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Costa Sur Resort & Spa

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Traveller (935)
Room & Suite (363)
Pool & Beach (266)
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Overview
  • Excellent43%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“private lagoon”(27 reviews)
“barefoot bar”(15 reviews)
“man made lagoon”(13 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Costa Sur Resort & Spa
Special Price: 15% Off + Free Breakfast
Hotel packages
Offers from Costa Sur Resort & Spa
Special Price: 15% Off + Free Breakfast
Hotel packages
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Reviews (1,674)
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1,065 results
Traveller rating
396
389
164
67
49
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396
389
164
67
49
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All reviewsprivate lagoonbarefoot barman made lagoonnorth towerpool areajuan carlosocean frontroad noiseactivities directorsmall kitchenminute bus ridetime sharesound of the wavesthe wait staffan older hotelpool volleyballfood and drinks
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341 - 345 of 1,065 reviews
Reviewed December 2, 2016

My bill for November 17-December 1 was over $1,000 for food and drinks to my room (room 703) I'm not sure I didn't pay someone else's bill? I was not given a receipt so could not argue the amount. There were several days we ate...More

Review collected in partnership with this hotel
1  Thank A1108YVstevenm
Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded December 6, 2016

Dear Guest thank you for taking the time to let us know about your recent stay with us, your comments being very important to us. In this case, I am amazed you paid over $1,000.00 without asking the cashier at the front desk what the...More

Reviewed December 1, 2016 via mobile

As always our vacation here was wonderful. Arturo, Fernando and Christian at the welcoming desk were a great help. Waiters and bartenders are always fantastic and Osbaldo, Kiki and Fabricio are as charming and helpful as ever. A special thank you to the activity staff,...More

Thank Pamela L
Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded December 2, 2016

Dear Pamela thank you very much for your great comments about your recent stay at our Costa Sur. We are very glad to be able to satisfy your expectations and needs every time you return and we wiil make sure to let all the employees...More

Reviewed November 29, 2016

The food was really good! But the hours for everything were horrible. They roped off the ocean entrance, and shut down the pools, bar, and restaurant at 10 PM. We ran the bar out of bottled water twice, in a span of four days, and...More

Review collected in partnership with this hotel
2  Thank Robert C
Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded November 30, 2016

Dear Robert thank you much for taking the time to comment on your recent stay at our Costa Sur. Your observations are very imopirtant for us as they allow for actions to be taken and corrections to be made. We will review the food &...More

Reviewed November 28, 2016

We have never had such a bad experience in a Mexican resort. Everything shuts down at 10:00 PM including the pools and beach and the security guard will not let you do anything after the place shuts down. You don't get an Internet in your...More

Review collected in partnership with this hotel
Thank 697jagank
Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded November 30, 2016

Dear Guest thank you for your comments regarding your recent stay with us. Your observations are very important to us and we are very sorry for not having been able to satisfy your expectations. We hope you will be back to Puerto Vallarta one day...More

Reviewed November 28, 2016

Costa Sur has been in existence for several decades and has the unique characteristics of being built right off the coastline. Many newer resorts are stepped back from the ocean. Not here, You are just a few steps into the ocean with crystal clear water...More

Review collected in partnership with this hotel
1  Thank Rudy W
Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded November 30, 2016

Dear Rudy thank you very much for taking the time to comment on your recent stay at our Costa Sur. We are very glad we were able to satisfy your expectations, as well as for having delivered a successful stay. The wifi project for the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$75 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Puerto Vallarta
#19 Spa Hotel in Puerto Vallarta
#24 On the Beach Hotel in Puerto Vallarta
#25 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$75 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Puerto Vallarta
#19 Spa Hotel in Puerto Vallarta
#24 On the Beach Hotel in Puerto Vallarta
#25 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (935)
Room & Suite (363)
Pool & Beach (266)
Dining (95)
Amenities (23)
Family and Play Areas (10)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
marlo06jam
May 26, 2018|
Answer
Response from GatorGrad95 | Reviewed this property |
Hi, there were no resort fees. They offer WiFi, but during peak times it could be slow. Otherwise, it was a great experience.safe travels!
0
Votes
Room Tips
"Some floors have brand new rooms. Ask for them."
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"We would return with no hesitation."
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"Ask for a remodeled room."
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"All rooms appear to have views."
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