Pacifica Grand

Pacifica Grand

Camino Escenico a Playa Las Gatas, Zihuatanejo, Zihuatanejo de Azueta 40880 Mexico
Traveller (438)
Room & Suite (114)
Vew of La Ropa Beach from our condo
Pool & Beach (35)
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About

5.0
#8 of 62 hotels in Zihuatanejo
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

Pacifica Grand is an excellent choice for travellers visiting Zihuatanejo, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

Given the close proximity of popular landmarks, such as Paseo de Pescador (2.1 km) and Parroquia de Santa Maria de Guadalupe (2.6 km), guests of Pacifica Grand can easily experience some of Zihuatanejo's most well known attractions.

Guest rooms offer air conditioning and a refrigerator, and Pacifica Grand makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including a concierge and room service. In addition, guests can enjoy a rooftop pool and a lounge during their visit. As an added convenience, there is free parking available to guests.

While you’re here, be sure to check out some of the pubs, including La Hija del Capitan, Barracruda Bar y Restaurante, and Sr. Pintos Bar BBQ, all of which are a short distance from Pacifica Grand Hotel.

Enjoy your stay in Zihuatanejo!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Free shuttle or taxi services
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Shuttle bus service
Spa
Massage
Concierge
Sun terrace
Sun umbrellas
Laundry service
Self-serve laundry
Room features
Air conditioning
Additional bathroom
Private balcony
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Green
Mountain View
Languages Spoken
Spanish

Location

Camino Escenico a Playa Las Gatas, Zihuatanejo, Zihuatanejo de Azueta 40880 Mexico
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 74 out of 100
74
Extapa-Zihuatanejo Internacional Airport
290Reviews23Q+A45Room tips
Traveller rating
  • 246
  • 28
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  • 4
  • 3
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Detailed Reviews
T&M Atzen wrote a review May 2021
+1
5.0 of 5 bubbles
First and foremost, unmatched service. The staff made us feel like we were their only clients no matter how busy it got, which wasn't much considering this boutique resort's modest size. Despite this, it boasts two pools, a great restaurant, phenomenal views, and transportation to the 'mother' resort on the Ixtapa side if you are looking for a little more hustle and bustle. Within walking distance is playa las ropas and gatas where you can lounge on the beach, eat, drink, jet ski, parasail, surf, snorkel the small coral reef, kayak, or stand up paddle board across the bay. Surfing equipment is hard to come by though, so consider bringing your own board. We chose to spend most of our time relaxing in our very spacious room with open air shower, personal plunge pool, and breathtaking view. You won't regret your choice if you stay here. Peace.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Len B wrote a review Mar 2023
5.0 of 5 bubbles
This resort is great from top to bottom. The rooms have great views and are cleaned daily. The manager Jael and her staff - Juan and Isaac at Bambu and Felipe and Armando and team at the restaurants, plus all the others who work behind the scenes made our stay wonderful. The all inclusive option was reasonably priced, and food options were fun and tasted great. The salt water pool has a great view and is lovely to float in. You could go to the sister resort in Ixtapa if you want to be adventurous, but simply staying at this small resort is very relaxing. You never have to fight for a pool chair, and if you want to get your steps in you can take the ~130 steps down and back from the water to explore La Ropa or Las Gatas beaches. Also, we had reasonably priced massages (750 pesos for an hour per person plus tip) in our room which was great as well. Finally, they have a nice balance of daily activities to choose from to make your stay enjoyable. Really enjoyed our stay, and hope to come back again soon!
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Review collected in partnership with RCI
Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefanie Tobias, Atención al huésped/Recepción at Pacifica Grand
Responded Apr 10, 2023
Dear Guest: Thank you for taking the time to write about us, it is an absolute pleasure knowing that your stay was pleasant. Our commitment will always be to you and your family, we hope to see you again soon. Warm hugs from your family here at Pacifica.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
christopherlI7549HU wrote a review Sep 2021
5.0 of 5 bubbles
This is a beautiful hotel high above the bay, with a sister resort on the beach. The 2 room suite was perfect. Coffee is delivered to your room daily and the main restaurant is open for breakfast and dinner and is excellent. Lunch is at the pool or at the sister resort on the beach, The staff goes above and beyond to make sure you have anything you need. We would love to go back.
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Review collected in partnership with RCI
Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather L wrote a review Apr 2024
Newport, Oregon
3.0 of 5 bubbles
First of all, the room and the view was incredible, but the property was under construction. During the day we had to listen to jackhammers and people cutting rebar.

We had opted for the all-inclusive (actually, we did not get a choice on this) but on this property at any given meal time there is only one restaurant open, so we constantly had to be checking a list to see where to go eat. As one of the restaurants was what was under construction, we had only two choices for food. The same menu at both restaurants for breakfast. Room service was not included in all-inclusive, and they interpreted taking our lunch to an upper pool area room service so we were charged for that meal. Also not included in the all-inclusive: Pizza, wine, and lots of other items (like beef). So you are kind of having to sort through what you can and cannot have at any given meal.

The sister property is "included" but it is a 30 minute shuttle ride to get there, and there are only 3 shuttles that go. One in the morning, two in the evening, but the last shuttle back is at 10pm, so you have to make your reservations early. One restaurant you can only go one time, which we were laughing at because while the food was good and the view was amazing, your choice was chicken or fish (we don't eat pasta).

THE ENTIRE PROPERTY IS STAIRS. Nothing is flat and there are no elevators. That was not a problem for us, but if you have a disability, DO NOT choose this property, or the sister property in Ixtapa, as it will be extremely difficult for you to get around.

All this being said, the staff in both locations was absolutely amazing. There were quite a few that spoke decent english, so if you don't speak Spanish you could get around on the property. Off property, you will find it difficult to get by if you don't speak Spanish as the locals don't really speak English at all.
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Review collected in partnership with RCI
Date of stay: April 2024
2.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laura T wrote a review Oct 2021
Reno
5.0 of 5 bubbles
This resort is wonderful. This is my third visit to this resort over the last five years. It’s always amazing but this one deserves a recommendation. The resort is lovely, the details make it over the top.

For example:
You don’t check in at an office or counter, you check in at your room. So while you’re checking in the people with you can be getting unpacked. All resorts should do this. It’s so pleasant.

There was a bouquet of flowers on our bed when we arrived.

There is a basket of towels next to your dipping pool.

Every day there is a flower and chocolate on your bed

So we are here for hurricane Rick. The day before Carolina ( the lovely woman that checked us in) texted me and told me that they were taking our patio furniture into our room and what was coming.

The hurricane went through in the night and was significant. And there was no power The next morning someone called to make sure we were ok and to see if we would like some fruit and sandwiches.

Later in the day they called to see if we would like some grilled meats.

This place is so classy. I love it
Hope to return
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Date of stay: October 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefanie Tobias, Atención al huésped/Recepción at Pacifica Grand
Responded May 19, 2022
Dear Guest: Thank you for taking the time to write about us, it is an absolute pleasure knowing that your stay was pleasant. Our commitment will always be to you and your family, we hope to see you again soon. Warm hugs from your family here at Pacifica.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian R wrote a review Jun 2022
Salem, Oregon
5.0 of 5 bubbles
This is our 4th trip to this resort, and it has become our favorite of the resorts we've visited. The taxi ride from and to the airport are quick and painless, and they take you right to your room for check in. No busy lobby! The one-bed units have a perfect floor plan, and the views of the bay are outstanding. The grill nights at La Vista were great. Wish they occurred more often as the regular dinner menus at both La Vista and El Suspiro get stale over a 10-night stay, and the red wines offered on the All Inclusive program are not all that good, but we certainly didn't go hungry. The entire staff was wonderful as always, but we need to give a shout out to our concierge Carolina who helped us with the special requests for our anniversary stay, Armando at El Suspiro is always great, and Benito, Luis and Bulmaro at La Vista were all outstanding. Our housekeeper Maria did a wonderful job every day, and we appreciated her daily decorations. We couldn't have asked for better service from any of them.
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Date of stay: June 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: All rooms have great views, some stairs are required to upper floors, but they are gentle.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefanie Tobias, Atención al huésped/Recepción at Pacifica Grand
Responded Jun 27, 2022
Dear Guest: Thank you for taking the time to write about us, it is an absolute pleasure knowing that your stay was pleasant. Our commitment will always be to you and your family, we hope to see you again soon. Warm hugs from your family here at Pacifica.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Debi E wrote a review Dec 2020
Long Beach, California
5.0 of 5 bubbles
This resort is small but so well ran. Friendly staff, great food, and service. Very clean, unique amenities. Outdoor shower, large deck with personal mini pool, outdoor lounge area. The entire staff go out of their way to make you feel welcome. Always a friendly greeting, eager to help. On staff concierge, easy transortation availability and the location is pristine. Located between two of the top beaches in Zihuatenejo. Many guest I spoke to are return visitors and I will now be added to that list.
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Review collected in partnership with RCI
Date of stay: November 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Titleist1977 wrote a review Mar 2021
Hurst, Texas
5.0 of 5 bubbles
This place is top notch. One of the best resorts I’ve traveled to and I’ve seen many. The rooms were great, the staff, food and amenities all exceeded expectations. I can’t wait to go back. The resort allows you to go to sister resort and restaurants in Ixtapa. If you book here it will not disappoint you.
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Review collected in partnership with RCI
Date of stay: March 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tonie H wrote a review Jul 2021
San Diego, California
5.0 of 5 bubbles
There are items on the menus that are excluded from "All Inclusive". You have to pay FULL price if you want to order those items.
The resort is Beautiful ! The staff in Pacifica Grand are all amazing ! The staff at the sister resort in Ixtapa treated us poorly. we were not invited to the "themed night " there.
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Review collected in partnership with RCI
Date of stay: July 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
salsafrsca wrote a review Apr 2023
Glendora, California
5.0 of 5 bubbles
Pacific Grand has a great location on Zihuatanejo Bay with beautiful views, easy private access to zLa Ropa and Los Gatos beach. All rooms have balconies with great views and a nice dip pool. We had the all-inclusive the food is fantastic at their two restaurants; La Vista and Suspiro. The staff hospitality and warmth is outstanding. I highly recommend a stay.
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Review collected in partnership with RCI
Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefanie Tobias, Atención al huésped/Recepción at Pacifica Grand
Responded May 26, 2023
Querido Huésped: Gracias por tomarte el tiempo para escribirnos, es un placer saber que tu estancia fue placentera, nuestro compromiso es contigo y tu familia, esperamos verte muy pronto. Saludos de toda la familia Pacífica
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Erin D asked a question Feb 2022
19 contributions
Do all units have a dipping pool on the terrace?
Answer from Titleist1977
Hurst, Texas20 contributions5 helpful votes
Yes
Answer from Titleist1977
Hurst, Texas20 contributions5 helpful votes
The Grand has a pool on upper level and lower level of the property. The pool is full service food when the restaurant is not open. The Grand is the more upscale property and is very small...I want to say there are less than 50 rooms so with this you can expect less amenities but more personable service. The Grand has one restaurant but you may eat at other properties within their group. We took a shuttle several times to eat at other restaurants.
hmcox67 asked a question Apr 2021
Little Hocking, Ohio62 contributions13 helpful votes
Do you offer airport transportation and covid testing on site?
James S wrote a tip May 2024
Spain12 contributions4 helpful votes
5.0 of 5 bubbles
"Great time to visit in May but be aware it is warm and humid, but very few English speaking guests make it a great time and quieter."
Read full review
Cindy R wrote a tip May 2024
11 contributions1 helpful vote
5.0 of 5 bubbles
"If you stay at Pacifica Grand, you may want to wear comfortable walking shoes to venture the trail down to La Ropa beach. "
Read full review
Marco S wrote a tip Apr 2024
Grass Valley, California30 contributions1 helpful vote
5.0 of 5 bubbles
"Bring pesos for shopping "
Read full review
dieselyoda wrote a tip Mar 2024
Winnipeg, Canada2 contributions1 helpful vote
4.0 of 5 bubbles
"Read your plan, line for line. "
Read full review
Lisa S wrote a tip Jan 2024
1 contribution
5.0 of 5 bubbles
"Resort is on the far side of the bay, so you need a taxi to go anywhere."
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Not the right property for you?
There are more places to choose from in the Zihuatanejo area.
PRICE RANGE
C$479 - C$630 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pacifica grand hotel zihuatanejo
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaZihuatanejo
NUMBER OF ROOMS
133
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Pacifica Grand - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Pacifica Grand
Which popular attractions are close to Pacifica Grand?
Nearby attractions include Bahía de Zihuatanejo (0.9 km), Playa La Ropa (1.0 km), and Playa Las Gatas (0.5 km).
What are some of the property amenities at Pacifica Grand?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pacifica Grand?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Pacifica Grand?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pacifica Grand?
Yes, free parking is available to guests.
What are some restaurants close to Pacifica Grand?
Conveniently located restaurants include La Vista Restaurante, El Suspiro Restaurante, and La Gaviota.
Are there opportunities to exercise at Pacifica Grand?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Pacifica Grand?
Yes, laundry service and self serve laundry are offered to guests.
Does Pacifica Grand have any great views?
Yes, guests often enjoy the ocean view available here.
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