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Hotel Portonovo Plaza

getaroom.comUS$39*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$48*
US$39*
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US$48*
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Hotel Portonovo Plaza
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171 Reviews from our TripAdvisor Community

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Showing 111: English reviews
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Toronto, Canada
Reviewed 21 March 2017 via mobile

Spent one night at the hotel at the beginning of our Mexican trip. First of all, I thought it's location was very good. Just a couple of blocks from the Malecon (the boardwalk). It's on a relatively busy cobblestone street just a block from the beach. The rooms are fairly simple. Clean. The bed was on the hard side. I...

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Helpful?
Thank TheOakvillian
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Thank you very much for taking the time to post a review. We are very happy to read you had a pleasant stay; that the staff was attentive and that the price was right. We sincerely appreciate your feedback and we thank your for staying with us. It was our pleasure to have you over!

Soquel, California
Reviewed 13 March 2017

I really hate being a bummer with this hotel, but other than the location, I was extremely disappointed. The people who work at the hotel are pleasant enough, and there is always someone cleaning (which is a major plus, and the only reason that I did not give it a 2), but the noise level is off the charts. Even...

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Helpful?
Thank Vivian O
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Thank you for taking the time to post a review. We are glad to know that you enjoyed our location and that the staff was caring and attentive. On the other hand we are very sorry about the noise other guests made and that prevented you from resting. Some people believe that because they are not at home, they can...

Vancouver, Canada
Reviewed 12 March 2017

What a great find this little hotel was, only four blocks to the Malecon and one block to the beach. Very new and modern and reasonably priced. Rooms are not oversize but still very comfortable. Some have a balcony. I love the fact that they are "eco-friendly" in that you take your key out when you leave and it shuts...

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1Thank disappointedtrave601
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Thank you very much for your review. We are very happy to read you had a pleasant stay, and that you enjoyed our location as much as we enjoyed having you over. Please come back soon, we miss you already!

Arkansas
Reviewed 19 February 2017

GREAT little hotel in a great location! The day staff is excellent-- Ajuliette and Yooina were wonderful. Very clean, but lacking in the amenities that would make it a "5." No refrigerator in room... WiFi was sporadic... bed was hard (we took a mattress topper)... breakfast was good, but rather basic and repetitive. And DO NOT get a room at...

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Helpful?
1Thank bigred
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Thank you for your comments. We are happy to know the staff was welcoming and attentive. We are very sorry on the WiFi, sometimes our carrier doesn't provide causing our guests inconveniences but please accept our sincere apologies. Our debs are orthopedic and they are a little hard for some guests, we are very sorry it was your case. We...

Crescent City, California
Reviewed 5 February 2017

This is NOT a 4 star hotel! Positives: great location, 2 blocks from beach, nice area with many good restaurants and nice staff. Negatives: absolutely gut-wrenching stench in room and bathroom. We were put in the smallest hotel room I have seen in 20+ countries, no closet, uncomfortable beds, 1 pillow, no blanket, 1 towel, stifling inner room with a...

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1Thank Janis D
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Thank you for taking the time to post a review. We are very sorry to read that your stay was not pleasant. We apologize on the smell issue, the city pipelines are really old and it is very hard to get The City to replace them. Thank you so much for staying with us and please accept our sincere apologies...

Kennewick, Washington
Reviewed 17 January 2017

I was looking for breakfast at the unseemly hour of 8 AM and other than Rico Taco Mac where I've eaten several times this was the only place open. Offered a breakfast buffet for 79 pesos so thought give it a try. Pretty good, juices could have been stronger, coffee fine, fruit offerings fresh and tasty. Scrambled Mexican eggs ok...

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1Thank David R
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Thank you for your taking the time to post a review of our restaurant. We are glad to know that it was to your liking and that it finely helped you start your day. Thank you for choosing us, we loved cooking for you!

Seattle, Washington
Reviewed 12 January 2017 via mobile

We stayed one night then off to our condo. Other than a really noisy ceiling fan the room was decent for the price. Clean room, close to the Malecon. The room was $65 which included taxes and fees. Friendly check in. Continental breakfast was decent. Good coffee.

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2Thank NTaylor2012
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Thank you for posting about your one night experience. We are glad to read you enjoyed our rates, staff, coffee and breakfast, we had a great time having you over. Thank you so much for staying with us!

Louisville, Kentucky
Reviewed 11 January 2017

This hotel is located in the central part of the old town of Puerto Vallarta and is a safe walkable distance for everything along the famous boardwalk. There is outside pool on the fourth floor with a view of the sea. A complimentary breakfast is served daily until noon. I had the breakfast each day and found the offerings to...

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3Thank Gary P
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Thank you very much for taking the time to post a review. We are glad to read you enjoyed our breakfast and perfect location. We are very happy to read that overall your stay was a nice experience and so was your visit to Puerto Vallarta. For us, it was a pleasure having you over. Thank you for choosing us...

Melaque, Mexico
Reviewed 5 January 2017

Very nice looking hotel about 1 block from the beach, in a very tourist area, which means, lots of good restaurants and tourist services. There is a Starbucks 2 blocks away for all you good coffee lovers. We had a inside room, which meant we looked out on a cement wall. We said well it should be quiet, no road...

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1Thank David J
Patricia A, Director Comercial at Hotel Portonovo Plaza, responded to this review

We appreciate your feedback. We are pleased to know that the location has been convenient and that the breakfast was to your liking. We regret that there was noise and did not allow him to rest properly.Thank you for staying with us.

Denton, Texas
Reviewed 3 January 2017

While checking in, we could see the beach about 100 yards away, probably less. At one end of the block is a grocery store, at the other, a bank, and across the street are great great tacos at Santo Tacote. The new Malecon is a short walk away and the beach, as already stated, is very close. There's a 24-hour...

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3Thank benjambment
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Thank you very much for such fun and thorough review. We enjoyed reading it, specially the part were you warn future guests about what happens in the airport. We also liked your advice on the eggs, unfortunately we cannot do it given the high percentage of lactose intolerant people we accommodate, bit we will definitively try it at home. We...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located right in Puerto Vallarta’s downtown, three small blocks away from the Famous Malecon! This totally new 45 mid-luxury rooms welcomes all kind of guests, especially those traveling on a budget but without willing to sacrifice comfort, location and style. We provide a wonderful downtown experience for we try to pamper and make all of our guests stay unique. We attend their needs and provide wonderful service. For that, all of our guests leave feeling happy and they keep coming back! ... more   less 

Additional Information about Hotel Portonovo Plaza

Address: Avenida Mexico # 1125 | Colonia 5 de Diciembre, Puerto Vallarta 48350, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $61 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Portonovo Plaza 3*
Number of rooms: 45
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Portonovo Plaza staff and other travellers.
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Questions? Get answers from Hotel Portonovo Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back of the hotel is much quieter.”
disappointedtrave601, 12 Mar 2017 | Read review
“Get a room on the backside.”
bigred, 19 Feb 2017 | Read review
“Get a balcony if you stay here. The Superior room is an inner room and the difference is about $8 a night and worth it.”
937janisd, 5 Feb 2017 | Read review
“keep windows closed and A/C on to greatly lower street noise”
GaryP440, 11 Jan 2017 | Read review
“you may want to ask for room upgrade, if you booked on line, sometimes these are not the best rooms”
davidjU2118MW, 5 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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