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I hate to give negative reviews but don’t want others to experience the same. We’ve stayed at several price comparable places along La Madera Beach, so I’ll opt for another next visit. Most places will offer you at least a small bottle of drinkable water...More
Date of stay: November 2018
Response from HotelVillasMiramar, Guest Relations Manager at Villas MiramarResponded November 13, 2018
Thank you for your comments. We will keep working hard improving our services. We hope you can give us the opportunity to give a better experience next time you visit Zihuatanejo.
Current owner treats it like her own personal residence inviting family and friends to come and enjoy the pool, restaurant, and bar leaving paying guests to fend for themselves, or go elsewhere. Small hotel close to beach, and convenient easy walk to town. Lots of...More
Date of stay: January 2018
Response from HotelVillasMiramar, Director de Relaciones con Clientes at Villas MiramarResponded May 21, 2018
Thank you for taking the time in writing your review. About the property owners it´s not common for them to be staying in the facilities and take the place as a residence. They never close the areas leaving the guests out of service. Maybe you...More
Well, I wass suppose to stay for 2 weeks bu am checking out after only a week and going to where I stayed last year. Dirty windows, furniture dusty, no microwave, TV does not work, kitchen untensils awful...this place needs a complete overhaul.....in the rooms....More
Date of stay: January 2018
2 Thank StoneRidgeFarm
Response from HotelVillasMiramar, Director de Relaciones con Clientes at Villas MiramarResponded January 20, 2018
Thank you for your review. We want to clearify about the cleaning issues. As you requested, no cleaning service was made because you didn´t want the service every day so the maid didn´t go through.
Although there is one electrical outlet at the...More
My husband and I stayed 2 weeks off season at this hotel. The staff very accommodating and spoke broken English. The rooms were cleaned daily with fresh towels and fresh flowers 🌺 ! If you are looking for full blown comfort that resorts offer ,...More
Date of stay: June 2017
1 Thank Deborah L
Response from HotelVillasMiramar, Public Relations Manager at Villas MiramarResponded June 14, 2017
Thank you Nicky for your review wich will keep us working hard. We are happy to know you had a good time although it was a very hot season. We expect to see you again in a near future. Best regards. Norma Castro. Reservaciones.
We have been staying at Villas Miramar for several years now and always find it to be a place of tranquility and simple beauty. It is a small hotel which we really like and many of the staff have been there since we first began...More
Date of stay: April 2017
4 Thank sequoiaygi1
Response from HotelVillasMiramar, Director de Relaciones con Clientes at Villas MiramarResponded May 2, 2017
Dear Sequoiaygi1: Thank you so much for your review. We appreciate very much every word which makes us duplicate our efforts to make you and all our guests as happy and comfortable as you deserve. We expect to see you again next year at your...More
Hotel Villas Miramar is a small boutique hotel perfect for families and/or couples. It is located in La Madera Beach zone at Zihuatanejo, which makes it easy to walk through the main beaches or downtown. Less
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