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    Mayan Palace Puerto Vallarta

    Paseo de la Marina Sur S/N | Fracc. Marina Vallarta, Puerto Vallarta 48354, Mexico
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    2017-11-26 2017-11-27
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    Traveller (632)
    Room & Suite (222)
    Pool & Beach (186)
    Casa Velas
    1,591 reviews
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    Overview
    • Excellent39%
    • Very good36%
    • Average14%
    • Poor5%
    • Terrible6%
    Travellers talk about
    “marina location” (24 reviews)
    “main building” (35 reviews)
    “ocean view” (62 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    3.5 Star Hotel
    All hotel details
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    Write a Review
    Reviews (933)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 823 reviews

    Reviewed 4 days ago via mobile

    Service overall was good. After a couple of issues with room service and a restaurant visit, we made a Manager aware and he was great and compensated us with a free buffet. It was well handled and we appreciated it. The food was good (love...More

    Thank huckyVancouverIsland
    Reviewed 4 days ago

    Pros- Location: WE were close to the marina and other attractions. It was a short cab ride to the romantic zona and to Vidanta Nuevo. Staff-The staff was amazing. We lost our bags for two days. The hotel was on the phone with the airport...More

    Thank lmlee8901
    Reviewed 5 days ago via mobile

    We were not notified that the property is currently under construction until we checked in. They work 6 days a week with jack hammer, starting at 9 to about 6, pretty much all day. If we had been aware, we would have stayed at their...More

    Thank holomakani
    Reviewed 1 week ago

    Mayan Palace at the Marina in Puerto Vallarta is one of our favorites, because it combines the best of everything! Clean, beautiful rooms; only a few steps to the gym, pool, beach and bay; reasonably priced restaurants and drinks, with Happy Hours several times a...More

    Review collected in partnership with this hotel
    Thank RenoCarolyn2014
    Response from Socialmediamanager1, General Manager at Mayan Palace Puerto VallartaResponded 1 week ago

    Dear Guest, We take great pride in creating incredible vacations and after receiving your remarks, it is great to confirm we have succeeded in doing so for you and your loved ones. We look forward to welcoming you back and continue making your stays memorable!...More

    Reviewed 1 week ago

    We recently did our 1st ever adult only vacation. We have loved the mayan palace in the past however this time it was definitely not the great experience. We had no view and they told us they could not move us although the place was...More

    Review collected in partnership with this hotel
    Thank TaxLady0052
    Response from Socialmediamanager1, Manager at Mayan Palace Puerto VallartaResponded 1 week ago

    Dear Guest: We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We are happy to receive your kind comment about our staff, as they always look to exceed all our guests’ expectations. We are...More

    Casa Velas
    1,591 reviews
    #2 of 123 hotels in Puerto Vallarta
    1.1 km
     
    Grand Luxxe Nuevo Vallarta
    3,007 reviews
    #2 of 28 hotels in Nuevo Vallarta
    4.2 km
     
    The Grand Bliss
    709 reviews
    #3 of 28 hotels in Nuevo Vallarta
    4.6 km
     
    Velas Vallarta
    3,744 reviews
    #6 of 123 hotels in Puerto Vallarta
    1.1 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$100 - US$350 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 On the Beach Hotel in Puerto Vallarta
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 179
    • Reservation Options
    • TripAdvisor is proud to partner with TripOnline SA so you can book your Mayan Palace Puerto Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    • Also Known As
    • Mayan Palace Puerto Vallarta Hotel Puerto Vallarta ,
    • Wyndham Puerto Vallarta ,
    • Puerto Vallarta Mayan Palace ,
    • Mayan Puerto Vallarta
    Add Photo Photos
    Traveller (632)
    Room & Suite (222)
    Pool & Beach (186)
    Dining (79)
    Hotel & Grounds (410)
    Bathroom (5)
    Family and Play Areas (3)
    Business Centre & Event Rooms (2)
    Nearby
    Sponsored by:
    Velas Vallarta
    3,744 reviews
    1.09 km away
     
    Casa Velas
    1,591 reviews
    1.08 km away
     
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    Ask a question
    Questions & Answers
    kathyjoy63
    1 November 2017|
    AnswerShow all 2 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    donolson64
    17 October 2017|
    AnswerShow all 2 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    Stuart S
    9 October 2017|
    AnswerShow all 9 answers
    Response from RobVera | Reviewed this property |
    Some do but some DO NOT
    1
    Vote
    Room Tips
    "Get a room facing the marina instead of ocean view. That is the side that is being worked on"
    Read review
    "We were on the 4th floor of the main building, and had wonderful views of cruise ships, sailboats, and..."
    Read review
    "No view and very old."
    Read review
    "The studio was very good. Had a refrigerator and coffee pot. Others we stayed at had nothing. It would be..."
    Read review
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