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Costa Sur Resort & Spa

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Costa Sur Resort & Spa
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1,244 Reviews from our TripAdvisor Community

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Showing 819: English reviews
Amarillo, Texas
Reviewed 1 October 2015 via mobile

This is my favorite hotel in puerto Vallarta. I've stayed all over the area and visited 30+ times. The entire staff is so helpful and all will go the extra mile for the guests. Arturo and the rest of the activity staff are simply the greatest! The only hotel that I returned to 10+ times.

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Helpful?
2Thank BelBHall
Gelseyf, Director of Sales at Costa Sur Resort & Spa, responded to this review

Dear guest, Thank you for kind words, they mean a lot to us and to future guests who are deciding on where to go next for their vacation. Thank you for your loyalty and for always choosing Costa Sur when traveling to Puerto Vallarta. See you soon!

Reviewed 29 September 2015 via mobile

Arrived to the hotel greeted by fresh beverages and a welcoming staff. Check-in & check-out were quick & easy. The rooms were very clean & the views were amazing. We ordered room service and enjoyed breakfast at the hotel. The food was flavorful & there was lots of variety. There is a private beach located just a few steps from...

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Thank jessica joelle C
Gelseyf, Director of Sales at Costa Sur Resort & Spa, responded to this review

Dear Jessica, We truly appreciate the time you took to share your experience with the rest of the Trip Advisor community. I will make sure to share your words with our staff in our next customer service meeting. We do hope you come back and visit us again soon! Thank you again,

Calgary, Canada
Reviewed 26 September 2015

We had an amazing vacation at Costa Sur. All the staff are excellent and especially, friendly. You won't go wrong with staying here. We had a one bedroom on the 9th floor corner unit and it was spectacular to see that beautiful ocean view everyday. The bed was excellent and very comfortable. The fact that you can choose which days...

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1Thank melymo
Gelseyf, Director of Sales at Costa Sur Resort & Spa, responded to this review

Dear Melody, Thank you so much for your kind review. I will make sure to share it with the rest of our staff. We hope you come back to visit us again really soon! Have a great day!

Reviewed 16 September 2015

This quaint, old Mexico flavored timeshare/ resort is delicious! It is south of the Zona Romantica area of town, not in "hotel city" on the north end of town. It has a welcoming, relaxing atmosphere and is a terrific place to unwind and enjoy the blue waters of the bay. The suites are very comfortable and VERY clean. The hotel...

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Thank RICHARD S
GerryNayarit, Director General at Costa Sur Resort & Spa, responded to this review

Dear Richard thank you much for taking the time to comment about your past stay at our Costa Sur. We are very glad to have been able to satisfy your expectations, as well as for having provided a relaxing and successful vacation experience, through the service and attention of our great staff, probably THE most important part of this experience....

Reviewed 14 September 2015

I honestly don't know where I begin. I have been attending this resort as a time share owner for the past 5 years now. Many improvements have been made to the resorts from decor, electronics, beds, other accommodations, services, and above all service. This year I was in for a surprise as my favorite bar tender "Juan" was on a...

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1Thank Trevor K
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Trevor thank you very much for taking the time to comment on you recent stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations as well as provide a successful vacation experience ... one more time. We are sorry Juan was not here to greet you personally, but we know Fabiricio...

Hemet, California
Reviewed 9 September 2015

Located in a great place south of town on the beach. All rooms ocean front with maid service every day, small kitchen with all equipment, terrific ocean views. Wonderful staff and service!! Has it own lagoon for snorkeling, two pools and a great restaurant.

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2Thank Glenn C
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Glenn thank you very much for taking the time to comment on your past stay at our Costa Sur. We are very glad to know that we were able to satisfy your expectations and that the vacation experience provided was a succesful one. Our staff is an important part of this experience and we are proud they have shown...

Fountain Valley, California
Reviewed 7 September 2015 via mobile

My boyfriend and I are staying at the resort for a week. Our room is on the 12th floor so the panoramic ocean view was incredible (and no one could see inside the room even with the blinds open). It was a bit noisy since the property is next to the main highway (all of the oceanfront resorts seem to...

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8Thank Ann N
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Ann thank you very much for having taken the time to comment about your recent stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations and that you enjoyed a great vacation experience with the help of our food & beverage staff. We will make sure to pass your kudos along...

San Diego, California
Reviewed 2 September 2015

The staff is amicable, fantastic and extremely helpful. Alan went out of his way to have the cook prepare my meal just how I like & Flavio, Agustin, Clemente & Salvador all cater to our needs all time

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4Thank Randy I
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Randy thank you much for having taken the time to comment on your recent stay at our Costa Sur. We are very happy to have been able to satisfy your expectations as well as for having provided a very succesful vacation experience. As you clearly noticed, our staff has a very important part in our guests' experience and we...

Westlake Village, California
Reviewed 30 August 2015

I have been to numerous resorts throughout the wonderful country of Mexico. Many of them have been boutique resorts with one of a kind beauty and amenities. I mention this because I want you to have a better understanding of where I'm coming from when I write this review. The true genius of Costa Sur Resort & Spa is their...

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5Thank Maria S
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Maria thank you very much for having taken the time to comment on you recent stay at our Costa Sur. It is a pleasure to know we were able to deliver the kind of accomodation and services you enjoy and that we were able to satisfy your expectations. It is a fact, as you point out, that our staff...

Laguna Niguel
Reviewed 12 August 2015 via mobile

Always a great stay here.Brought out daughters with us this time and they all seemed happy with our vacation. The breakfast is good,worth the $13 charge. All the workers are polite and helpful. We definitely return for another stay.

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2Thank n2baja
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for having taken the time to comment on your recent stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations and that you had a great family vacation time. We wil be very honored to have you back in the future and host you at your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from downtown Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation! ... more   less 

Additional Information about Costa Sur Resort & Spa

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $114 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Costa Sur Resort & Spa 3.5*
Number of rooms: 202
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Despegar.com, Priceline, Booking.com, Hotels.com and Jetsetter so you can book your Costa Sur Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Costa Sur Hotel Puerto Vallarta
Costa Sur Resort And Spa
Playa Del Sol Costa Sur
Hotel Style:
#15 Business Hotel in Puerto Vallarta
#21 Spa Hotel in Puerto Vallarta
#28 On the Beach Hotel in Puerto Vallarta
#32 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Costa Sur Resort & Spa staff and other travellers.
84 questions
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Questions? Get answers from Costa Sur Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to sit by the pool under an umbrella come early because the covered spots are very limited”
 of 5 bubbles EROhio, 19 Mar 2017 | Read review
“Stayed in 1 bedroom on 6th floor which is the "ground" floor near the entrance so noise from coming and going at night and early morning. ”
 of 5 bubbles LibraryMs, 18 Mar 2017 | Read review
“Talk to Veronica or Fernando they are the best!!!!”
 of 5 bubbles sutherland1030, 17 Mar 2017 | Read review
“Suggest a one or two bedroom for the large balconies. Try to get on the 5th floor or lower to avoid the road noise which is on floors 6 and above. All rooms have an ocean view!”
 of 5 bubbles KCislandgirl, 13 Mar 2017 | Read review
“All rooms are oceanfront!”
 of 5 bubbles susancg2017, 10 Mar 2017 | Read review
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