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Hilton Puerto Vallarta Resort

Bookit.comUS$183*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hilton Puerto Vallarta Resort
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2,443 Reviews from our TripAdvisor Community

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Showing 1,722: English reviews
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Ajax, Canada
Reviewed yesterday NEWvia mobile

I went with my wife and 2 girls aged 2 and 4 this April. The resort is small as mentioned in other reviews, but wasn't too busy. The food was good in the buffet and the snack bar. The French restaurant is for adults only but we got the menu for the French at the Mexican restaurant just by asking....

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Helpful?
Thank Haroonie
Banning, California
HOTEL’S FAVOURITE REVIEW
Reviewed 21 March 2017

We came to celebrate my wife's birthday on March 19th. Liset & Paola (Hilton Honors Rep). made sure our needs were met. Each day at each restaurant my wife had someone sing " Las Mananitas" birthday song in Spanish. The staff remembered us and gave us personal service. I want the management to know that Ivan Leon went out of...

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2Thank RamonSalcido
About Hotel's Favourite Review
london
Reviewed yesterday NEW

My daughter and I headed to the Hilton in Mexico for our annual easter family break. The hotel is great! Maintenance is excellent throughout and the hotel itself is clean and the staff are friendly and helpful! We stayed in a seaview junior suite with hot tub on the balcony, the room was fantastic, huge and amazing views of sunset...

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Helpful?
Thank scemh
Akron, Ohio
Reviewed 2 days ago NEW

Our family was there for spring break. There was a little construction going on outside of our door but it seemed to start after we were up for the day and they were done before dinner. The pool was very nice and the water clean. The all inclusive was ok. Breakfast was good and always had a nice selection. Dinner...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Kim E
Reviewed 2 days ago NEW

This was our first All Inclusive vacation. It was excellent and we had a terrific experience at the hotel. If you travel here make sure you contact the hotel and have a ride service made available. This could not have been easier. We also rented a cabana every day. The staff was great and the food was excellent.

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Helpful?
Thank Robclaus
Saint Paul, Minnesota
Reviewed 2 days ago NEW

My wife and I love this hotel, have been repeat customers, and will continue to be! Overall the experience was still very good, they just repeatedly missed on a few things, which makes me believe they have lost a little focus while working on taking over the Hotel just to the north. Yes that's what I said, they are taking...

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1Thank mspreh
Reviewed 2 days ago NEW

wonderul experience, kids friendly and great service, great location and very clean. Restaurants are great and delicious food. Kids activities, spa and a nice bar to enjoy a nice evening. Close to the Malecon

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mariamE326NO
Seattle, Washington
Reviewed 3 days ago NEW

This was our first trip to Mexico and I can honestly say that it was one of the best vacations we have ever had. Don't listen or pay attention to what the news tell you. Puerto Vallarta is a safe tourist area. It is so safe that my family and I actually went to local restaurants, not tourist traps, and...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Regis B
JORGE V, General Manager at Hilton Puerto Vallarta Resort, responded to this review

Attn. Mr. Regis B I want to thank you for selecting Hilton Puerto Vallarta Resort hotel for your recent stay and for taking your time to share your opinion about our service and facilities. We appreciate your feedback and we are very happy to learn your have enjoyed and found Puerto Vallarta as a safe destination for all tourist visitors....

London, United Kingdom
Reviewed 3 days ago NEW

We said goodbye to an amazing, relaxing 2 weeks on the Pacific coast of Mexico. Especially loved lunchtimes in the roof top infinity pool, watching the pelicans diving into the Pacific for their lunch while we indulged in sushi and good wine, while basking in the sunshine. We had views of amazing sunsets from our balcony every night and the...

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1Thank SteveJohnNewbury
Seattle, Washington
Reviewed 4 days ago NEW

Do not ever stay here. They have bed begs (I have pictures). They have a ton of stains on their sheets (I have pictures). The elevator has broken wood on the floor (safety hazard as it almost hit my fiancé in the face when we stepped in). The hotel manager did not care when I filed a complaint.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank stepfonh2017
JORGE V, General Manager at Hilton Puerto Vallarta Resort, responded to this review

Attn. Mr. Henry Stepfon Thank you for selecting us for your recent stay and for taking your valuable time to share your opinion about our service and facilities. We offer you our most sincere apologies because the level of service offered with the cleaning of the room was not up to our standards and specially broken wood in the elevator....

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Spa
  • Pool
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Spa
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The new Puerto Vallarta Hilton Resort, awarded the AAA Four Diamond award, offers an All-Inclusive beachside experience, which includes with your stay: breakfast, lunch and dinner daily – buffet and a la carte – snacks at the pool area, 24-hour room service, limitless domestic and international beverages including house wine (by the glass), in-room mini bar restocked daily, daytime activities, fabulous recreational amenities such as kayak rentals, live nightly entertainment, and more, all set in a magnificent beachfront location. Lounge on cabanas, directly adjacent to our courtyard-style glamourous infiniti pool. Enjoy panoramic views of Banderas Bay with cruise ships embarking nearby and guestrooms with mountain views of the magnificent Sierra Madres and ocean views. With two towers, we have a variety of guestrooms available, including fantastic suites with private balcony whirpools. Enjoy multiple onsite dining options while choosing to dine indoors or al-fresco on our various veranda levels overlooking our beautiful Pacific ocean sunsets. Kids and parents alike will enjoy the Kids Club, featuring entertainment and activities to truly inspire and allow parents some free time to explore. Be sure to find some time to indulge in our onsite spa Ki as well. We're just minutes from the airport and the cobblestone streets of downtown. Experience a truly magnificent vacation at the Hilton Puerto Vallarta Resort. ... more   less 

Additional Information about Hilton Puerto Vallarta Resort

Address: Ave De Las Garzas 136 | Zona Hotelera, Puerto Vallarta 48333, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $268 - $616 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Puerto Vallarta Resort 4.5*
Number of rooms: 259
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Despegar.com, Hilton Hotels Direct, Travelocity, Hotels.com, Hotwire, HotelQuickly, getaroom.com and Cancelon so you can book your Hilton Puerto Vallarta Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#17 Family Hotel in Puerto Vallarta
#19 Spa Hotel in Puerto Vallarta
#20 Luxury Hotel in Puerto Vallarta
#23 Romantic Hotel in Puerto Vallarta
#26 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Puerto Vallarta Resort staff and other travellers.
319 questions
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Seattle, Washington

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Questions? Get answers from Hilton Puerto Vallarta Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“junior suite with hot tub a must!!!!”
scemh, 25 Apr 2017 | Read review
“Ask for rooms to face the beach and have a hot tub!”
SteveJohnNewbury, 23 Apr 2017 | Read review
“Rooms on higher floors are probably quieter as the lobby has concerts most evenings. Quiet hours appear to start at 11.”
anjaliatal, 21 Apr 2017 | Read review
“High floor. ocean view”
nathanb410, 19 Apr 2017 | Read review
“Rooms that are on the main building are great! Building that belongs to the lobbie.”
cafsedona, 19 Apr 2017 | Read review
5 of 5
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US$183* /night
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Booking.comUS$289
Despegar.comUS$260
Hilton.comUS$289
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*Disclaimer
Prices are for 1 room, 2 adults
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