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Hotel Casa de la Palma

Hotels.comUS$31*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Casa de la Palma
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43 Reviews from our TripAdvisor Community

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Showing 10: English reviews
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Victoria, Canada
Reviewed 29 March 2017

Casa de la Palma is a great place to start or finish your vacation. It is right downtown in the center of Zihua but it is quiet and peaceful at night. The beds are firm but the a/c works well and it is dark and tranquil at night.Jose is an exceptional host. He was most patient with us when we...

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Helpful?
Thank PamelainVictoria
Jessica U, Propietario at Hotel Casa de la Palma, responded to this review

Dear guest, On behalf of the staff at Casa de la Palma, I want to thank you for your comments. We appreciate every detail on your review. We are glad to know you were feeling safe and secure with us, it is one of our main purposes. We will continue working on what we have to in order to improve...

Vancouver, Canada
Reviewed 21 March 2017 via mobile

Hotel Casa De La Palma is a terrific little place to stay in Zihuatanejo. My wife and I were very impressed with the staff on arrival and through your stay. Friendly, professional and accommodating. The rooms and overall property are kept well and very clean. Our room was humble but nice and very clean. We had a king size bed...

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Helpful?
Thank danimaltron
Jessica U, Propietario at Hotel Casa de la Palma, responded to this review

Dear guest, We appreciate your valuable comments. We are glad to know you were comfortable at Casa de la Palma. We also thank you for the additional comments about the improvements we can make, it is always a pleasure that our guests let us know about this. We will continue working hard to meet your expectations at all. We hope...

Calgary, Canada
Reviewed 16 March 2017

We stumbled across this charming little Hotel while staying in Zihautanejo for the International Guitar Festival. We had originally been booked into another inexpensive downtown hotel, but we weren't happy with the accommodations and set out to find something more to our liking, bit within our lower price range. The Hotel Casa de la Palma was perfect! They had rooms...

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Helpful?
Thank jdeleeuw2017
Jessica U, Propietario at Hotel Casa de la Palma, responded to this review

Dear guest, We all were touched by your formidable words, so far I can't find the right words to thank you for such a lovely review. As you realized, we serve with pleasure and love, we definitely value our guests satisfaction and we work hard and happily to improve day after day to meet your expectations. Casa de la Palma...

Portland,OR
Reviewed 11 March 2017

We stayed at Hotel Casa de la Palma last week and thoroughly enjoyed our stay. Jose was a welcoming host and gave us many recommendations for our stay. The lobby is open 24 hours, so you can come and go as you please. The location is awesome, you can walk to all the shops and restaurants nearby. Our room was...

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Helpful?
Thank smilexpert
Jessica U, Propietario at Hotel Casa de la Palma, responded to this review

Dear guest, I really enjoyed reading your formidable comments. Reviews like yours give us a good reason to love what we do and to always improve as much as we can. Please receive regards from all the staff who is always pleased with these wonderful comments. We hope to welcome you soon!

Vancouver, Canada
Reviewed 6 March 2017

Last year I spent 2.5 months in this lovely hotel. This year I was able to come for only 1 month. Same as last year I felt so welcomed and safe at Casa De La Palma. The same manager, Jose, was there to greet me. I felt like I was being welcomed home. They have been making even more improvements...

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Helpful?
Thank Elaine E
Jessica U, Propietario at Hotel Casa de la Palma, responded to this review

Dear guest, It is always a great pleasure to know our guests are becoming part of Casa de la Palma's family. Please receive regards and gratitude from all the staff. Remember this place will be always your home and we hope we can surprise you every time you decide to come back for a short or a long stay. We...

Calgary, Canada
Reviewed 24 February 2017 via mobile

Staying here is a city experience. Ordinary Mexicans going about their everyday activities. Dogs curled up asleep on the pavement in the heat of the day. Around the corner are fruit stands, plucked chickens, and bakeries. Staff at Hotel Casa de la Palmas are helpful and kind. There's a terrace on the roof to sit and a hammock for an...

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Helpful?
1Thank trvhapi
Jessica U, Propietario at Hotel Casa de la Palma, responded to this review

Dear guest, Thank you for the time you have taken to describe your experience at Casa de la Palma. We hope you felt this hotel as comfortable as your own home. Unfortunately, the air conditioning in your room is the only one left behind, we already got modern ones which do not make any noise at all. Please, if there...

sask,canada
Reviewed 13 February 2017

Just toured this hotel and was amazed at how cleanand safe it was ,the hotel is in the town centre has a small pool, also very clean, rooms are very basic, but your vacation will not be spent in the room, close to good eaterys, and shopping, a little hike to the beach, if your looking for a cheap place,...

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Helpful?
Thank carrybee
Jessica U, Propietario at Hotel Casa de la Palma, responded to this review

Dear guest, It is a pleasure to read your valuable comments about your experience at Casa de la Palma. We are glad to know you were comfortable enough to review us with such a great opinion. We hope to hear from you soon! We will be more than happy to welcome you any time you plan to come back to...

Reviewed 18 October 2016 via mobile

This place is perfect for the price you pay. Extremely clean, good a/c and the staff is really nice. Furthermore, they are open 24h which is really great when you arrive in the middle of the night. The location is great cause you are in the city center. I would definitely go back!!

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Helpful?
1Thank Alexandra D
jessiutri, Propietario at Hotel Casa de la Palma, responded to this review

Dear guest, We really appreciate your comments about your experience at Casa de la Palma. It is our pleasure to know from your own words you were comfortable enough to say you are coming back. This is our commitment day after day. We will love to have you back very soon. Best Regards!

Vancouver, Canada
Reviewed 20 March 2016

I can't say enough positive things about this wonderful hotel. It is not correctly placed on the Tripadvisor map, it is actually right downtown in the heart of Zihuatanejo. We were lucky enough to spend 9 weeks there and will be going back! Our room was so comfortable and immaculately clean. Norma and Angie are constantly cleaning and adding lovely...

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Helpful?
2Thank Elaine E
jessiutri, Propietario at Hotel Casa de la Palma, responded to this review

Dear guest, We really enjoy reading your appreciable comments. It is truly motivating to know from your own words you were comfortable at Casa de la Palma, so far that you even felt this place as your own home. That is the purpose of our commitment day after day. Your satisfaying comments tells us we are going in the right...

Kamloops, British Columbia
Reviewed 11 March 2016

We stayed at this hotel in 2006 & totally enjoyed our stay. We returned in 2016 for 2 months & it was even better because the rooms have been updated as well as the WiFi is excellent & has cable tv with some English channels . It has a cute pool that is cleaned every morning & has a table...

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Helpful?
1Thank Nadine E
jessiutri, Propietario at Hotel Casa de la Palma, responded to this review

Dear guest, It was our pleasure to have you at Casa de la Palma as it was to read your valuable comment. We all were touched by your formidable words and we are so happy to know you enjoy your stay even better than you did few years ago. It means a lot to us and give us drive to...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Traditional Mexican Hotel ideal for couples, business travelers and families. Single bedrooms, doble bedrooms and family bedrooms with A/C and TV Cable. Comfortable pool for adults and children. ... more   less 

Additional Information about Hotel Casa de la Palma

Address: Zhuatanejo, Guerrero | Ciruelos Street, Downtown, Zihuatanejo 40890, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Price Range: $32 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Casa de la Palma 2.5*
Number of rooms: 17
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Hotel Style:
#2 Best Value Hotel in Zihuatanejo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa de la Palma staff and other travellers.
6 questions
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Questions? Get answers from Hotel Casa de la Palma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose one of the back rooms that does not face the street. If there is room I am sure Jose will help you out.”
PamelainVictoria, 29 Mar 2017 | Read review
“The higher rooms get a little more breeze if you want to open your windows.”
jdeleeuw2017, 16 Mar 2017 | Read review
“Ask for a room overlooking the pool”
smilexpert, 11 Mar 2017 | Read review
“All the rooms are great. Choice depends on the size of your group.”
  • artistic paint
545ElaineE, 6 Mar 2017 | Read review
“Sorry, you must ask for what you want”
carrybee, 13 Feb 2017 | Read review
5 of 5
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US$31* /night
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Prices are for 1 room, 2 adults
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