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Mayan Palace Puerto Vallarta

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Mayan Palace Puerto Vallarta
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776 Reviews from our TripAdvisor Community

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Showing 687: English reviews
Portland, Oregon
Reviewed 4 weeks ago via mobile

OMG love the poolside guys at Mayan Palace!!! Ivan in particular has been so sweet and helpful, he puts the joy in squad!! Thank you Ivan and all of the wonderful employees that are making our trip so special 🙌🙌🙌❤️❤️❤️

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Thank robinthebomb
Austin, Texas
Reviewed 4 weeks ago

My husband and I spent six nights here. We were in a hotel room on the ocean side of the building. The room was very standard as far as hotel rooms go; two beds (which they pushed together for us to make one giant bed), decent size bathroom (shower, no tub), one chair and a small desk, and balcony. The...

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Thank sdunahoo
Bolivar, Missouri
Reviewed 4 weeks ago

Pros: Beautiful landscaping everywhere. Staff was very friendly, courteous and helpful. Room was a one bedroom with queen bed and big bathtub with jets in the room, as well as tv and small sitting area. The living room had two couches that made into four trundle beds, and a tv. Both living and bedroom opened onto a balcony overlooking a...

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1Thank Sandy E
Boston, Massachusetts
Reviewed 4 weeks ago via mobile

We are so fortunate to come to this piece of heaven! When you pull up here and the cab door is opened first words are welcome home! Bell boys headed by Jose are great. Front desk crew is so kind and accommodating. They really go out of there way to help you! Carolina Consuelos and Rosaria. It's nice to come...

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Thank c t
Reviewed 4 weeks ago

The activities by the joy squad are all excellent Candela, Oscar, Norma, &Carmen all are very enthuastic, outgoing, always showing happiness and laughter. The games are always happy and joyful when they are dealing the games, Candela is always laughing and joyous making sure everyone is included.

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Thank Connie M
Chicago, Illinois
Reviewed 4 weeks ago

I am a Grand Mayan owner, but prefer the location and size of the Mayan Vallarta. Over the years your expansions are not favorable for me. It would be great to have Grand Mayans on a smaller scale, therefore the idea of building a Grand Mayan Vallarta is great. I have been to Acapulco and Rivera Maya many times in...

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Thank maxwellgdm
Reviewed 4 weeks ago via mobile

First let me say that it is a beautiful well kept resort. OK now the bad, if you like to use the internet , this is not the place to stay.Wifi is horrible and when you connect ,dial up is faster.next they bill you per device 950 pesos per week.right now that's about $47.50 us for each device, phone, tablet,laptop...

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Thank John D
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear Guest: Thank you for choosing Mayan Palace for your vacation and for sharing your review with us. It is nice to learn you think our property is beautiful. However, we regret that your stay was not as you were expecting. Rest assured that your comments will be taken into consideration in order to provide our guests everything that they...

A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

Candela is one of the best JoySquad people I have had the pleasure of meeting his friendly personality and is extremely out going. He is willing and so patient to help the elderly with all the entertainment. Candela,norma,carmen and Oscar!!🎈❤️😘😘

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Thank A TripAdvisor Member
Reviewed 15 January 2017 via mobile

This is our second year in a row to stay at the Mayan Palace by the Marina in Puerto Vallarta. If there was a way to give it 4 1/2 stars I would only because we had NO view outside our balcony and slept in double beds though we requested a king sized bed with a view. Nevertheless, the beauty...

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Thank Jamie B
Reviewed 13 January 2017 via mobile

The jöySquad team was extremely excellent candela he did a great job doing bingo,Black Jack And also in the night shows like karaoke and Casino night and oscar,carmen and Norma were too helpful all the staff was very helpful and made our vacation enjoyable obviously we will be back to this paradise with our friends of the jöySquad team and...

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1Thank john g

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Mayan Palace Puerto Vallarta

Address: Paseo de la Marina Sur S/N | Fracc. Marina Vallarta, Puerto Vallarta 48354, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $131 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mayan Palace Puerto Vallarta 3.5*
Number of rooms: 179
Also Known As:
Mayan Palace Puerto Vallarta Hotel Puerto Vallarta
Wyndham Puerto Vallarta
Puerto Vallarta Mayan Palace
Mayan Puerto Vallarta
Hotel Style:
#26 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Puerto Vallarta staff and other travellers.
87 questions
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Questions? Get answers from Mayan Palace Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If in a room above the lobby it isn't a huge deal to have ocean view as a long ways from the ocean.”
 of 5 bubbles 450alc, 18 Feb 2017 | Read review
“Depends on how you booked and through what service..feel they discriminate against Interval International reservations..”
 of 5 bubbles linda8st, 15 Feb 2017 | Read review
“only room available was a studio. would be great if at least there was a coffee pot in the room.”
 of 5 bubbles georgesO3579YK, 14 Feb 2017 | Read review
“no recommendation”
 of 5 bubbles marlenel917, 14 Feb 2017 | Read review
“Beautiful view&sitting balcony in back building”
 of 5 bubbles 517melc, 13 Feb 2017 | Read review
5 of 5