We went for a long girls weekend and were not disappointed!!! The staff is amazing...especially Juan❣️ He took care of us all weekend and even saved us cabanas on the beach our last day. He and Miguel are the dream team when it comes to tropical concoctions 🍹. Ulysis is also fabulous! He did everything he could to help us get the most delicious meal when we were not especially enjoying what we had chosen for dinner that night. All in all it is a great place to stay the staff is awesome and very helpful, would love to go again when more of the resort is open.
From check in to check out , excellent service. Clean rooms . Well maintained grounds. Front bellman Marco and coffee shop lady ? Esmarelda became friends. Main building bartender and sushi bar waitress remembered what I drank and how I liked them made. My only complaint would be that out of 9 days of meals theree were a couple so so meals. It seems like some of there cream or cheese based sauces were rather thin. I wanted to use their free kayaks but it was always too rough.
We stayed four nights and had an amazing time. Group of six girls on a birthday celebration trip. The property was beautiful, especially the Hacienda side (adults only). The best part of the trip was the staff. Juan, Miguel and Ulises to name a few. Juan delivered us drinks all week with a friendly smile. He knew what we liked and made suggestions for new drinks to try. Miguel made the most delicious drinks at the bar. The specialty drinks were fresh and tasted great. The Mexican and French restaurants were our favorite. We didn’t enjoy our meals at the Italian restaurant the last night and Ulises offered to bring us a meal from a different restaurant. He went above and beyond to make sure we were happy. Our favorite meal was the stuffed pablano from the Mexican restaurant so that is what they made especially for us. I have stayed at many all-inclusive resorts throughout Mexico but the Hilton PV was definitely one of the best to date. Amazing beach, great adults only pool at the hacienda (feels like it’s own oasis), an infinity rooftop pool with sushi bar (great for sunset). We truly loved our stay and want to return once the resort is fully reopened to experience all of the amenities. Even though some restaurants ands areas were closed, we didn’t feel deprived in any way. Just curious what it will be like all it’s glory. Location was great! Ten minutes from airport or downtown boardwalk. It really has it all!…
Our stay at the Hilton was Great! Their COVID protocol made us feel feel safe and they provide free covid testing which you need to get back into the US. Our room was very nice we stayed on the La Hacienda side. The best part of our stay was the Spa the ladies Gabriola, Elizabeth, and Liliana were WONDERFUL! our messages were so relaxing that my friend fell asleep.
We stayed her for a few days in April during a busy time, and the service and amenities were great. Our kids had a great time in the pool and on the beach and the sunsets were magic. We enjoyed the food and drinks all day and only left the hotel once to eat away. The location is superb. Very close to la isla - a big mall, and the marina for day trips on the ocean. All in all an amazing stay and well be back again next year for sure .
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