Holiday Inn Express Puerto Vallarta, an IHG Hotel

Holiday Inn Express Puerto Vallarta, an IHG Hotel

Blvd. Francisco Medina Ascencio 3974 Villa Las Flores, Puerto Vallarta 48356 Mexico
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Traveller (132)
Panorama at the Holiday Inn Express Puerto Vallarta
360
Panoramas (12)
Room & Suite (165)

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Breakfast included
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C$108
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.5
#53 of 145 hotels in Puerto Vallarta
4.4 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Comfortable hotel near Puerto Vallarta International Airport In the vicinity of the Marina, the comfortable Holiday Inn Express® Puerto Vallarta hotel offers guests the best experience for business and leisure travel. We are a short distance from the Puerto Vallarta International Airport, close to the International Convention Center and 19 minutes from downtown. We are the closest hotel to the city's industrial zone with a location just steps away from Hospiten Hospital, a renowned medical tourism center. Get to know Puerto Vallarta while enjoying the sun at Los Muertos beach or take a tour; and visit the beaches of Las Caletas and Yelapa or the Marietas Islands.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Billiards
Kids stay free
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun terrace
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Room service
Cable / satellite TV
Flatscreen TV
Complimentary toiletries
Hair dryer
Safe
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quiet
Mountain View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book summer and save 20% or more at participating IHG hotels.

Location

Blvd. Francisco Medina Ascencio 3974 Villa Las Flores, Puerto Vallarta 48356 Mexico
Name/address in local language
460Reviews33Q+A40Room tips
Traveller rating
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Detailed Reviews
wind1919 wrote a review Jun 2023
7 contributions
Hotel's Favourite
5.0 of 5 bubbles
Felt luxurious for sure ! Walk from airport. Very clean easy check in big rooms. Service was great the food was amazing for breakfast close to everything you need super markets results Ubers available check with bank for fees
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tkona62 wrote a review Jan 2020
Winnipeg, Canada86 contributions22 helpful votes
5.0 of 5 bubbles
We stayed in PV the night before we were leaving for home. The Holiday Inn offered a great location close to the airport and within walking distance to the marina. The hotel is clean and quiet. We walked to the marina within 5 mins and explored the various restaurants and shops.
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Date of stay: January 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: If you want a view of the ocean choose the West facing rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rosheen O wrote a review Feb 2020
9 contributions2 helpful votes
5.0 of 5 bubbles
This is a really nice Holiday Inn Express! The young lady who checked us in was friendly & accommodating even though there was a very busy lobby full of people checking in. All other staff we've encountered have been great too.
Nice clean, bright hotel. Has a nice little pool & hot tub. Haven't had the breakfast but see there is free coffee set up.
Next door to hotel is a wonderful steak restaurant called Porter's. Across the street is a small cafe called Take a break with really good sandwiches and hot & cold drinks. Also a McDonald's in the strip mall.
All in all an excellent choice for a night or two right by the airport. Don't worry about noise though, there wasn't any. Two thumbs up.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DALIA SANCHEZ, Propietario at Holiday Inn Express Puerto Vallarta, an IHG Hotel
Responded Apr 26, 2021
Many thanks for taking the time to write this great review. We hope to see you again in your future travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
reinoko wrote a review Feb 2020
Mesa, Arizona230 contributions44 helpful votes
2.0 of 5 bubbles
The Good:
Desk clerks were super friendly. The hotel was conveniently located next to the hotel and you can take the bus across the street to downtown/the Malecon area. The hotel was quiet, clean rooms, and had a great breakfast.

The Bad:
We were there for 2 nights Valentine's Day weekend. Sometime after 10pm our first night we heard some weird noises outside our room door. We assumed it was some drunk guests trying to get into their room next door or across the hall. All of a sudden our door opened. I yelled "what the hell?!" and I heard someone say "oh crap, this is someone else's room!" Then they closed the door and we didn't see anyone in the hall by the time we were decent and checked outside. I'm pretty sure the door bolt had also been locked before this happened. We double locked the door and informed the two people at the front desk in the morning and asked that they "rekey" our room's electronic cards. They did so and said they would follow up with security about who entered our room and would let us know later that afternoon. We weren't offered a safe or any assurance that our belongings would be safe. When my husband talked to security that afternoon they said no one had told them anything about it. We never got any information if the whole thing was a random drunk incident where they were able to get past a locked door or if it was a botched robbery. We made sure everything was double locked that night and checked out the next morning.

I would have given them 5 stars had it not been for the hotel's poor management of this situation.
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Date of stay: February 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, Guest Relations Manager at Holiday Inn Express Puerto Vallarta, an IHG Hotel
Responded Mar 8, 2020
Hello reinoko, Thank you for leaving us a review for your recent stay at our Holiday Inn Express Puerto Vallarta hotel. Making guests smile is what we work hard for every day and I get that your dismay with the inopportune incident during your stay. I am sorry for the letdown. Regrettably, our team was not able to handle your concern to your satisfaction. We want nothing more but to be your dependable choice for your business travel and I have relayed your feedback with the relevant departments. We always challenge ourselves to be better and feedback like yours will serve as a constant reminder to better our hospitality and services. As we enhance our services, we would love to continuously serve you in your future travel plans. All the Best, Alice P Case Manager IHGService
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Crystal wrote a review Oct 2022
Reston, Virginia8 contributions1 helpful vote
2.0 of 5 bubbles
I had 2 rooms for the weekend to attend my son’s baseball tournament. I received a call from the hotel within 2 hrs of my arrival if I needed the 2 rooms because the hotel was sold out. Strange that I would receive this call and I was worried that I would lose the rooms. I was assured that I wouldn’t.

In any case, when I waled into the lobby, I was happy that it smelled so clean. My exhusband got the 2nd room. Upon entering my room, I was hit was cigarette smoke and poor air quality like - mold. It triggered me and my son’s allergies.

In any case, I sprayed Lysol (which is what I travel with) in hopes it would resolve the situation. But it didn’t. My son and I slept horribly due to the air quality. I addressed this situation with the manager Saturday morning and asked if there is a designated area where ppl smoke near my room. Unfortunately the ventilation was near the area where the staff smoked. However the manager told me that none of the staff smoked. 😒. But while me and my son were having breakfast, we watched staff go outside and smoke.

But the rooms need some upkeep, repairs and deep cleaning. USB outlets were bent and couldn’t be used. My shower handle had a sizable hole in the wall next to the nozzle. Looked like there was dried blood on wall in bathroom as well.

The only good thing about this hotel is the pancake maker. It made my son a bit happy.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Puerto Vallarta, an IHG Hotel
Responded Nov 4, 2022
Hi crystaldF9794UU, We appreciate you for choosing the Holiday Inn Express Puerto Vallarta for your leisure stay. Providing an excellent level of hospitality and cleanliness is our topmost priority. I would like to offer our sincere apology for the issues you encountered during your time with us. Your honest review is very important, and I will share this with our appropriate hotel team to take necessary action to prevent any issues from reoccurring in the future. I hope we'll remain to be your dependable choice, as we promise to make your stay more memorable and exciting. Yours in hospitality, Melissa P Case Manager IHGService
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dadsthoughts wrote a review Jul 2021
Seattle, Washington82 contributions76 helpful votes
4.0 of 5 bubbles
The hotel is larger and more palatial then the typical Holiday Inn Express, which is nice. The staff was great. My wife was especially thankful for Pedro (also gies by Peter) at the front door, who was always helpful with directions, getting cabs, and explaining the lay of the land. My biggest complaint was the occasional lingering smell of marijuana. My wife and I had a room and we never smelled it in our room but my kids had a room and it ofter stunk. I would smell other places too, such as the hallway and public bathrooms. They seemed a little slow to react when I called, like not sure what to do, but finally sprayed so the smell wasn't so strong. Also some of the details were missing. The hot tub, for example, was broken and looked like it had been in disrepair for some time (missing tiles, ...). There was never water in the water cooler of the work out room. Could have been a little better, but overall it was a good stay.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
starseeker wrote a review Feb 2022
Calgary, Canada818 contributions33 helpful votes
4.0 of 5 bubbles
Hotel has modern decor with rooms on 4 to 6 floors overlooking airport runways on north side. Amazing bronze sculptures of humpback whales! Quiet even though there is jet traffic.

Included breakfast is great with good variety and prompt service.

There are no nearby restaurants except for a McDonalds across a busy road. There is a well stocked snack and beverage section in the hotel lobby. Pay as you go. Although near the airport, there is no shuttle bus. Many TV channels in the room but no English news.

Taxis to popular downtown Romantica zone and Malecon cost about 150 pesos.
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Date of stay: February 2022Trip type: Travelled as a couple
Room Tip: End rooms have far more space, twin sinks, walk-in shower, big tub and micro wave plus bar...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Koi A wrote a review Apr 2021
Phuket, Thailand8 contributions5 helpful votes
1.0 of 5 bubbles
The first time visit in this cities. We booked online and requested the room high floor but they prepare the second floor for us and small of the room just finished rebuilding or construction with the connecting room and the sound from other room noisy from television until midnight when we asked how busy here only occ. 60% of that the reasons to disappoint and don’t want to be back again.
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DALIA SANCHEZ, Propietario at Holiday Inn Express Puerto Vallarta, an IHG Hotel
Responded Apr 26, 2021
Gracias por tomarse el tiempo de escribir sus comentarios en Tripadvisor sobre su estancia con nosotros. Nos disculpamos por la insatisfacción general de su estancia. La retroalimentación que recibimos de nuestros huéspedes es muy valiosa para nosotros ya que nos ayuda en nuestro esfuerzo continuo por mejorar nuestros productos y servicios. Tomamos cualquier tipo de observación seriamente y sinceramente lamentamos el no haber excedido sus expectativas.
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Report response as inappropriate
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Dauna J. N wrote a review May 2023
3 contributions1 helpful vote
1.0 of 5 bubbles
Never book here. They sold me a room that did not exist, combining photos of two rooms with different amenities. When I told them I wanted the room as advertised, they said Oh that's booking.coms problem, not our problem. The rooms were slapped together in unusable arrangements, baking hot with no shade. I was left in the street searching for another hotel till 9pm.
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Date of stay: May 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Puerto Vallarta, an IHG Hotel
Responded Jun 17, 2023
Hi Dauna J. N, Thank you for choosing our Holiday Inn Express Puerto Vallarta for your stay! We appreciate the business that you bring to Holiday Inn Express. We strive to meet the level of satisfaction every guest expects from an IHG® Hotels & Resorts property. I am sorry there was an issue surrounding your reservation. We take feedback seriously and would like to gather more details to communicate this with the relevant teams. I sent you a separate email and hope you respond soon. Pleasure once again to host your visit and look forward to having the opportunity to restore your confidence. Kind Regards, Alice P. Case Manager IHG Hotels & Resorts Service
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shaggy W wrote a review Feb 2020
Winnipeg, Canada7 contributions10 helpful votes
5.0 of 5 bubbles
Stayed here one night before we went to our resort. The people are friendly, the rooms were newer, clean and bright. The pool isn’t big but was warm and we did enjoy that as it was windy. The breakfast was great, lots of choices! There is a small strip mall across the street, and you are a 10min walk to the marina with great restaurants.

We will be back for a longer stay.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kcs171 asked a question Feb 2024
Mountain View, California
Is there somewhere to do laundry at the hotel? Thanks!
Answer from TorontoRobDT
Toronto, Canada707 contributions155 helpful votes
Hi there, I only stayed one night but do not recall seeing this on the list of amenities offered by the hotel after I checked in.
CSHickey72 wrote a tip Apr 2024
Penticton, Canada85 contributions67 helpful votes
4.0 of 5 bubbles
"Comfy bed and free breakfast"
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Diego V wrote a tip Mar 2024
Guadalajara, Mexico1 contribution
1.0 of 5 bubbles
"If you call or show up they give a higher room rate. Breakfast is bad and crowded. Coffee is not good at all. Go elsewheR Rooms are dirty."
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Leonard C wrote a tip Mar 2023
St. John's, Canada277 contributions235 helpful votes
5.0 of 5 bubbles
"All rooms appeared quiet and clean."
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James M wrote a tip Oct 2022
University Place, Washington96 contributions34 helpful votes
5.0 of 5 bubbles
"The suites are roomy and excellent"
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Larry F wrote a tip May 2022
Manzanillo, Mexico122 contributions52 helpful votes
2.0 of 5 bubbles
"Facing south shows you the park and mountains."
Read full review
Not the right property for you?
There are more places to choose from in the Puerto Vallarta area.
PRICE RANGE
C$131 - C$155 (Based on Average Rates for a Standard Room)
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
115
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Holiday Inn Express Puerto Vallarta, an IHG Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Holiday Inn Express Puerto Vallarta, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Puerto Vallarta, an IHG Hotel?
Nearby attractions include Estero El Salado (0.2 km), Aventurate por el Salado (0.4 km), and Anglican Church Puerto Vallarta (0.4 km).
What are some of the property amenities at Holiday Inn Express Puerto Vallarta, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express Puerto Vallarta, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Express Puerto Vallarta, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Puerto Vallarta, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Puerto Vallarta, an IHG Hotel?
Conveniently located restaurants include Casa Cayaco, Jean's All American Hamburgers, and Pezlimon.
Are there opportunities to exercise at Holiday Inn Express Puerto Vallarta, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Puerto Vallarta, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Puerto Vallarta, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Express Puerto Vallarta, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express Puerto Vallarta, an IHG Hotel?
Many travellers enjoy visiting Parroquia de San Miguel Arcangel Church (3.9 km).
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