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Hotel Irma

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Hotel Irma
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404 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Whitehall, Michigan
Reviewed 9 March 2014

We have been vacationing at the Hotel Irma in Zihuatanejo for 8 years. Before that, we traveled all over Mexico staying at different beach resorts for a week at a time. When we arrived to the Irma, we both knew this was where we wanted to spend our retirement vacations. I cannot say enough good about the wonderful staff both...

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1Thank Lee D
Christina Lake, Canada
Reviewed 9 March 2014

The advertising we saw was that all rooms were ocean view--not the case! Asked to change as were there 2 weeks--didn't happen. The room we had (19) was huge though somewhat dark. One king size bed and 2 queen beds all with box springs so comfortable. We had checked out and realized we didn't get our 10% off on our...

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1Thank lehookedontravel
Brainerd, Minnesota
Reviewed 8 March 2014

Walk through the front doors and you feel like you have stepped back in time. Not only is the architecture gorgeous but the staff goes well out of their way to make you feel right at home. Friendly and extremely clean accomodations are what you get here. Keep walking straight and you arrive at a breathtaking view of the ocean!...

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1Thank Randy K
Minneapolis, Minnesota
Reviewed 5 March 2014

We were 3 couples visiting Zihuatanejo for the first time. All of us had booked ocean view for extra money on Delta Vacations. The 1st couple got their ocean front room right away. The 2nd couple was told they had to wait for it to be cleaned (and were eventually given a horrible room with no balcony and told to...

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1Thank gotskilz77
Minneapolis, Minnesota
Reviewed 3 March 2014

We just returned from a 10-day stay at the hotel Irma. We had a great time! We can tell from the number of people that have been returning year-after-year that the hotel treats its guest well. The staff was warm and friendly. Most spoke reasonably good English. Although it is not advertised, they had free coffee every morning at 7:30am....

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Thank dmccreary47
Fairfax, California
Reviewed 24 February 2014

We booked an ocean view room for four nights, only to be moved to a smaller, no-view, no ventilation, no safe/fridge room. The next morning, I asked to cancel my room, and they gave me the runaround. The hotel isn't clean, is poorly managed, and will not work with customers who are unsatisfied.

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3Thank FranklyFairfax
Wisconsin
Reviewed 24 February 2014

My husband and I have stayed at the Irma several times over the years, and will continue. It has always been well kept and clean. It had been about four years since out last trip to Zihuat. and we were happy with the small changes and updates done to the hotel and pool area and the former tennis court area....

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1Thank doobie98
Greenacres, Washington
Reviewed 23 February 2014

We chose Hotel Irma from a friend that had visited several months earlier. When arrived, we were told there was no ocean view rooms available, due to a water damage issue. We booked ocean view room with king bed. They gave us $150 pesos refund for the day. The room they put us in was horrid. 3 full size beds...

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1Thank Carolyn A
Calgary, Canada
Reviewed 23 February 2014

We had booked a seaview room and expected same when we arrived. We were checked in, then given the news that, well, "there's a problem with the piping". We were relegated to an interior room that, with its 3 double beds, looked more like a barracks. There were windows at each end, but each looked out on a walkway, so...

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5Thank Calgary68
Escanaba, Michigan
Reviewed 20 February 2014

Just returned from our 5th visit to the Irma. this year I was very disappointed with some of the things about this hotel. the lounge chair game was being played and the hotel did nothing! that games needs to be stopped. when you wake for coffee at 7 am and every lounger and chair by the pool is saved! I...

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4Thank kml49829

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Hotel Irma

Address: Adelita s/n, Playa la Madera, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Price Range: $63 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Irma 3*
Number of rooms: 67
Reservation Options:
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Also Known As:
Irma Hotel Zihuatanejo
Hotel Irma Zihuatanejo
Irma Hotel Mexico
Hotel Style:
#4 Best Value Hotel in Zihuatanejo
#5 On the Beach Hotel in Zihuatanejo
#13 Family Hotel in Zihuatanejo
#19 Romantic Hotel in Zihuatanejo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Irma staff and other travellers.
23 questions
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Questions? Get answers from Hotel Irma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view is a must and worth it”
 of 5 bubbles jvandale2000, 21 Mar 2017 | Read review
“Select a room facing the ocean.”
 of 5 bubbles rosemariet835, 17 Mar 2017 | Read review
“Ocean view”
 of 5 bubbles David_Sav2014, 16 Mar 2017 | Read review
“Ask for an Ocean view room.”
 of 5 bubbles kerryh259, 13 Mar 2017 | Read review
“Higher rooms have the best view.”
 of 5 bubbles jkleist, 8 Mar 2017 | Read review
5 of 5