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Park Royal Puerto Vallarta

980 reviews
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Traveller (582)
Room & Suite (333)
Pool & Beach (169)
Overview
  • Excellent33%
  • Very good25%
  • Average18%
  • Poor11%
  • Terrible13%
Travellers talk about
“el presidente”(18 reviews)
“private beach”(35 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3.5 Star Hotel
All hotel details
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (980)Write a Review
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21 - 25 of 521 reviews
Reviewed 14 July 2017

We spent 6 nights here the last week of June and learned the hotel was still under construction upon our arrival. Not all the rooms are remodeled yet, so beware if you get a very outdated, room (we switched to a newer one the following...More

1  Thank Joanne B
Response from Gabriel Z, Gerente at Park Royal Puerto VallartaResponded 15 July 2017

Dear Guest: First and foremost, we would like to express our gratitude for staying at Park Royal Puerto Vallarta. We appreciate your detailed review which will help us detect opportunity areas to enhance our overall service. We are really sorry we could not prevent this...More

Reviewed 3 July 2017

They should have more foods seletion and indoor with AC rather then outdoor with too many flies around the foods area. I heard that they are breaking ground for the new building soon. I will come back when the new building is grand openning for...More

Review collected in partnership with this hotel
Thank ltruong35
Response from Gabriel Z, Gerente at Park Royal Puerto VallartaResponded 4 July 2017

Dear Guest: First of all, we would like to thank you for choosing Park Royal Puerto Vallarta as host of your recent holidays and for the time taken to share your experience. It is enormously satisfying to know that you had a memorable stay. That...More

Reviewed 12 June 2017 via mobile

Located in one of the best beaches of Puerto Vallarta! Place is not new but Mr Gabriel Zamudio is doing a great job by putting this place together, there is some renovation going on in the building but it doesn't bother, we got a renewed...More

1  Thank itzel_guille
Response from Gabriel Z, Gerente at Park Royal Puerto VallartaResponded 14 June 2017

Dear Guest: First of all, we would like to thank you for choosing Park Royal Puerto Vallarta as host of your recent holidays and for the time taken to share your charming experience. It is an honor to read how much you enjoyed our facilities...More

Reviewed 10 June 2017

I will recommend my visit in this hotel because all personel were very kind and I liked all the inclusive service. During my stay I saw many thing that captivated me. I saw a wedding in the beach and it was very beautiful.More

Thank moncamolo
Response from Gabriel Z, Gerente at Park Royal Puerto VallartaResponded 11 June 2017

Dear Guest: Let us thank you in the first place for staying at Park Royal Puerto Vallarta and for taking the time to share your pleasant experience. It is enormously satisfying to know that you had a memorable stay. That is one of our main...More

Reviewed 23 May 2017

It was a pleasant stay but not memorable, overall a good time but accept a reservation a day before to dine at the Italian restaurant and upon arriving to find it closed is an unnecessary rudeness. Cristian AlvarezMore

Review collected in partnership with this hotel
1  Thank D3241WUcristiana
Response from Gabriel Z, Gerente at Park Royal Puerto VallartaResponded 24 May 2017

Dear Guest: Thank you for your preference. It was a pleasure to welcome you at Park Royal Puerto Vallarta. One of our main goals is to constantly improve our services. That is why any kind of feedback is of great value to us. It disappoints...More

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About
Amenities
Top amenities
Pool
Free Parking
Free Internet
Restaurant
Beachfront
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Laundry Service
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Tennis Court
Details
Price range
US$128 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Spa Hotel in Puerto Vallarta
#51 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$128 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Spa Hotel in Puerto Vallarta
#51 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (582)
Room & Suite (333)
Pool & Beach (169)
Dining (117)
Hotel & Grounds (328)
Bathroom (15)
Family and Play Areas (7)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
ukgirl2018
15 January 2018|
AnswerShow all 2 answers
Response from Gabriel Z | Property representative |
Dear UKgirl2018: Thank you for choosing Park Royal Puerto Vallarta as host of your future Holidays. For your own security we cannot ask you confidential information, therefore feel free to contact to the following e-mails... More
0
Votes
Google Translation
pugvol
3 January 2018|
Answer
Response from Gabriel Z | Property representative |
Der Mr. Pugvol: Thank you for choosing Park Royal Puerto Vallarta as host of your future Holidays. We shared your special request to our Managers in Charge, to considerate it: For you own security we cannot ask you... More
0
Votes
Google Translation
Room Tips
"We had a renovated room on the 9th floor. It was very good"
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"Ask for remodeled rooms"
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"The higher the room the worse the wifi"
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"rooms need upgrading for the time being they were comfortable. park royale doing reno's, im sure it..."
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