We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Viceroy Zihuatanejo

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Viceroy Zihuatanejo
Viceroy Zihuatanejo
Panoramas (9)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

764 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Viceroy Zihuatanejo
See the most recent reviews
Showing 671: English reviews
Minneapolis, Minnesota
Reviewed 19 March 2011

We chose to stay at The Tides - Zihuatanejo after reading reviews of the hotel and visiting their website. Upon arriving at the hotel we were taken in by the gorgeous grounds. We enjoyed the walkways, lagoons, birds and beautiful gardens as we were taken to our room. We stayed in one of the Superior Rooms. The size was perfect...

 Report
Helpful?
1Thank Reganhr
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr. Reganhr, I appreciate your feedback regarding your recent stay at The Tides Zihuatanejo. It is a great pleasure to read that your stay resulted on such a positive experience to you and that all, from facilities to service met your expectations. We are certainly on the best location of Playa La Ropa and our hanging beds are just...

Seattle, Washington
Reviewed 18 March 2011

The Tides brags about the great service before you arrive and almost minute to minute while you are here, yet they can't seem to deliver on their claims. The beach drink service is so slow and uncaring we sat waiting for the bill, just so we could get out of the sun for over half an hour one day. We...

 Report
Helpful?
3Thank sachsmc
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr. Sachsmc, I am very very sorry to hear that your stay was not altogether satisfying for you. We pride ourselves in providing our guests with legendary service and memorable experiences and we clearly did not meet our usual high standards. Our cooking class is one of the most requested activities and we have received very positive comments from...

Monterrey, Mexico
Reviewed 16 March 2011

I did not stay at the hotel, my friends and I, stay the villages next to the hotel, but we use the hotel services, and everything was EXCELLENT, the food was very good (the hamburger is a must), bartenders, waiters, security, etc., are very kind and polite. (please mind spanish is my mother tongue).

 Report
Helpful?
Thank KarinaVR
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Ms. KarinaVR, Thank for your comments. It is a pleasure to learn that you enjoyed the facilities, the service and the food; we take special care and get the freshest ingredients than enhance the recipes along with the innovative culinary experience from our chef, Paco Isordia. I hope that you can stay with us in your next visit to...

Bellevue, Washington
Reviewed 10 March 2011

This was our first trip to The Tides, and when we checked in we were told "welcome home", and that is the motto of all the staff. You feel as comfortable as being in your own home! These people truely care about the guest, and they know how to do their job! We were so content we never left the...

 Report
Helpful?
1Thank tawresey
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr. and Mrs. Tawresey, Warmest greetings from The Tides Zihuatanejo! It is a great pleasure to know that your expectations were surpassed while staying with us as it is our genuine desire to create lasting memories an all our guests that visit our little paradise and make them feel indeed this is their home away from home. I wish...

Washington DC
Reviewed 9 March 2011

This is our new favorite beach resort for chilling out on the beach. We have been to great beach resorts around the world and this stacks up with any (e.g., Curtain Bluff in Antigua, Four Season Costa Rica, Four Season Uraguay). Tides is right on a perfect beach -- great for walking, swiming and sunning. The weather for our six...

 Report
Helpful?
1Thank Beachbilly
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr. Beachbilly, Warmest greetings from The Tides Zihuatanejo! We are still raving about your so detailed and inspiring review. Thank you. It fill us with joy to learn that your stay with us was so positive specially your beach experience considering that you have visited several worlwide beach resorts, comments like yours make us feel proud of what we...

San Francisco
Reviewed 25 February 2011

We have been coming here for 30 years - beginning when it was just a few pretty rooms around Orlando's Bar ( now the Coral Bar), and the hotel was called the Villa Del Sol. We have travelled all over the world and think this is the most romantic and pretty hotel we've stayed at. The location, right on the...

 Report
Helpful?
2Thank SFtravellers101
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr. and Mrs. SFtravellers101, It is a great honor to learn that you keep visiting us after 30 days. We sincerely appreciate your loyalty for preferring us despite the several worlwide destinations options you can have of. While the hotel changed its name from Villa del Sol to The Tides Zihuatanejo , its commitment to providing impeccable service and...

Fort Collins, Colorado
Reviewed 21 February 2011

We stayed at the tides for a our honeymoon and it was great. the staff was great and very helpfull no matter what the request. The staff on the beach will get you anything they want with a smile and speed they made our honeymoon so relaxing and peacefull. We stayed in a lagoon suit and it was also very...

 Report
Helpful?
1Thank denialsports
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr. and Mrs. Denialsports, First of all, I want to thank you for have selected our resort to spend your honeymoon, I am sure of the options you found not only in the area but throughout the country, thus we are honored to have hosted you. Our accommodations, facilities and staff service are the perfect match for an unforgettable...

Columbus
Reviewed 16 February 2011

Just returned from our 15th visit to The Tides, formerly Villa del Sol. The kindest, most thoughtful staff makes this facility exceptional. We had concerns about traveling to Mexico but found Zihuatanejo to be a very safe destination. You will not find exciting night life at The Tides but you will find excellent food, beautiful grounds a fun beach to...

 Report
Helpful?
3Thank BA_Ohio
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr. and Mrs. BA_Ohio, It has been a great pleasure to read your review. The best compliment we can receive from a guest, it's definitely continue welcoming them and it is gladly your case. The staff sincerely appreciates you mention them as they are genuine with the service they provide, we believe that their care along with the rest...

Zihuatanejo, Mexico
Reviewed 30 January 2011

I came to the Tides as a work trip and my boyfriend flew out to meet me although the service is amazing and the food is just ok, the gift shop is evil!!!!!! They tell you one price and then charges you something completely different. Theres no ATM on the whole resort which turned out to be great because gave...

 Report
Helpful?
1Thank sexybeachbum89
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Ms. Sexybeachbum89, I am very sorry to hear that your stay was not altogether satisfying for you. We pride ourselves in providing our guests with impeccable services and memorable experiences and we clearly did not meet our usually high standards. Please know that the prices stated in our lists are the same as the ones charged on your final...

nyc
Reviewed 26 January 2011

We stayed at the Tides 3 years ago when we first met. The main reason for the choice was that we were looking for a 5 star hotel that was part of the Amex Platinum card program. We were blown away, and had the most romantic trip. Three years later, we chose to spend our honeymoon there. It did not...

 Report
Helpful?
1Thank sophiesadvisor
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr.(s), sohphiesadvisor, Your review it is so detailed and perfectly describes what The Tides Zihuatanejo is all about, that we sincerely appreciate the time you took to send your comments. The best prize to us is your recognitizion and the opportunity of having you returning to our resort. The hotel is so ideally located and we believe that along...

1,107 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (776)
Viewed
Room/Suite (172)
Viewed
Pool/Beach Area (157)
Viewed
View from Room (23)
Viewed
Bathroom (3)
Viewed
Dining (94)
Viewed
Hotel & Grounds (62)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (263)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (286)
Viewed
Adults-only Pool (8)
Viewed
Amenities (81)
Viewed
Beach (21)
Viewed
Deluxe Room (46)
Viewed
Lagoon Suite (49)
Viewed
Main Pool (18)
Viewed
Dining (35)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Pool/Beach Area (7)
Viewed
Dining (6)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (9)
Viewed
View from Room (1)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Zihuatanejo hotels
0.6 km away
La Casa Que Canta
La Casa Que Canta
#2 of 80 in Zihuatanejo
535 reviews
1.1 km away
Aura del Mar Hotel
Aura del Mar Hotel
#1 of 80 in Zihuatanejo
530 reviews
10.0 km away
Capella Ixtapa
Capella Ixtapa
#5 of 22 in Ixtapa
652 reviews
Show Prices
Show Prices
Show Prices
10.2 km away
Las Palmas Beachfront Villas
Las Palmas Beachfront Villas
#13 of 80 in Zihuatanejo
351 reviews
0.5 km away
Embarc Zihuatanejo
Embarc Zihuatanejo
#7 of 80 in Zihuatanejo
497 reviews
0.9 km away
Hotel Irma
Hotel Irma
#8 of 80 in Zihuatanejo
427 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
La Marea
La Marea
Cuisines: Seafood
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Cool garden waterfalls, enchanted lagoons and elegant adobe-inspired villas nestle along one of Mexico's premier beaches to make up the romantic Viceroy Zihuatanejo. 46 Guestrooms and suites afford stunning garden and ocean views across a tranquil beach. Relaxed contentment is made complete with award winning Mexican as well as Pacific Seafood cuisine, 3 swimming pools including a spectacular seaside infinity pool, an intimate spa and superb service. ... more   less 

Additional Information about Viceroy Zihuatanejo

Address: Calle Playa La Ropa s/n, Zihuatanejo 40895, Mexico (Formerly The Tides Zihuatanejo)
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Price Range: $352 - $1,037 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Viceroy Zihuatanejo 5*
Number of rooms: 46
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotwire, Hotels.com, Evoline ltd, Cancelon and HotelQuickly so you can book your Viceroy Zihuatanejo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Tides Zihuatanejo Hotel Zihuatanejo
The Tides Hotel Zihuatanejo
The Tides Resort Zihuatanejo
Villa Del Sol Zihuatanejo
Tides Zihuatanejo
Hotel Style:
#1 Business Hotel in Zihuatanejo
#3 On the Beach Hotel in Zihuatanejo
#3 Top resorts Hotel in Zihuatanejo
#4 Luxury Hotel in Zihuatanejo
#9 Romantic Hotel in Zihuatanejo
#10 Family Hotel in Zihuatanejo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Viceroy Zihuatanejo staff and other travellers.
71 questions
Ask a question

See all questions (71)

Questions? Get answers from Viceroy Zihuatanejo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“BS 10 Awesome but Over bar. The waves are SO loud you didn't hear anything and they close at 11 and we didn't hear a peep.”
Cburdett, 11 Apr 2017 | Read review
“You really can't go wrong with any of the suites. They are all beautiful and spacious.”
374heidiz, 10 Apr 2017 | Read review
“Perhaps up grade to an ocean front room for a special occasion”
epdeitr, 11 Mar 2017 | Read review
“I enjoyed the lagoon suite. The beach views rooms (esp ones upstairs) looked very nice as well.”
TexasSunrise, 27 Feb 2017 | Read review
“LS15 was quite”
spiritwalkerperez, 27 Feb 2017 | Read review
5 of 5