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Grand Park Royal Puerto Vallarta

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Eje Vial Carretera Costera a Barra de Navidad Km 8.5 Zona Hotelera Sur, Puerto Vallarta 48390 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$183
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US$309
US$135
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Free cancellation until 21-12-03
Booking.comUS$152
TravelocityUS$183
ZenHotels.comUS$309
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (646)
Room & Suite (77)
Dining (48)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20-07-23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Park Royal Puerto Vallarta
Updated 20-07-23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#49 of 149 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Located at the south of Bay of Banderas in front of the Pacific Mexican Ocean, in the 5.3 mile of the federal road to Barra de Navidad. Grand Park Royal Puerto Vallarta ffers 226 rooms and suites, for travelers looking for a private beach. All-inclusive plan, unlimited meals drinks & snacks. Guest enjoy in the four restaurants: buffet-type one, three a la carte Italian, Mexican and seafood cuisine. Snacks, 4 bars. There is a 24-hour room service (One service free daily), daily restocked in-room mini bar, Wi-Fi, live entertainment, kids’ activities, fitness center, spa & two dreamy swimming pools, including one kids pool.
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Full view
Property amenities
Free parking
Free internet
Pool
Bar / lounge
Beach
Aerobics
Babysitting
Conference facilities
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Entertainment staff
Evening entertainment
Banquet room
Meeting rooms
Facial treatments
Full body massage
Massage
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
VIP room facilities
Iron
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Spanish
1233Reviews167Q+A27Room tips
Traveller rating
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  • 63
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Popular mentions
Sergio Loyola wrote a review Yesterday
1 contribution
- Lack of customer service - Food at buffet was nasty! (Made us all sick) - Dinner reservations are impossible to get unless you get in line at the hotel by 1pm, (I was told by another couple) so don’t go out and explore during the day! (They don’t accept reservations over the phone either) - Room a/c unit is SUPER loud (hard to sleep) - Drinks were average. Had to show $$ ahead of ordering if there was a line. - Not much night life outside of a small band
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Date of stay: June 2021Trip type: Travelled with family
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Response from Park Royal Pv, Atención al huésped/Recepción at Grand Park Royal Puerto Vallarta
Responded yesterday
Dear Wander55538115029: Thank you for your review regarding your recent stay at Grand Park Royal Puerto Vallarta. We sincerely value all your contributions worded by yourself, and your feedback will be helping us our ongoing services may improve for our esteemed guests. We are sorry for inconveniences exposed regarding customer service, dinner reservations, room air conditioning, drinks and we particularly are sorry because of supposedly nasty food, but we do not have another documented report of damage food with the rest of the guests. Our Chefs use proper food safety practices when handling food and meets our quality standards that the Resort offer. However, our focus will be on this, and rest of issues exposed, so, those situations will not repeat themself. We are looking forward to welcome you again soon. Cordially yours, Guest Service.
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lillianjd wrote a review Jun. 14
1 contribution
It was difficult to reserve at the restaurant and burgers and frys were made everyday at the pool. They should provide different snacks each day. Overall my experience was okay. I would not recommend this place.
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Review collected in partnership with this hotel
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Park Royal Pv, Atención al huésped/Recepción at Grand Park Royal Puerto Vallarta
Responded 6 days ago
Dear Lillianjd: Thank you for your review regarding your recent stay at Grand Park Royal Puerto Vallarta. We are sorry for the level of assistance received surrounding the food variety and did not live up to your expectations. We would like to address this with you further. We look forward to hearing from you and being of further assistance. Cordialy Guest service.
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Jeff P wrote a review Jun. 9
2 contributions
We all had an amazing dinner tonight in the buffet. The wait staff team of Juan Carlos, Nanci, David, Jesus and Tcodoro were the best and made us feel so welcomed and special!! Thank you for all you do for the guests!!
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Date of stay: June 2021Trip type: Travelled with friends
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Response from Park Royal Pv, Atención al huésped/Recepción at Grand Park Royal Puerto Vallarta
Responded 1 week ago
Dear JeffpN4818OM: Thank you for your recent stay at Grand Park Royal Puerto Vallarta: Our main committed is make your stay the most enjoyable experience, that is why any kind of comments is greatly valued by us. Thank you for highlighting the customer service provided by our Staff, we kindly will share your comments with our team of Juan Carlos, Nancy, David, Jesús, and Teodoro. We look forward to welcome you back and go up to your expectations. Cordially, Guest Service.
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G R wrote a review Jun. 8
Los Angeles, California9 contributions8 helpful votes
+1
We booked two rooms for my Wife and Daughter and I. We stayed for 7 nights. This is a All Inclusive Hotel with 3-4 Restaurants and a Buffet style restaurant. Our visit was with Covid regulations and was very strictly enforced. All the precautions that were taken by the staff made our stay comfortable. The Hotel was not full to capacity so it seemed like some of the amenities were a little restricted, for instance the Bars and Bar areas were closed really early at 8pm on some nights. The cost was reasonable for what was offered. The Staff made the visit more enjoyable and were very attentive to your needs and requests. The Good -All ocean front rooms with great views. -The Italian Restaurant Veranda was the best we were very well taken care of by David and his Staff Jesus, Gabriel and Edwin. -Staff at Coffee Shop and the Buffet were very friendly always stopped to chat and made sure you were taken care of. The Bad -Only issue there was not much entertainment in the evenings. -The Beer was never served cold enough. Overall for the cost was reasonable for what was offered and compared to other higher end all inclusive Resorts the stay was comfortable and enjoyable.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Park Royal Pv, Atención al huésped/Recepción at Grand Park Royal Puerto Vallarta
Responded 2 weeks ago
Dear GR: Thank you for choosing to stay at Grand Park Royal Puerto Vallarta. We appreciate for sharing us your experience. Provide our guests with a memorable experience is our main goal. It is truly a privilege to know that your expectations were really exceeded even and our amazing staff made your holiday awesome. Nevertheless, we are sorry to read for the disappointments you experienced regarding evening’s entertainment and beer temperature. Please accept our most sincerely apologies. Your comments were appreciated, and they will help us continually improve and achieve guest satisfaction. We hope you will give us another opportunity to show you all we have improved. Cordially, Guest Service.
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Alyssa G wrote a review Jun. 7
10 contributions
+1
Everything about this hotel was so nice. We got in a couple hours before actual check in time, but Israel at the front desk was so so helpful and gave us accommodations for activities on the resort to do while we waited. The room was a beautiful top floor room with a tremendous ocean view. We got to see the sunset and overview of the skyline each day!! The rooms were cleaned everyday with toiletries replaced. EVERY resort staff was so helpful and nice. I especially loved their “funtastic team” the little games and events they had for guests made the experience so much better. We got to partake in the mixed drink tutorial/tasting. You can tell they try their hardest to make everything smooth and as fun as possible for their guests.
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Date of stay: June 2021Trip type: Travelled with friends
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Response from Park Royal Pv, Atención al huésped/Recepción at Grand Park Royal Puerto Vallarta
Responded 2 weeks ago
Dear Alyssabrittney: Thank you for staying at Grand Park Royal Puerto Vallarta and for sharing us your wonderful experience, it is highly valuated for us. We are happy to hear that you enjoyed our cleaned installations, beautiful room wih tremendous ocean view and carried back pleasant memories about your stay especially from our attentive and knowledgeable staff as Israel, “Funtasic Team” and barmans with the mixed drink tutorial/tasting. We will truly humbled if you will choose us again during your next visit to Puerto Vallarta to go beyond your expectations. Cordially yours, Guest Service.
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PRICE RANGE
US$127 - US$355 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN PLUS Suites Puerto Vallarta
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
228
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Frequently Asked Questions about Grand Park Royal Puerto Vallarta
Which popular attractions are close to Grand Park Royal Puerto Vallarta?
Nearby attractions include Act2PV (7.3 km), Lucy's CuCu Cabana (7.2 km), and Cassandra Shaw Jewelry (7.2 km).
What are some of the property amenities at Grand Park Royal Puerto Vallarta?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and a pool.
What food & drink options are available at Grand Park Royal Puerto Vallarta?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Grand Park Royal Puerto Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to Grand Park Royal Puerto Vallarta?
Conveniently located restaurants include Maria Baja, The Top Sky Bar & Restaurante, and No Sé Nada Bar y Restaurante.
Are there opportunities to exercise at Grand Park Royal Puerto Vallarta?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Grand Park Royal Puerto Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Park Royal Puerto Vallarta offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Grand Park Royal Puerto Vallarta?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Grand Park Royal Puerto Vallarta?
Many travellers enjoy visiting Parroquia de San Miguel Arcangel Church (12.8 km).
Does Grand Park Royal Puerto Vallarta have any great views?
Yes, guests often enjoy the ocean view available here.