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Costa Sur Resort & Spa

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Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 Zona Hotelera Sur, Puerto Vallarta 48390 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 21-09-05
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1307)
Pool & Beach (352)
Room & Suite (302)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 21-02-24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Costa Sur Resort & Spa
Updated 21-02-24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#43 of 147 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Travellers' Choice
Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from downtown Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation!
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Yoga classes
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Hiking
Snorkelling
Water sport equipment rentals
Aerobics
Bowling offsite
Entertainment staff
Evening entertainment
Table tennis
Walking tours
Highchairs available
Airport transportation
Car hire
Taxi service
Banquet room
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Manicure
Massage
Pedicure
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, Spanish
2,267Reviews136Q+A100Room tips
Traveller rating
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Popular mentions
Julie wrote a review Apr. 12
1 contribution
It was a great place for all of us. Nana, Mum and Dad and two children. The food was good. There was plenty of entertainment throughout the day and into the evening. Enrique on the Bar was excellent. He was very helpful, entertaining and obliging.
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Date of stay: July 2020
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Lee S wrote a review Apr. 10
West Carrollton, Ohio10 contributions2 helpful votes
Having some protection from the big waves, the rock wall in the "lagoon" makes it great for snorkeling onsite. We spent a good amount of time on the beach. The two pools onsite are really nice too. Restaurant has great fresh made guacamole and chips for a good snack. Chicken Taquitos are a favorite too. Food is excellent. We had the best time being able to relax and felt safe while here. The staff members are so attentive to your every need and want. From the moment we stepped out of our taxi we were greeted by Juan Gabriel Garcia, Security Chief. He was so friendly! He took our temperatures, gave us hand sanitizer, and welcomed us home. Juan is Five Stars!! *****!! (I'd give him more if I could) We entered and went to the front desk where we were warmly greeted by Fernando. What a gem he is! He checked us in promptly and allowed us time to chat with him about PV and how things have been there. He inquired about our flights, if they were good, and if we were ready to relax. Anything we needed, he was the guy to see. Super knowledgeable! He is Five Stars *****! Next we met a very welcoming lady, Veronica Villa, who like the others, asked if there was anything we needed or that she could do for us. Sweet woman. Another Five Stars *****! The bellman took our bags to our room immediately and asked if there was anything else we needed. So friendly! Five Stars *****! We enjoyed talking with Jose Garcia, Activities Director. He spent quite a bit of time with us since occupancy is still down somewhat due to Covid. There were no planned group activities, but his time spent talking with us was really special. He did schedule a Tenor to serenade us while enjoying dinner. It was a great evening. Jose truly treated us like royalty. FIVE STARS *****! (We'd give more if we could) We had the best housekeeping ladies too! So friendly and attentive to anything we asked of them. Five Stars ***** Servers: Rafael, Miguel, Gabriella are fantastic at what they do. Rafael's smile is contagious, Miguel's bright sense of humor is delightful, and Gabriella is simply a really friendly gal. Five stars *****! We had a bit of confusion over the price of our onsite Covid test (required to fly back to USA). Juan Gabriel took care of it personally. He contacted the company who provides the service and when they arrived, all was as it should be. Thank you, Juan! This is the attention to detail that the staff gives us that makes our desire to come back stronger. We have stayed here before and have always loved it. There are two reasons for not giving a 5 star review: 1. No more happy hour. New Food and Beverage Manager did away with it and replaced it with 1 drink of the day as the "special". The Happy Hour used to keep us and others at the resort to stay for dinner. Not anymore. It's not good for the resort when the wait staff are the ones apologizing for this disappointment. Our disappointment was not reflected in the servers tips. We gave more. So, maybe the owner/managing partner should revisit this unfortunate decision. #2 Do the needed maintenance on the South tower and open it up. All in all, Costa Sur is our favorite place to stay. It is the staff more than anything that we appreciate. So if you are looking for a really fantastic place to stay, give Costa Sur a try. You won't be sorry. PS The beds were very comfortable, if you don't like thick pillows, I suggest you bring your own. :)
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Date of stay: March 2021
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ddf12640 wrote a review Mar. 2021
Denver, Colorado1 contribution
We have vacationed there before & looking forward to going back next year. Their employees & the service they provide are what makes this resort a 5 star experience. The rooms are large & all of them have an ocean view(our sliding glass door to the balcony was open all night for the 3 weeks we were there). The amenities are adequate & the private beach provides the peace & quiet we prefer when on vacation. If you are looking for action, it's just a $5 US cab ride to downtown. Their COVID precautions were also excellent. Our room's lock was sealed with a sticker saying that the room had been disinfected. Sanitizers were available everywhere and upon returning to the resort our temperature was taken & our hands sanitizers before we could enter. Costa Sur has to be one of the best values in PVR and their employees service will make you want to go back. Dee & Bill Frazier Denver, Colorado
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Review collected in partnership with this hotel
Date of stay: February 2021
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katid572021 wrote a review Mar. 2021
1 contribution
Awesome staff, so wonderful to see our 2nd family again. Everyone was so welcoming. We felt so safe. Beautiful view from everywhere! Saw whales almost every day! Walked on beach daily. Weather was fabulous.
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Review collected in partnership with this hotel
Date of stay: March 2021
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Jonathan W wrote a review Mar. 2021
San Antonio7 contributions1 helpful vote
We arrived in late January. To begin with, our body temperatures were monitored upon arrival, and every time we returned to the Hotel, regardless of the time of day. We were given masks and gloves, even if we already had them. The staff wore masks, all the time. Chairs and surfaces were wiped daily and more so in heavier traffic areas. Our room was completely sanitized and had a seal on the door when we entered our room upon arrival. The rest of our stay was wonderful. There were special day dinners with an outstanding menu. Sterilizing in the restaurant area was a must. We took the bus into Puerto Vallarta on a daily basis, and found the same stringent formalities everywhere we went. Needless to say the weather was great, whales were in abundance, and we enjoyed ourselves, mask and all, tremendously! Looking forward to next year already. Medical technicians came to the hotel before we left to do the required COVID testing. We spent six wonderful weeks here!!
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Date of stay: January 2021
Location
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Sleep Quality
Room Tip: All rooms are right on and face the Bay.
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PRICE RANGE
US$79 - US$159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
costa sur hotel puerto vallarta, costa sur resort and spa, playa del sol costa sur
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
202
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Frequently Asked Questions about Costa Sur Resort & Spa
Which popular attractions are close to Costa Sur Resort & Spa?
Nearby attractions include Malecón Boardwalk (4.9 km), Act2PV (3.7 km), and Lucy's CuCu Cabana (3.6 km).
What are some of the property amenities at Costa Sur Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Costa Sur Resort & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Costa Sur Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Costa Sur Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Costa Sur Resort & Spa?
Conveniently located restaurants include Maria Baja, Juan Tiburón, and Oregano Restaurant & Bar.
Are there opportunities to exercise at Costa Sur Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Does Costa Sur Resort & Spa have an airport shuttle?
Yes, Costa Sur Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Costa Sur Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Costa Sur Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Costa Sur Resort & Spa?
Many travellers enjoy visiting Parroquia de San Miguel Arcangel Church (9.3 km).