our packet supplied by the hotel also had...

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19Thank backtotherain
Rochester Hills, Michigan
Reviewed 31 December 2005

I thought it was okay when I was there back in 2001. They did not have the all-inclusive option then. I thought food prices in PV were pretty reasonable. The hotel is older, but is "classic mexican" architecture. My room was pretty good sized and overlooked the pool on the far left of the property. The balcony looked out on...

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15Thank VacationGoddess1
A TripAdvisor Member
2 reviews
80 helpful votes
Reviewed 26 December 2005

We stayed with my family for a short vacation just before Xmas. The room when we checked in (not available until5pm,although assured it would be at 3pm)was a great disappoinment.The bathroom was covered in thick black mould and the window was filthy and broken. There was no bath and the shower head was also broken and did not work. I...

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75Thank A TripAdvisor Member
Phoenix
Reviewed 18 December 2005

We stayed at the Krystal the first week of December, and it couldn't have been nicer! We stayed in the Club area, in an oceanview room. We were up on the 3rd floor, and slept with our balcony window open all night to hear the ocean - it was amazing! The room was beautiful, with tile floors and a nice...

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21Thank jeepgirl29
A TripAdvisor Member
St. Paul, MN
1 review
23 helpful votes
Reviewed 29 November 2005

We were with my family in the villas, and one night, the villa right next to us got robbed! We were eventually moved to the Presedential Suite, but my children were frightened! I did not want them to have their first impression of Mexico go wrong! The pool and landscaping was beautiful, I must admit. The concierge was great, with...

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23Thank A TripAdvisor Member
Park Falls, WI
Reviewed 29 November 2005

I know there have been a lot of conflicting reviews about this resort. Before we left, I was incredibly nervous about all of the negative reviews and had actually prepared myself by expecting the worst case scenario. It ended up being much better than I was expecting, though to be fair to those who had negative experiences, I can also...

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63Thank geekmomi
Marshall, Minnesota
Reviewed 29 November 2005

The Krystal was not our first choice after relocated from Cancun, but I was very happy with the place in general. We choose the all inclusive package because we like to have drinks all day and that was worth it. Also Bogart's was included so we ate there twice, it was so good! The nicest restaurant I've ever been in....

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11Thank TwoNewlyWeds
A TripAdvisor Member
California
1 review
14 helpful votes
Reviewed 29 November 2005

We stayed for 7 days and were not impressed at all. The pool area has tiles that are crumbling and missing altogether. We were there under the "all-inclusive" and were not given the same service as others. For example the waiters will not offer drinks while sitting at the pool. You must get up and order your own drinks. Also...

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14Thank A TripAdvisor Member

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hacienda-style Resort on 32-acre gardens with private beach. ... more   less 

Additional Information about Krystal Puerto Vallarta

Address: Av de los Garzas, s/n | Zona Hotelera Norte, Puerto Vallarta 48300, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $132 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Krystal Puerto Vallarta 3*
Number of rooms: 402
Reservation Options:
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Also Known As:
Krystal Puerto Vallarta Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Krystal Vallarta
Nh Hotel Puerto Vallarta
Krystal Hotel Puerto Vallarta
Nh Krystal Vallarta
Krystal Resort Puerto Vallarta
Hotel Style:
#25 Top resorts Hotel in Puerto Vallarta
#44 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Krystal Puerto Vallarta staff and other travellers.
37 questions
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Questions? Get answers from Krystal Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get up early to reserve a spot by the pool”
 of 5 bubbles shawnr889, 19 Feb 2017 | Read review
“oceanview any floor, quick elevator was a plus”
 of 5 bubbles , 14 Feb 2017 | Read review
“Choose a different hotel!”
 of 5 bubbles I107GJscottm, 11 Feb 2017 | Read review
“Ask for the new tower close to the beach”
 of 5 bubbles fun4ufunk, 5 Feb 2017 | Read review
“Ocean view 3rd or 4th floor”
 of 5 bubbles 71MichelleH71, 30 Jan 2017 | Read review
5 of 5