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Mayan Palace Puerto Vallarta

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Mayan Palace Puerto Vallarta
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804 Reviews from our TripAdvisor Community

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Showing 714: English reviews
Chicago, Illinois
Reviewed 2 July 2013

This review is going to be in 2 seperate parts: 1st the employees of this resort are amazing! The food at the buffet was very good and I would love to stay here again. I loved the pools as they were very large so you never felt crowded. Also the ocean is right at the resort, I agree with other...

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1Thank Trevetteb
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear Trevetteb: We truly appreciate you taking the time to provide us with your thoughtful feedback of your stay at the Mayan Palace. We really thank you for your kind comments about our staff, the food and the resort’s pool area. We are also very happy to learn your overall experience at our resort was great. Your comments are always...

Chicago
Reviewed 18 June 2013

Mayan did it all from arrival to departure. Transportation from airport to Mayan was complimentary. We were greeted "welcome back" upon arrival, plus they take the numbers of all arriving/departing cabs in case you left anything. Our trip was for two weeks and check in was efficient as well as clerks remembered us. Our view was stunning, room clean, no...

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Thank mrchicago
North Bergen, New Jersey
Reviewed 11 June 2013

A friend and I just returned from a week at this resort. We made the reservation through an RCI exchange. We found everything perfect, exactly what we were looking for but I have to agree with other TA contributors, the only way to get a really nice room is to sign up for the torturing timeshares presentation. We surrendered to...

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Thank Auntraveler
Moraga, California
Reviewed 5 June 2013

We stayed here for a week and it was absolutely wonderful! The staff was really attentive and nice and we would definately go back. Yes, you do have to be careful with the Presentation people and make sure that everything is written down when you agree to it but overall we felt it was a wonderful place to stay and...

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2Thank Carol D
San Lorenzo, California
Reviewed 1 June 2013

We just returned from a week at the Mayan Palace. This was our first time to PV and I won't base it on our stay here, I mean the room was ok, it was big and had most everything you would need but it was old, the furniture was worn out (especially the bed) and well it's just very out...

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Thank LAMCD258
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear LAMCD258: Thank you so much for choosing our Mayan Palace for your vacation and for sharing your review with us. Comments like yours enable our continued pursuit of improvement for perfection on our daily performance. It appears as though not all your expectations were met. Rest assured that your feedback will be taken into consideration as it helps us...

Richmond, Canada
Reviewed 31 May 2013

The resort has an impressive entrance, it's beautiful, clean, lots of pools, the grounds are well kept, and we had a very spacious 1 bedroom suite, with a soaker tub, big shower, a patio cool pool, full kitchen, dinning room/living room, and lots of room ! The Bell hops were so great, helped with groceries, etc. They offer a few...

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1Thank YadrankaT
Fresno, California, United States
Reviewed 28 May 2013

We stayed at the Mayan Palace as a timeshare exchange and enjoyed it thoroughly. It was clean, service was attentive but not overwhelming. The room (we had a two bedroom) was very spacious and nicely decorated. The kitchenette was sufficient and well stocked. We walked to the Mercado Commercial and bought breakfast, snack and lunch items which made the visit...

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4Thank LaurieTJ
Reviewed 22 May 2013

We just visited here for the timeshare presentation. Resort looked amazing and the beach was nice. DO NOT GO TO THE TIMESHARE PRESENTATION!!!! Google "Vida Experience" first. It was the worst experience of our trip.

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7Thank Dustin78
Boulder, Colorado
Reviewed 18 May 2013

I got a free week at the Mayan Palace Marina Vallarta for signing up for a vacation club. I had a 2-bedroom suite all to myself (none of my friends or family could make the trip -- I asked everybody I knew!) for seven nights, May 10-14. I couldn't have asked for a better vacation. Check-in was a breeze; I...

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4Thank erdehoff
Seattle, Washington, United States
Reviewed 15 May 2013

This is an older property, but well maintained. The grounds are beautiful and the rooms were very clean. The staff is so kind and attentive. They followed up on any of our requests. Painting was being done in a room below us and once we reported the fumes bothering us a man was sent from maintenance and immediately stopped the...

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1Thank Gail S

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Mayan Palace Puerto Vallarta

Address: Paseo de la Marina Sur S/N | Fracc. Marina Vallarta, Puerto Vallarta 48354, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $133 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mayan Palace Puerto Vallarta 3.5*
Number of rooms: 179
Also Known As:
Mayan Palace Puerto Vallarta Hotel Puerto Vallarta
Wyndham Puerto Vallarta
Puerto Vallarta Mayan Palace
Mayan Puerto Vallarta
Hotel Style:
#22 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Puerto Vallarta staff and other travellers.
93 questions
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Questions? Get answers from Mayan Palace Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Master rooms are just a hotel room. Do not have a fridge, coffee pot or microwave. If you want a kitchen area, need to book a one or two bedroom suite.”
 of 5 bubbles 987juned, 20 Mar 2017 | Read review
“Overlook the pool,the Ocean shones behind it”
 of 5 bubbles RonH284, 17 Mar 2017 | Read review
“Do their all day presentation and you might get a good room”
 of 5 bubbles 790reneeh, 16 Mar 2017 | Read review
“Upper level, ocean view.”
 of 5 bubbles D3692UWkenc, 14 Mar 2017 | Read review
“Rooms are plain and simple and clean. Nothing fancy. This year we stayed in the building closet to the lobby which was great. We had a beautiful view!”
 of 5 bubbles SuzieQ1105, 9 Mar 2017 | Read review
5 of 5