We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quinta del Gobernador

Save
Traveller (11)
Room & Suite (8)
Pool & Beach (3)
Nearby Hotels
See allSee all
Overview
  • Excellent32%
  • Very good37%
  • Average11%
  • Poor8%
  • Terrible12%
12 Dec 2017
“My worst hotel experience in Mexico ”
13 Aug 2016
“Dreary hotel with false advertising, Bait and Switch tactics used”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (78)
Filter reviews
8 results
Traveller rating
3
0
2
0
3
Traveller type
Time of year
LanguageEnglish
More languages
3
0
2
0
3
See what travellers are saying:
FilterEnglish
Updating list...
1 - 5 of 8 reviews
Reviewed 12 December 2017 via mobile

Upon arrival I was not told that the hotel had no power. The suite I had booked had no micro fridge or coffeemaker. The rooms were very basic as well as needing updating. For 36 hours I was told we are checking on the power....More

Thank Tony-Tami
Reviewed 13 August 2016

We made a booking for a 2 bedroom suite a couple of months before our stay on Booking,com. The rate was quite low and I got an extra 10% off due to being a genius. We specifically chose this hotel as it advertised having a...More

2  Thank SmartTraveller
Response from Laura_RzH, Gerente at Quinta del GobernadorResponded 19 August 2016

We're very sorry for the inconveniences we may have caused you by the confusion with your room assignment, we've already taken the necessary measures to prevent future occurrences of this type of incidents. Concerning the room, you may have not been able to appreciate the...More

Reviewed 14 July 2015

Excellent service, we only longed for a good bread at the restaurant and real orange juice, since it is so easy to get it in Mexico. Great swimming pools, nice huge beds, and very pleasant decoration.

Thank 900veros
Reviewed 5 November 2014 via mobile

From the moment we called for info to mrnt we left the hotel, every person working at the hotel made a huge effort to serve us well. The room was perfectly clean, beds were cozy, pools were clean and heated. No complains at all. We...More

Thank Scarlet E
Reviewed 15 April 2014

This large hotel outside of the center of Cuernavaca is just off the very busy main street, but is isloated from traffic noise. It seems to have many rooms and staff, though we were the only people is residence as far as we could tell....More

Thank SandyGrim
View more reviews
Nearby Hotels
See allSee all
About
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Breakfast included
Things to do
Restaurant
Pool
Spa
Details
Price range
US$66 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Cuernavaca
Room types
Non-Smoking Rooms
Details
Price range
US$66 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Cuernavaca
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (11)
Room & Suite (8)
Pool & Beach (3)
Dining (2)
Family and Play Areas (3)
Questions & Answers
Get quick answers from Quinta del Gobernador staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Just dont stay here!"
Read review
"Rooms by the 2nd swimming pools are quieter"
Read review
"Get a room toward center of hotel to avoid barking dogs."
Read review
"Rooms and service better in the surrounding area hotels."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing