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Plaza Pelicanos Grand Beach Resort

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2,342 Reviews from our TripAdvisor Community

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Showing 1,257: English reviews
Cochrane, Alberta, Canada
Reviewed 2 weeks ago

We were in the tower in a 2 bedroom and were very happy with the accommodation and the service. There were 2 people especially that made it awesome by going above and beyond. Im sorry I didn't get the young man's name that catered to us during the mornings and afternoons, but Gerardo was the man after that that made...

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Helpful?
Thank Vicki M
Eladio_Maturano_A, Gerente at Plaza Pelicanos Grand Beach Resort, responded to this review

Dear Vicki M Thank you so much for your really nice words after your stay at Plaza Pelicanos Grand. We are delighted to hear, that you enjoyed your stay in our hotel, especially with the service of all our very friendly staff, of course we will share your comments with Gererdo an the other waiters,, they really appreciate you this...

Toronto, Canada
Reviewed 3 weeks ago

1. Ocean is always rough. Swimming is problematic. 2. Resort is actually in a city itself – just off the main street. Resort territory is very small. Service is good, people are nice, food is good, and bar on the 9th floor is a nice touch.

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Helpful?
Thank ValeryToronto
Eladio_Maturano_A, Gerente at Plaza Pelicanos Grand Beach Resort, responded to this review

Dear Valery Toronto Thank you for contacting us by this means, on behalf of all the staff of Plaza Pelicanos Grand, to receive a warm greeting. We appreciate your comments as they are the most sincere growth tool that we can have, this helps us to improve every day and achieve our main goal of guest satisfaction   Warm Regards...

Kingston, Washington
Reviewed 3 weeks ago

It was a decent place and the all inclusive aspect was nice, rooms were kept clean and updated and they have nightly shows/events throughout the week and pool games during the day. The only issue we ran into was they tripped to double charge me even though I prepaid through Expedia and wouldn't listen to me or read the email...

Review collected in partnership with this hotel
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Helpful?
Thank PNWvettech
Eladio_Maturano_A, Gerente at Plaza Pelicanos Grand Beach Resort, responded to this review

Derar PNWvettech On behalf of all of us who work at Plaza Pelicanos Grand, I would like to express our appreciation for taking the time to share your comments, we are glad to know that our facilities and services have been to your liking overall. We look forward to your next visit, please do not hesitate to contact us for...

Reviewed 4 weeks ago via mobile

The resort is clean and buffet is questionable, staff is very nice. They push way too hard on listening to sales pitch. If you don't they double all inclusive price. Special restaraunt is very nice but overall overpriced food and drink. If you have a young family kids under six are free. This would be a good deal . You...

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Helpful?
Thank Bill P
Eladio_Maturano_A, Gerente at Plaza Pelicanos Grand Beach Resort, responded to this review

Dear Bill P Receive a warm greeting, first of all let me express our thanks for sharing your suggestions, so we can implement changes, always for the benefit of our guests, although we regret to find out in this way that I do not enjoy the whole stay. We thank you again for your comments and we will be happy...

Portland, Oregon, United States
Reviewed 4 weeks ago

We went to escape the cold , ice, snow and wet. We had 85 degree days! The staff there are wonderful, Patricia the restaurant captain helped make our private dinner very special. Our waiter Bavder took great care and made our romantic dinner wonderful. His great service and concern for us to have the perfect night was what helped make...

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Helpful?
Thank Mary R
Eladio_Maturano_A, Gerente at Plaza Pelicanos Grand Beach Resort, responded to this review

Dear Mary R Thank you for choosing Plaza Pelicanos Grand for your recent stay in Puerto Vallarta, on behalf of all the staff, I would like to greet you. We really appreciate being part of these nice memories like the romantic dinner that you had with us. Of course we will share your mention with Paticia, Karen Baudel, Victor and...

Portage La Prairie, Manitoba, Canada
Reviewed 4 weeks ago

First off, let me say I am pretty easy to please and not that picky when it comes to travelling to Southern Locations. I can have fun anywhere and we did at Pelicano's Grand. This is a package resort but also a timeshare resort as well. We were on a packaged A.I. plan which was very affordable and allowed us...

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Helpful?
Thank ryanwhiskey8
Eladio_Maturano_A, Gerente at Plaza Pelicanos Grand Beach Resort, responded to this review

Dear Ryanwhiskey8 We are pleased to read in your comments, thank you for mentioning us as one of the best hotels in Puerto Vallarta, we loved to know that the service you received has seemed excellent and above all we greatly appreciate the full review you make of our hotel. We who enjoy working in this beautiful place send you...

Urbandale
Reviewed 4 weeks ago

We booked our stay at the Pelicans Grand Beach Resort almost a year in advance. When we arrived, we were placed a block away at the Pelicans Club resort, which is much less desirable. We certainly didn't get what we paid for and we're promised when we booked our stay. However, This was likely RCI's issue of overbooking a resort...

Review collected in partnership with Armed Forces Vacation Club
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1Thank Avery2017
Eladio_Maturano_A, Gerente at Plaza Pelicanos Grand Beach Resort, responded to this review

Dear Avery2017 Appreciable Thanks for contacting us by this means first of all let me express our appreciation for sharing your comments, We regret that your stay with us did not meet your expectations. We hope to have the opportunity to receive you again in the future in order to offer you a better experience. Please contact us if we...

Edmonton, Canada
Reviewed 4 weeks ago

Just got back from the Plaza Pelicanos. Kudos to the staff from Resort Manager Eladio Maturano, Hotel Manager Jaime, wait staff Alfonso, Angeles, Eduardo, Luis, Carlos and others I am probably forgetting, we received first class treatment. It is an older property but well maintained with some recent upgrades. We were fortunate to have rooms steps away from the pool....

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1Thank joebftsplk
Eladio_Maturano_A, Gerente at Plaza Pelicanos Grand Beach Resort, responded to this review

Dear Joebftsplk It was a really nice pleasure to receive you at Plaza Pelicanos. We are very pleased to read the comments of your personal experience during your recent visit to Plaza Pelicanos Grand Jaime Falcon, Eduardo, Angeles, Luis, Alfonso, Carlos, are very motivated to be recognized and mentioned by you, we all thank you through this matter. We are...

Reviewed 4 weeks ago

Our first room didn't have king size bed but they were very accommodating making the change to a different room. Rooms very clean and decorated nicely. The ala carte restaurant was awesome!! Service and food was great. Staff so very friendly,fun and accommodating. Thanks to Samuel,Ricardo and Angel for such a good time at our meals. Grandpa and the family...

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1Thank hondrf
Eladio_Maturano_A, Gerente at Plaza Pelicanos Grand Beach Resort, responded to this review

Dear Hondrf We are very grateful for your comments and the evaluation that you give us on Trip Advisor, it is an honor to know that the result of the team work exceeds your expectations because everyone who integrates this great family Plaza Pelicanos Grand, we work with passion to make your stay enjoyable. We are pleased to read that...

Reviewed 4 weeks ago

check in was quick with smiles and fridge assistance from the service desk. Rooms were very clean, towels replaced daily and any request was always fulfilled asap thanks to Martha and Anahy. Ulises at the swim-up bar was extremely helpful with any questions we had about the resort and area to travel. ALL waiters ALWAYS with smiles. Humberto, Pedro, Santiago,...

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1Thank Dee M
Eladio_Maturano_A, Gerente at Plaza Pelicanos Grand Beach Resort, responded to this review

Dear Dee M First of all I want to thank on behalf of all those who work at Plaza Pelicanos Grand, that you have taken the time to share with all the readers your excellent stay in Puerto Vallarta, especially in Pelicanos. The whole team is full of pride to know that you enjoyed your stay to the maximum as...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Breakfast Available
Official Description (provided by the hotel)
The Plaza Pelicanos Grand Beach Resort situated on beautiful Las Glorias, surrounded by colorful tropical vegetation. facing the Pacific in Puerto Vallarta, close to shops, Teatro Vallarta, Malecon, Caballito, restaurants, and attractions, only 15 minutes from the Puerto Vallarta International Airport (PVR) and 7 minutes from downtown. The layout offers private and quiet areas, as well as active areas for recreation.The hotel offers amenities like outdoor pool, a childrens pool, two aerial Jacuzzis with bay view, a health club, and a childrens club, concierge desk, Spa, Bali beds, wireless Internet access (surcharge) is available in public areas, wedding services and complimentary guest parking is limited, Sky lounge Bar, tennis court, karaoke room, game room, a buffet restaurant and two a la carte restaurant for dinner ... more   less 

Additional Information about Plaza Pelicanos Grand Beach Resort

Address: Jose Clemente Orozco # 131 | Zona Hotelera Las Glorias, Puerto Vallarta 48300, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $177 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Plaza Pelicanos Grand Beach Resort 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Plaza Pelicanos Grand Beach Hotel
Pelicanos Puerto Vallarta
Plaza Pelicanos Puerto Vallarta
Hotel Pelicanos Puerto Vallarta
Hotel Plaza Pelicanos Grand Beach
Plaza Pelicanos Grand Beach Resort Puerto Vallarta
Hotel Style:
#15 Top resorts Hotel in Puerto Vallarta
#16 Family Hotel in Puerto Vallarta
#21 Spa Hotel in Puerto Vallarta
#28 On the Beach Hotel in Puerto Vallarta
#37 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Plaza Pelicanos Grand Beach Resort staff and other travellers.
120 questions
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Questions? Get answers from Plaza Pelicanos Grand Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best rooms face west, giving you a full ocean view.”
curtissteinhoff, 22 Apr 2017 | Read review
“ocean view is especially nice to see the sunsets”
D_L_Roe, 19 Apr 2017 | Read review
“If possible its best to have a room facing the ocean and on a lower floor, it will be quieter.”
katieb288, 5 Apr 2017 | Read review
“The lower rooms get the noise from the pool and shows, the higher rooms get the noise from the rooftop bar....”
GCNormandeau, 5 Apr 2017 | Read review
“tower rooms all have an ocean view and are a little nicer - better views, roof top lounge and hot tub.”
VickiM951, 5 Apr 2017 | Read review
5 of 5