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2018-01-28 2018-01-29
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    Hilton Puerto Vallarta Resort

    Ave De Las Garzas 136 | Zona Hotelera, Puerto Vallarta 48333, Mexico
    +1 855-605-0316
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    2018-01-28 2018-01-29
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     26 people are viewing this hotel
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    US$409
    US$259
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    Traveller (1483)
    Pool & Beach (475)
    Room & Suite (348)
    Overview
    • Excellent47%
    • Very good29%
    • Average14%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sushi bar” (164 reviews)
    “diamond member” (43 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Kids Club
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hilton Puerto Vallarta Resort
    Special Offer: Double Points, Every Stay
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,859)
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    1 - 5 of 1,990 reviews

    Reviewed 2 days ago

    Nice place with excellent and very friendly staff. Some things are a little dated but overall the facility is clean and well kept and again great staff. Buffet was good with many choices. The Brazilian meal at fogo’s was a great experience with10 differ meats/treats...More

    Review collected in partnership with Hilton Hotels & Resorts
    3  Thank gdcr5910
    Response from Paulina F, Guest Relations Manager at Hilton Puerto Vallarta ResortResponded yesterday

    Dear gdcr5910; Thank you for each Word you typed about our great resort, all the team in Hilton Puerto Vallarta will be waiting for your return, hoping it could be soon. Paulina Franco. Guest Relations Manager.

    Hotel's Favourite
    Reviewed 27 November 2017

    This was our second stay here and even better than our first. Aside from a rather tired room - albeit with a wonderful view - this beach resort is the best in our experience. Unlike so many other all-inclusive, the Hilton provides a totally relaxed...More

    4  Thank novascotiakate
    Response from Paulina F, Guest Relations Manager at Hilton Puerto Vallarta ResortResponded 29 November 2017

    Dear novascotiakate; It is always an honor for us to read the experience of each of our travelers. In your case, it is gratifying for us to know that it has been your second visit even better than the first one. You enriches us in...More

    Reviewed 4 days ago

    Beautiful boutique style resort Great staff good food especially the sushi & French restaurant Adult pool was fun relaxing with amazing views Bathrooms were a lil odd but over all very nice. I will definitely stay there again 👍👍More

    Review collected in partnership with Hilton Hotels & Resorts
    3  Thank J8744PNbrianm
    Response from Paulina F, Guest Relations Manager at Hilton Puerto Vallarta ResortResponded yesterday

    Dear J8744PNbrianm; Thank you so much for your review. For all the team members of Hilton Puerto Vallarta were an honor to received you as our most important guest. It will be a pleasure tu have you again with us and enjoy more together. We...More

    Reviewed 4 days ago

    We returned to the Hilton the first week of January. We found the hotel to be busy but not crowded. We did feel the staff struggled keeping up with demand of towels. for the pool and room. and some food in the buffet. The pool...More

    Thank StarLynn11
    Response from Paulina F, Guest Relations Manager at Hilton Puerto Vallarta ResortResponded 2 days ago

    Dear StarLynn11; Thank you so much for your fantastic review! In Hilton Puerto Vallarta, all the team members we feel so thankful to read that your stay with us was so great! We wish that you can return soon, ann enjoy a few more days...More

    Reviewed 5 days ago

    Overall a great stay. Hotel has a positive energy and Value as an all inclusive resort. Some frustration getting the room serviced but clean towels were always available. Would stay again. Very good SPA facility.

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank 903judithk
    Response from Paulina F, Guest Relations Manager at Hilton Puerto Vallarta ResortResponded 3 days ago

    Dear 903judithk; Thank you for sharing your opinion with us, This is so valuable for us, we will be making the improvment necesary to ensure your satisfaction always. Wish you come back soon. Paulina Franco. Guest Relations Manager.

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Spa
    • Pool
    • Beachfront
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Spa
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$226 - US$551 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Family Hotel in Puerto Vallarta
    • #21 Luxury Hotel in Puerto Vallarta
    • #23 Romantic Hotel in Puerto Vallarta
    • #26 Spa Hotel in Puerto Vallarta
    • #32 On the Beach Hotel in Puerto Vallarta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 259
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Hilton Puerto Vallarta Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    Add Photo Photos
    Traveller (1483)
    Pool & Beach (475)
    Room & Suite (348)
    Dining (228)
    Hotel & Grounds (798)
    Bathroom (26)
    Family and Play Areas (9)
    Business Centre & Event Rooms (4)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    CCplus4
    10 January 2018|
    Answer
    Response from Jor-El159 | Reviewed this property |
    No kids are allowed at the sushi bar but they often serve sushi at the usual buffet. You would probably have no problem taking sushi from the adult pool to your kids if you wanted to. Or they might even bring it to you, the... More
    1
    Vote
    wenoMinnesota
    9 January 2018|
    AnswerShow all 2 answers
    Response from mom22Saskatchewan | Reviewed this property |
    I only saw people smoking in the uncovered area near the lobby bar. Not around the pool and not on balcony.
    0
    Votes
    beanie92r
    8 January 2018|
    AnswerShow all 6 answers
    Response from geoaiii | Reviewed this property |
    Unfortunately one's opinion of the food is subjective. I have heard many complaints about it. However, although the food was not GREAT is certainly was not bad. It was above average taste wise and there was a lot of... More
    1
    Vote
    Room Tips
    "Bring your own lounge chair or be a knob and put towels on them so no one else can use it. I might have words..."
    Read review
    "6th floor has good views"
    Read review
    "take the upgrade...."
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    "Get a beach view room. We didn't and wish we had."
    Read review
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