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04/06/2017 05/06/2017
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    Hotel Portonovo Plaza

    Avenida Mexico # 1125 | Colonia 5 de Diciembre, Puerto Vallarta 48350, Mexico
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$48
          US$40
          US$48
          US$40
          Traveller (38)
          Room & Suite (150)
          Pool & Beach (39)
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          Overview
          • Excellent32%
          • Very good41%
          • Average17%
          • Poor6%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Fitness centre
          Concierge
          Business Centre
          Rooftop Terrace
          3.0 Star Hotel
          All hotel details
          Buenaventura Grand Hotel & Great Moments All Inclusive
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          2,289 reviews
          #7 of 125 hotels in Puerto Vallarta
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (172)
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          1 - 5 of 172 reviews

          Reviewed 3 weeks ago

          This is a tough review because the folks who work at the Hotel Portonovo Plaza are wonderful, and they wear their heart on the sleeve, BUT, the hotel is minimalist to say the least and from the get-go we didn't like the room. We asked...More

          4  Thank Paulshappy
          Response from Patricia A, Director of Sales at Hotel Portonovo Plaza

          Thank you for taking the time to post such thorough review. We enjoyed reading it and thank you for the positive things you mentioned we feature (the staff, food and location). We take this opportunity to apologize for all inconveniences you experienced. Our hotel was...More

          Reviewed 21 March 2017 via mobile

          Spent one night at the hotel at the beginning of our Mexican trip. First of all, I thought it's location was very good. Just a couple of blocks from the Malecon (the boardwalk). It's on a relatively busy cobblestone street just a block from the...More

          1  Thank TheOakvillian
          Response from Patricia A, Director of Sales at Hotel Portonovo Plaza

          Thank you very much for taking the time to post a review. We are very happy to read you had a pleasant stay; that the staff was attentive and that the price was right. We sincerely appreciate your feedback and we thank your for staying...More

          Reviewed 13 March 2017

          I really hate being a bummer with this hotel, but other than the location, I was extremely disappointed. The people who work at the hotel are pleasant enough, and there is always someone cleaning (which is a major plus, and the only reason that I...More

          Thank Vivian O
          Response from Patricia A, Director of Sales at Hotel Portonovo Plaza

          Thank you for taking the time to post a review. We are glad to know that you enjoyed our location and that the staff was caring and attentive. On the other hand we are very sorry about the noise other guests made and that prevented...More

          Reviewed 12 March 2017

          What a great find this little hotel was, only four blocks to the Malecon and one block to the beach. Very new and modern and reasonably priced. Rooms are not oversize but still very comfortable. Some have a balcony. I love the fact that they...More

          1  Thank disappointedtrave601
          Response from Patricia A, Director of Sales at Hotel Portonovo Plaza

          Thank you very much for your review. We are very happy to read you had a pleasant stay, and that you enjoyed our location as much as we enjoyed having you over. Please come back soon, we miss you already!

          Reviewed 19 February 2017

          GREAT little hotel in a great location! The day staff is excellent-- Ajuliette and Yooina were wonderful. Very clean, but lacking in the amenities that would make it a "5." No refrigerator in room... WiFi was sporadic... bed was hard (we took a mattress topper)......More

          1  Thank bigred
          Response from Patricia A, Director of Sales at Hotel Portonovo Plaza

          Thank you for your comments. We are happy to know the staff was welcoming and attentive. We are very sorry on the WiFi, sometimes our carrier doesn't provide causing our guests inconveniences but please accept our sincere apologies. Our debs are orthopedic and they are...More

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          Sheraton Buganvilias Resort & Convention Center
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          2,289 reviews
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          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Multilingual Staff
          • Room Service
          • Free Parking
          • Meeting Rooms
          • Business Centre with Internet Access
          • Concierge
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$39 - US$74 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 45
          • Reservation Options
          • TripAdvisor is proud to partner with Orbitz, Booking.com, Hotwire, Expedia, Travelocity, Priceline, Hotels.com, Cheap Tickets, getaroom.com, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Hotel Portonovo Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Jalisco >
          • Puerto Vallarta
          Add Photo Photos
          Traveller (38)
          Room & Suite (150)
          Pool & Beach (39)
          Dining (16)
          Hotel & Grounds (37)
          Business Centre & Event Rooms (6)
          Bathroom (5)
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          Questions & AnswersAsk a question
          36teacher
          I'm packing for my up coming trip! I'm only bring a carry on, bringing only very basics. Does this hotel provide beach or pool towels?
          2 March 2017|
          Answer Show all 3 answers
          Response from Patricia A | Property representative |
          Hello! We do provide our guests with pool towels, but we ask our guests to provide us with some form of ID as guarantee, since the towels will lbe removed from the premises (the beach is across the street). Thank you!
          1
          Vote
          yinyangtiger62
          Is the hotel & staff gay friendly and do they treat all guest the same? I've understand the culture of Mexico and their beliefs and have had to cancel other reservations at different hotels due to hostile staff towards gay individuals that were staying there. Thank you in advance for any help.
          28 January 2017|
          Answer Show all 4 answers
          Response from Patricia A | Property representative |
          Hello! We are a very respectful hotel and we don't discriminate based on sexual preference or on any basis for that matter. We are very hospitable and professional and we treat all guests the same. But please be aware that... More
          1
          Vote
          Tara A
          Hi just wondering if you have a 2 bedroom suite at this hotel? I could not find any information on your website.
          30 December 2016|
          Answer Show all 2 answers
          Response from Patricia A | Property representative |
          Dear Traveler, unfortunately the hotel doesn't feature 2 bedroom suites. There are only single rooms with different types of bedding. Thank you for visiting our website and for considering our property for your future stay!
          0
          Votes
          Room Tips
          "Back of the hotel is much quieter."
          Read review
          "Get a room on the backside."
          Read review
          "Get a balcony if you stay here. The Superior room is an inner room and the difference is about $8 a night and..."
          Read review
          "keep windows closed and A/C on to greatly lower street noise"
          Read review
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