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Carretera Barra de Navidad S/N Km. 3.5 Zona Hotelera Sur, Puerto Vallarta 48390 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 21-09-01
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 21-01-15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Ziva Puerto Vallarta
Updated 21-01-15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#19 of 146 hotels in Puerto Vallarta
Travellers' Choice
GreenLeaders Platinum level
In this natural, open-air paradise, you'll see shades of blue you never imagined, stretching from the brilliant mosaics of the infinity pools to the spectacular views of the azure ocean. Authentic Mexican cuisine, swim-up suites and a beautiful, intimate setting that seems to grow more perfect every moment, we have it all. All bestowed with our genuine Service from the HeartTM . That's the difference at Hyatt Ziva Puerto Vallarta. That's the Evolution of All-Inclusive.
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Room & Suite (2,077)2,077
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Steam room
24-hour security
Baggage storage
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Interconnected rooms available
Flatscreen TV
Private balcony
Room service
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Great View
Family Resort
Languages Spoken
Hotel links
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Carretera Barra de Navidad S/N Km. 3.5 Zona Hotelera Sur, Puerto Vallarta 48390 Mexico
Name/address in local language
Getting there
Ordaz12 kmSee all flights
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11,564Reviews1,395Q+A100Room tips
Traveller rating
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Popular mentions
dawg_grad95 wrote a review Yesterday
Vancouver, Washington1 contribution
We had a large group stay here in early April. We found this resort beautiful, fun and had everything we needed for a good time and was able to accommodate both kids and adults. The bartenders and wait staff in the restaurants were very friendly and responded to everything we requested. We also enjoyed the activities/events team and took advantage of water aerobics and pool volleyball. The layout and seclusion will definitely have us come back.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
Sleep Quality
Tamara G wrote a review Yesterday
Cartersville, Georgia1 contribution
Everything about this resort was perfect! Luis at the front desk was very helpful every time we went. The room was clean, sterilized, and looked out over the gorgeous beach. Ramon and Ivan were excellent waiters at the pool. Geo, Okimpy, and Karen were exceptional entertainment staff. The food was good, and the weather was perfect. We will go back again.
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Date of stay: April 2021Trip type: Travelled with family
Dali wrote a review Yesterday
6 contributions
My best friend and I along with our young adult daughters went on a mother- daughter trip. We had the most perfect vacation and loved the hotel and the stuff who were so nice and accommodating. Especially the buffet server Soledad, but also the others like Armando and Ramon. Highly recommended
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Date of stay: April 2021Trip type: Travelled with family
amie l wrote a review Yesterday
3 contributions
The hotel staff and facilities are amazing. Food is delicious . So many options to pick from. Even COVID time activities are great. Solidad at the buffet is the BEST. She takes care of your every need. Enrice at the pool activities was so full of energy and fun. Got us moving even though we though all we wanted was to lay out. Tasha the yoga instructor was so good and inspiring. Great way to start the day. All in all amazing stay. Would come back. Kudos to the buffet staff Soledad, Armando and Ramon❤️🎉
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Date of stay: April 2021Trip type: Travelled with friends
maya l wrote a review Yesterday
1 contribution
I came on this vacation with my best friend and our moms. This is the absolute best hotel with the nicest staff. Everyone was so accommodating and friendly and made us feel very safe and welcome. Soledad was our waitress at the buffet for the first days and she was excellent. Along with Armando and Ramon, they were all very kind and made sure we had everything we needed. Overall such an amazing trip and it would not have been the same without this amazing hotel :)
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Date of stay: April 2021Trip type: Travelled with friends
Response from Fernando Cardoso, Director General at Hyatt Ziva Puerto Vallarta
Responded yesterday
Dear 177mayal We appreciate your feedback following your stay at our beautiful resort. We are happy that you enjoyed the restaurants, food, shows and the attentive service from our group of associates. What we are most proud of is the service and sincerity of our staff. We have a wonderful group of associates who welcome guests with “service from the heart”, and truly make our guests feel at home. Thank you for your fine recommendations. Our goal is to become the preferred all-inclusive resort in our destination, delivering fantastic vacation experiences. Know that we will be waiting for you to come back to this, your home in Puerto Vallarta, and be surprised once again by this little piece of paradise. With Service from the Heart,
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US$219 - US$502 (Based on Average Rates for a Standard Room)
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MexicoJaliscoPuerto Vallarta
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Frequently Asked Questions about Hyatt Ziva Puerto Vallarta
What are some of the property amenities at Hyatt Ziva Puerto Vallarta?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Ziva Puerto Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Ziva Puerto Vallarta?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Ziva Puerto Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Ziva Puerto Vallarta?
Conveniently located restaurants include La Playita, Blanca Blue Restaurant & Lounge, and El Set.
Are there opportunities to exercise at Hyatt Ziva Puerto Vallarta?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hyatt Ziva Puerto Vallarta have an airport shuttle?
Yes, Hyatt Ziva Puerto Vallarta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Ziva Puerto Vallarta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt Ziva Puerto Vallarta?
Many travellers enjoy visiting Parroquia de San Miguel Arcangel Church (8.1 km).
Does Hyatt Ziva Puerto Vallarta have any great views?
Yes, guests often enjoy the harbour view available here.
Is Hyatt Ziva Puerto Vallarta accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.