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Hotel Mio Vallarta

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Blvd. Francisco Medina Ascencio 2179-A Zona Hotelera Norte, Puerto Vallarta 48333 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
3 people are viewing this hotel
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Free cancellation until 21-08-29
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Free cancellation until 21-08-29
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (120)
Pool & Beach (60)
Room & Suite (24)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 21-02-17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21-02-17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 146 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Redefining the business traveler experience. Echoing comfort and good taste, modern rooms and exclusive amenities. Experience the sophistication in hospitality and comfort. Rooms with carefully selected items; spacious and elegant, with a unique glamor. Hotel MIO puts at your fingertips the best of Puerto Vallarta, while offering first class services and amenities, ideal to cover your travel needs. Just a few minutes from the best beach area; of the exclusive shopping plaza -La Isla- and the Malecon of Puerto Vallarta.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Tennis court offsite
Highchairs available
Paid public parking nearby
Secured parking
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Shallow end in pool
Yoga room
Fitness / spa changing rooms
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Kid-friendly buffet
Outdoor dining area
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Full body massage
Hand massage
Head massage
Massage
Neck massage
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Sun terrace
Sun umbrellas
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
Languages Spoken
English, French, Spanish

Location

Full view
72Somewhat walkable
Grade: 72 out of 100
30Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
124Reviews2Q+A1Room tip
Traveller rating
  • 110
  • 8
  • 1
  • 4
  • 1
Time of year
Traveller type
Language
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  • English
Popular mentions
Lance R wrote a review Apr. 5
1 contribution1 helpful vote
After staying here for some days, I suspect the validity of the positive reviews on service on this website for Mio Vallarta are possibly dubious in my opinion. Just look at the syntax, word choice, etc. Too many unusual commonalities . Anyway, I have stayed in I estimate over 500 hotels in over 10 countries over 25 years, and this is my first time to write a public comment that is not complementary. The physical facility and architecture are very good for a price that is representative of the area, pretty much. However, the operations, organizational culture and service orientation is highly variable and has been atrocious for my wife and I on a few occasions. I have practiced being positive for most of my life, looking for what I can do better myself rather than criticizing others. However, after considering the futures of so many families of employees that are depending on this business at least achieving mediocrity, I feel obligated to say something in hopes they can be promoted to improve. The core issue occurred when the desk said they charged one of my cards for the room only, without leaving a positive saldo for incidentals during the stay. Our recollection is that they did and had recorded all of our card information on a form and put in our file fir that purpose. However, three days later after check in and several signatures to our room without question, we were told that suddenly I must present myself at reception at 10 pm to pay for the latest room service that same evening. And, after I had asked for the gm to come to our room to discuss these disconnects—I would mention this is well past my normal bed time but I was quite forefully told to present myself. Then after going 8 floors down to the lobby, a night manager and desk person was there and I was told the gm was not available. Essentially, they told me we had never given them our credit information for incidentals and needed to do—si o si. At which time I asked to call the police to report that I was worried that my information was possibly misplaced or stolen. At which time they immediately said all was okay for now and we could deal with it the next day and I could speak to the gm. So, I went down the next day, and a young lady presented herself as the gm and essentially apologized but explained that we didn’t leave the saldo. I explained that this logically didn’t make any sense given that we had charged things fir the previous two days and they all cleared fine, and 2) out of over 500 other hotels this has not happened before. So, asked for them to please produce the factura for those initial two days of room service charges that were charged with no problem. And, they said they couldn’t find them and they didn’t exist. Seems just way too hinkey. Further, there were so many other little pain points in this process that I can’t even remember or mention them all, but would just relate that it was very frustrating constantly, to say the very least. By the end of the talk, I also came to learn that she was indeed not even the gm either. But the business manager. I also asked for information on how to contact the owners or parent company or even the gm, but with no success. I would also relate that today I called twice to find out about possible late check out and was hung upon the first ty without any words, and then had their phone just left of the hook the second time. Abd some other smaller points...the room service menu is exclusively by QR code in the room but our room had no placard. And no one ever came after requesting one to provide it. The mixed drink glasses at the pool are expensive, which is fine, but I would estimate 4 ounces in size with two available after adding ice, parties and noise until very late hours, very inconsistent dress code for headers and some just plain unkept casual. Insincere feeling pseudo friendliness in service too. We are checking out tomorrow and staying at a place for a third of the price with equivalent amenities and a welcoming attitude.
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Date of stay: April 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from , Propietario at Hotel Mio Vallarta
Responded 3 days ago
Mr Lance, we are very sorry that you question other people's experiences simply because of a confusion that was not caused by us. We want to remind you that the charge you mentioned was never made and the proof is your bank statement, in which there is only the payment of your stay. We also regret that despite the patience shown by our staff, you consider that you were treated badly. And finally we are very surprised that despite having given you the late check out at no cost, do not mention that. Anyway thank you for staying with us.
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healbarod wrote a review Mar. 2021
Cancun, Mexico162 contributions57 helpful votes
From the moment you arrived you feel the warmth of this place and the ladies at reception really to help you with the check in. Frida was really helpful during the stay. I did see her in lots of areas from reception to hostess by the restaurant and even bringing down our luggage. She was very helpful. Also Ana I saw her plenty of times hostess at the restaurant. I saw her bringing down luggage and even greeting people when they arrived at the motor lobby. These two girls are awesome. Another person I would like to mention is Cesar waiter at the restaurant and rooftop. He was absolutely professional and provided great service. When we head for breakfast he already knew what we were going to order. Before placing the order he would double check if we wanted to place the same order. This hotel has some quality personnel that should be recognized. Now let's talk about the hotel. The hotel is fairly new it opened last year. The price of the stay is worth it. The rooms are cleaned everyday and the personnel does a good job at it. Our stay included breakfast free up to 2 people staying in the room. The food was delicious what we ordered in the restaurant as well as the rooftop. What I loved the most about this place was the rooftop. They had a bar there and they had a dj in the afternoon hour. One of the days there they even had a saxophone player playing. What originally was meant to be a 2 night stay ended up being a 7 night stay. I did not stay in the hotel the whole time, but the days I did stay I was using the pool most of the time. This is not a resort. If you are looking for a hotel to stay in give this place a try. I would like to mention few things. Pets are allowed in this hotel and when they do bring pets they are usually assigned a certain floor. You won't be seeing pets in all the floors. Also the minors are not allowed by the pool. So consider this if you are traveling with children. If you are two adults or more give this place a try. You will love it.
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Date of stay: March 2021Trip type: Travelled with family
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Response from , Propietario at Hotel Mio Vallarta
Responded 1 week ago
It has been very pleasant to serve you, we hope to receive you again on your next trip and we will send your congratulations to our partners, thank you!!
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Jose Razo wrote a review Mar. 2021
Huntington Beach, California2 contributions
This place is awesome!! from the moment we walked in, the beautiful Frida was there to greet us along with the reception staff. Our daily breakfast was truly awesome we looked forward to seeing our greater Anna every morning with a smile that was transparent through the face mask she was wearing our waiter and waitresses Tristian, Dannet, Claudia, & most importantly Wanda who made sure our coffee was prepared fresh and strong every morning. Our pool bartenders Cesar & Alejandro made sure we were taken care of all afternoon with no pressure. Lizeth the pool host was fantastic! We visit Vallarta 4 times a year and this was our first stay at Hotel Mio and I can say we will be back in 2 weeks.
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Date of stay: March 2021
Location
Service
Sleep Quality
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Response from , Propietario at Hotel Mio Vallarta
Responded 1 week ago
Thank you for your visit and your review, we were very pleased with your visit, we hope to see you again soon!!
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Arlene H wrote a review Feb. 2021
La Porte, Texas87 contributions4 helpful votes
We got stranded in Puerto Vallarta for a few extra days due to weather at home. We decided to move from our resort to the Mio. We were very happy that we did. The rooms are very nice and the view from our balcony was amazing. They offer free breakfast, which was very good. The trig top pool was fun and we could see whales out in the bay. You get a lot for the cost!!
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Date of stay: February 2021Trip type: Travelled as a couple
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Response from , Propietario at Hotel Mio Vallarta
Responded Feb. 22, 2021
Hi Arleneh, thank you for staying with us and we hope see you soon again
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Edy Hernandez wrote a review Feb. 2021
Novato, California1 contribution
Excellent service everyone is really kind also very helpful. I’ve stayed here couple times and every time it’s an amazing experience like if it was our first time staying here. Everyone in receptions are very helpful and they resolve any issues. Especially Nilka she’s really kind and very helpful.
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Date of stay: February 2021Trip type: Travelled as a couple
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Response from , Propietario at Hotel Mio Vallarta
Responded Feb. 4, 2021
Thank you for sharing your experience, we hope to see you soon,
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PRICE RANGE
US$68 - US$129 (Based on Average Rates for a Standard Room)
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
178
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Frequently Asked Questions about Hotel Mio Vallarta
Which popular attractions are close to Hotel Mio Vallarta?
Nearby attractions include La Isla Puerto Vallarta (0.4 km), Plaza Caracol (0.3 km), and Cinepolis VIP La Isla (0.2 km).
What are some of the property amenities at Hotel Mio Vallarta?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hotel Mio Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Mio Vallarta?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Hotel Mio Vallarta?
Yes, free parking, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Hotel Mio Vallarta?
Conveniently located restaurants include La Leche, Food Park Puerto Vallarta, and Asador La Vaca Argentina.
Are there opportunities to exercise at Hotel Mio Vallarta?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Hotel Mio Vallarta have an airport shuttle?
Yes, Hotel Mio Vallarta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are pets allowed at Hotel Mio Vallarta?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Mio Vallarta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Mio Vallarta?
The staff speaks multiple languages, including English, Spanish, and French.